dubly.me

Legal

Privacy Policy

dubly.me ke tlaleletšo ya sehlahla (Chrome, Firefox) yeo e fetolelago dibidio go YouTube, Netflix le di-platform tše dingwe ka nako ya nnete. Letlakala le le hlalosa gore ke data efe yeo re e kgoboketšago, ka lebaka la eng, le gore e swarwa bjang.

What we collect

  • —Email address — when you create an account or sign in.
  • —Subtitle text from the video you are watching — sent to our server only when you activate dubbing, in order to translate it and generate dubbed audio. For YouTube videos fetched through our server, we cache the video's original subtitle track against the public video ID so that repeat views do not re-fetch it. Translations are cached the same way, against the video ID and target language, so the same video is not translated twice. Neither cache is linked to your account.
  • —Usage event data, linked to your account — for each dubbing session: the platform (for example YouTube, Udemy, Vimeo, Netflix, Coursera, edX, TED or Rumble), a video identifier, your target language, the number of subtitle segments and the number of characters synthesized. Used to enforce plan limits and for basic service analytics.
  • —Language and voice preferences (target language, voice gender, speech provider) — stored on our server against your account, so your settings follow you across sessions.
  • —Approximate country — derived from your IP address via our hosting provider, used for analytics and abuse detection.
  • —A one-way, salted hash of your IP address — used only to detect abuse of the free plan across multiple accounts. We do not store your raw IP address.
  • —A random installation identifier — created in your browser the first time the extension contacts our server and kept in extension storage. We use it to count free minutes per installation as well as per account, so the free plan cannot be reset by signing up with a new email address. It is not linked to your identity, contains no device or hardware information, and is gone when you remove the extension.
  • —Audio from the video you are watching — only when the video has no subtitles at all, and only on paid plans. It is sent for automatic transcription, so that there is something to translate and dub. The audio itself is not stored; the resulting transcript is cached against the public video ID, like a subtitle track, and is not linked to your account.
  • —Ditiragalo tša tirelo, tše di kgokagantšwego le akhaonte ya gago le identifier ya go hloma — ge moedi wa plan o fihlelelwa, ge kgopelo ya go fetolela e palelwa ka lehlakoreng la rena, ge audio ye e fetotšwego e palelwa ke go bapala ka browser ya gago, gore polelo ya pele ye e fetotšwego e tšere nako e kae go thoma (e rekotilwe feela bjalo ka sekgala, go swana le 2–4 di seconds), ge sekerini sa ditheko ka gare ga extension se bulwa, gore akhaonte ya gago e dirilwe bjang (ka morago ga go fihlelela moedi, ka go oketša seshene ya moeng, goba ka go otlolola), le, ge o kgetha go araba, gore o kwele ka dubly.me bjang (e kgethilwe go tšwa lenaneng le le sa fetolwego: nyakišišo ya store, mogwera, YouTube goba social media, wepsaete ya dubly.me, goba tše dingwe). Leina la browser ya gago (go swana le Chrome goba Firefox) le rekotilwe le ditiragalo tše, le direkoto tša tirišo ya go fetolela le feedback ye o e romelago. E šomišetšwa go kwešiša gore plan ya mahala e ema kae go šoma go batho, ke dikanalo dife tše di tlago le badiriši ba bafsa, le gore go ka dirwa bjang gore go fetolela go thome ka lebelo le go palelwa gannyane. Ga go na identifier ya video, sengwalwa sa subtitle goba aterese ya IP ye e rekotilwego le ditiragalo tše.
  • —Feedback you choose to send — if you rate a dub in the extension, we store your rating (thumbs up or thumbs down), your optional comment, the address of the video page, the target language and the platform, linked to your account and installation identifier. When you rate a dub as bad, the original subtitle lines and their translations from that video are sent to an AI provider to find out what went wrong.
  • —Emails you send to our support address — if you write to hello@dubly.me, we store the sender address, the recipients, the subject, the plain text of the message and its date. Attachments are not stored.
  • —Ge o šomiša app ya dubly.me ya Android: ID ya video ya YouTube ye o e abelanago le app, le maemo a go bapala a app ya YouTube (e bapala goba e emišitše, boemo, lebelo le sehlogo sa video), tšeo app e di balago mo seaparong sa gago ka tumelelo ya ditsebišo tša Android. App ga e bale ditsebišo tša gago. Maemo a go bapala a dula mo seaparong sa gago.
  • —Ge o tlosa setlaleletso — sebatli sa gago se bula tsebe mo dubly.me. Aterese ya yone e na le phetolelo ya setlaleletso, puo ya gago ya go dubela, boemo jo bo kganyegileng jwa tiriso (ga o ise o leke, o lekile kgotsa o dirisitse) le lebaka la go nna le setlaleletso se se tsentsweng. Go araba potso mo tsebeng eo ga se pateletso. Phetiso le karabo ya gago ga di bolokwe le akhaonto ya gago, sediriswa sa gago sa go tsentsha kgotsa aterese ya gago ya IP, mme di phimolwa morago ga malatsi a 180.

How we use it

  • —Your email address is used to sign you in (Supabase Auth), to send service emails about your account and subscription (for example a payment confirmation or a renewal reminder) and, only if you send us feedback, to reply to it. We do not send marketing emails.
  • —Subtitle text is forwarded to a translation provider and to a text-to-speech provider to generate the dubbed audio. Neither stores this text beyond the duration of the request.
  • —Usage event data is stored to apply plan limits and to understand which platforms and languages the service is used on. Minute counts reset every day at 00:00 UTC.
  • —We do not sell, rent, or trade your personal data to any third party, ever.
  • —Feedback is used to find and fix problems with dubbing quality and to reply to you. A reply may be drafted with the help of an AI provider; a person reads and approves every reply before it is sent.
  • —Support emails are used to answer you. An AI provider sorts each email into a category (payment, problem, question or spam) and detects its language, and may help draft a reply; a person reads and approves every reply before it is sent.
  • —App ya Android e šomiša maemo a go bapala a app ya YouTube fela mo seaparong sa gago, go thoma lefoko le lengwe le le lengwe leo le fetolelwago ka nako ye nepagetšego. Bjalo ka ekstensene ya praosara, e romela ID ya video le ditlhathollo go sebaša sa rena go di fetolela le go di bolela.

Third-party services

  • —Supabase — authentication and database (email, plan, usage events, preferences). Privacy policy: supabase.com/privacy.
  • —Bafani ba phetoletšo — go YouTube, plan ya Mahala ka gare ga tlaleletšo ