dubly.me

Legal

Privacy Policy

dubly.me browser extension (Chrome, Firefox) edubba vidiyo ku YouTube, Netflix n'emikutu emirala mu kiseera kyennyini. Omuko guno gunnyonnyola data gye tukungaanya, lwaki, ne bwe gikwatibwamu.

What we collect

  • —Email address — when you create an account or sign in.
  • —Subtitle text from the video you are watching — sent to our server only when you activate dubbing, in order to translate it and generate dubbed audio. For YouTube videos fetched through our server, we cache the video's original subtitle track against the public video ID so that repeat views do not re-fetch it. Translations are cached the same way, against the video ID and target language, so the same video is not translated twice. Neither cache is linked to your account.
  • —Usage event data, linked to your account — for each dubbing session: the platform (for example YouTube, Udemy, Vimeo, Netflix, Coursera, edX, TED or Rumble), a video identifier, your target language, the number of subtitle segments and the number of characters synthesized. Used to enforce plan limits and for basic service analytics.
  • —Language and voice preferences (target language, voice gender, speech provider) — stored on our server against your account, so your settings follow you across sessions.
  • —Approximate country — derived from your IP address via our hosting provider, used for analytics and abuse detection.
  • —A one-way, salted hash of your IP address — used only to detect abuse of the free plan across multiple accounts. We do not store your raw IP address.
  • —A random installation identifier — created in your browser the first time the extension contacts our server and kept in extension storage. We use it to count free minutes per installation as well as per account, so the free plan cannot be reset by signing up with a new email address. It is not linked to your identity, contains no device or hardware information, and is gone when you remove the extension.
  • —Audio from the video you are watching — only when the video has no subtitles at all, and only on paid plans. It is sent for automatic transcription, so that there is something to translate and dub. The audio itself is not stored; the resulting transcript is cached against the public video ID, like a subtitle track, and is not linked to your account.
  • —Ebikolwa bya mu service, ebikwataganyizibwa ne akawunti yo ne kikakasa ky'okuteekamu — bwe kituukirizibwa ekkomo ly'enteekateeka, bwe kiremererwa okusaba okudubinga ku ludda lwaffe, bwe kiremererwa okuzannya amaloboozi agadubiddwa mu browser yo, ebbanga eryatwaliddwa okusooka okudubinga emboozi esooka (kiwandiikibwa nga kyekuusiza ku kipimo kyokka, gamba nga 2–4 seconds), bwe kiggulwa ekifaananyi ky'ebbeeyi mu extension, engeri akawunti yo gye yatondebwa (oluvannyuma lw'okutuuka ku kkomo, nga okyusa guest session, oba butereevu), era, bw'osalawo okuddamu, engeri gye wawulira ku dubly.me (kino kyerondera ku lukalala olutereevu: okunoonya mu store, mukwano, YouTube oba social media, website ya dubly.me, oba ebirala). Erinnya lya browser yo (gamba nga Chrome oba Firefox) liwandiikibwa wamu n'ebikolwa bino, wamu n'ebiwandiiko by'okukozesa okudubinga ne feedback gy'owaayo. Kikozesebwa okutegeera wa enteekateeka ey'obwereere gye ekoma okukola ku bantu, njira ki ezireeta abakozesa abapya, n'engeri y'okufuula okudubinga okutandika amangu n'okulemererwa kitono. Tewali kikakasa kya video, ebiwandiiko bya subtitle oba IP address ebiwandiikibwa wamu n'ebikolwa bino.
  • —Feedback you choose to send — if you rate a dub in the extension, we store your rating (thumbs up or thumbs down), your optional comment, the address of the video page, the target language and the platform, linked to your account and installation identifier. When you rate a dub as bad, the original subtitle lines and their translations from that video are sent to an AI provider to find out what went wrong.
  • —Emails you send to our support address — if you write to hello@dubly.me, we store the sender address, the recipients, the subject, the plain text of the message and its date. Attachments are not stored.
  • —Bw'okozesa app ya dubly.me ku Android: ID ya vidiyo ya YouTube gy'ogabira ku app, ne mbeera y'okuzannya eya app ya YouTube (kuzannya oba kuyimirira, ekifo, sipiidi ne mutwe gwa vidiyo), app gye esoma ku kyuma kyo okuyita mu lukusa lwa Android olw'ebikuta. App tesoma bikuta byo. Embeera y'okuzannya esigala ku kyuma kyo.
  • —Nga to ngya ekikozesebwa — omutimbagano gwo guggulawo olupapula ku dubly.me. Endagiriro yaalwo eteeka ekika ky'ekikozesebwa, olulimi lwo olw'okudubba, omuwendo gw'okukozesa (tekyagezeseddwa, kyagezeseddwa oba kikozeseddwa) n'ekiseera ekipimo ekikozesebwa mwe kyateekebwa. Okuddamu ekibuuzo ku lupapula olwo kya kyeyagalire. Okukyala kwo n'okuddamu kwo tebiteekebwa na akawunti yo, ekimanyiso kyo eky'okuteeka oba endagiriro yo eya IP, era bikugibwawo oluvannyuma lw'ennaku 180.

How we use it

  • —Your email address is used to sign you in (Supabase Auth), to send service emails about your account and subscription (for example a payment confirmation or a renewal reminder) and, only if you send us feedback, to reply to it. We do not send marketing emails.
  • —Subtitle text is forwarded to a translation provider and to a text-to-speech provider to generate the dubbed audio. Neither stores this text beyond the duration of the request.
  • —Usage event data is stored to apply plan limits and to understand which platforms and languages the service is used on. Minute counts reset every day at 00:00 UTC.
  • —We do not sell, rent, or trade your personal data to any third party, ever.
  • —Feedback is used to find and fix problems with dubbing quality and to reply to you. A reply may be drafted with the help of an AI provider; a person reads and approves every reply before it is sent.
  • —Support emails are used to answer you. An AI provider sorts each email into a category (payment, problem, question or spam) and detects its language, and may help draft a reply; a person reads and approves every reply before it is sent.
  • —App ya Android ekozesa embeera y'okuzannya eya app ya YouTube ku kyuma kyo kyokka, okutandika buli sentensi eyakyusiddwa mu nnimi mu kiseera ekituufu. Ng'ekyongera ky'omutimbagano, esindika ID ya vidiyo ne subtitles ku seva yaffe okubikyusa mu nnimi n'okubivuga.

Third-party services

  • —Supabase — authentication and database (email, plan, usage events, preferences). Privacy policy: supabase.com/privacy.
  • —Abawa obuyambi bw'okuvvuunula — ku YouTube, enteekateeka ey'obwereere mu extension eriwo kati ekozesa okuvvuunula okwa otomatiki okwa YouTube yennyini mu browser yo, kale ebigambo ebiri wansi tebituuka ku bawa obuyambi baffe ab'okuvvuunula. Enkyusa enkadde eza extension, n'okukozesa okw'obwereere ku mikutu emirala okutuusa ekyo lwe kirivvaawo, bikyabiweereza eri abawa obuyambi abali wansi, nga bwe kiri ne ku kuvvuunula kwa AI ku Basic: DeepSeek mu bulijjo, ne Groq, Google Gemini (API esasulirwa) ne Anthropic Claude nga bikozesebwa ng'eby'okuddako oba eby'okwesigamako. Tewali data ekuumibwa olw'okutendeka.
  • —Speech synthesis providers — Microsoft Edge TTS and OpenAI. Text is processed in real time and not stored.
  • —Stripe — payment processing. We never see or store your card details. Privacy policy: stripe.com/privacy.
  • —Speech recognition provider — Groq, used only when a video has no subtitles of its own. Audio is processed in real time, is not stored and is not retained for training.
  • —Brevo — sends our emails (sign-in and confirmation emails, account and subscription emails, replies to your feedback). It receives your email address and the content of the email. Privacy policy: brevo.com/legal/privacypolicy.
  • —AI providers for feedback and support emails — Groq diagnoses the translation behind a dub you rated as bad, and replies to your feedback may be drafted with one of the translation providers listed above. Support emails sent to hello@dubly.me are classified into a category and may have a reply drafted the same way. The same terms apply: no data is retained for training.
  • —Resend — receives emails sent to our support address and passes them to our server. It processes the sender address and the content of the email. Privacy policy: resend.com/legal/privacy-policy.
  • —YouTube (Google) — okusoma subtitles za vidiyo, app ya Android ekweka olupapula lwa YouTube olwa vidiyo gy'ogabira munda mu app awatali kuliraga oba okuzannya vidiyo. YouTube efuna adresi yo ya IP ne mawulire g'ekyuma, nga bwe kiri mu kukyala kwonna ku YouTube. Enkola y'ebyama: policies.google.com/privacy.

Data retention

  • —Your account data (email, plan status, usage data) is kept for as long as your account exists.
  • —Ebigambo ebivvuunuddwa n'envvuunula tebiteekebwa ku akawunti yo. Ebigambo ebiri wansi ebisooka n'envvuunula yaabyo biteekebwa ku kikodyo kya vidiyo ekya lukale. Eddoboozi eryadubbibwa likolebwa buli lukusa era tebiteekebwa ku serve zaffe. Ekyokka ekitali kya bulijjo ye vidiyo yaffe ey’okulabirako: eddoboozi lyayo erivvuunuddwa tulitegeka nga bukyali era tulikuuma ku ma seva gaffe esobole okutandika amangu. Teririna bikwata ku muntu.
  • —Osobola okusazaamu akawunti yo buli kiseera mu extension: gifungule ng'olina akawunti era nyiga Sazaamu akawunti. Osobola n'okutuwa email ku hello@dubly.me.
  • —Service events are deleted after 180 days. Events linked to your account are deleted together with your account.
  • —Feedback is kept for as long as your account exists and is deleted together with your account.
  • —Support emails are deleted one year after the last message in the conversation.
  • —Bw'osazawo akawunti yo, tukusigirawo ekifaananyi ky'endagiriro yo eya imeyilo — si ndagiriro yennyini — ku lw'ensonga bbiri. Olw'okuba ekkomo ly'olunaku lya pulani ya bwereere tekkirizibwa kuddizibwa bw'osazawo akawunti n'okuddamu okutonda empya, ekifaananyi kino n'okukozesa kw'olunaku olwo bikusungibwa okutuusa ku nkomerero y'olunaku oluddirira. Olw'okuba tetukusindikira omulundi ogw'okubiri okusaba kwaffe okw'omulundi gumu okw'okuwandiika okwekenneenya mu tterekero, ekifaananyi kino kikusungibwa okutuusa lw'otukusaba okukijjawo.

Your rights

  • —You have the right to access, correct, or delete your personal data at any time.
  • —To export or delete your data, contact us at the address below.
  • —If you are in the European Economic Area, you have additional rights under the GDPR.

Cookies

  • —We set no tracking or advertising cookies unless you opt in. Choosing "necessary only" in the cookie notice means none are set at all. If you accept analytics, Google Analytics sets cookies and your IP address is anonymized.
  • —Your extension sign-in session is held in the browser's extension storage, not in cookies. The extension does not read or send cookies from the sites you visit.

Contact

  • —Questions or requests: hello@dubly.me
  • —Enkyukakyuka ezasembayo: October 15, 2026

Limited use

  • —Data collected by dubly.me is used solely to provide and improve the dubbing service. We do not use your data for advertising, interest-based profiling, or any purpose unrelated to the extension's core function.

Data security

  • —All data transmitted to our servers is sent over encrypted HTTPS connections.
  • —Data y'akawunti eteekebwa mu database yaffe (Supabase) ekuumibwa n'enkola z'okukuuma ez'omutindo gw'ensi yonna. Tewali ddoboozi lya vidiyo gy'otunuulira wadde eddoboozi eryadubbibwa lye tukola liteekebwa ku serve zaffe. Ebigambo ebiri wansi n'envvuunula yaabyo biteekebwa ku bikodyo bya vidiyo ebya lukale, nga tebiriiko kukwatagana na akawunti yo. Ekyokka ekitali kya bulijjo ly’eddoboozi erivvuunuddwa erya vidiyo yaffe ey’okulabirako.

Chrome permissions

  • —storage — keeps your sign-in session and your interface preferences in the browser.
  • —scripting — detects the active video and injects the dubbing interface. We read only subtitle data from the page, not your browsing history or personal content.
  • —identity — used only for the optional "Continue with Google" sign-in flow.
  • —Host permissions — required to run the extension on the video sites where you activate dubbing. The extension only acts on a page once it finds a video element and you start a dub.

Children's privacy

  • —dubly.me is not directed at children under the age of 13. We do not knowingly collect personal data from children.

Policy updates

  • —If we make material changes to this policy, we will update the date at the bottom of this page.
  • —Continued use of the extension after changes are posted constitutes acceptance of the updated policy.

Data Controller

  • —Sisum OÜ, registry code 16335961.
  • —Kaasiku tn 32b, Jõhvi küla, Jõhvi vald, 41541 Ida-Viru maakond, Estonia.
  • —Contact: hello@dubly.me

Legal Basis for Processing (GDPR Art. 6)

  • —Email address — contract performance (Art. 6(1)(b)): necessary to authenticate and manage your account.
  • —Usage data — contract performance (Art. 6(1)(b)): necessary to enforce the free plan limit.
  • —Subtitle text — contract performance (Art. 6(1)(b)): necessary to provide the dubbing service.
  • —Feedback — legitimate interest (Art. 6(1)(f)): improving dubbing quality and replying to feedback you chose to send us.
  • —Support emails — legitimate interest (Art. 6(1)(f)): answering the messages you send us.

Supervisory Authority

  • —You have the right to lodge a complaint with a supervisory authority. In Estonia: Data Protection Inspectorate (Andmekaitse Inspektsioon), www.aki.ee.
  • —If located in another EU/EEA country, you may contact your local supervisory authority.

California Residents (CCPA)

  • —We do not sell personal data. California residents may contact us at hello@dubly.me to exercise any additional rights under CCPA.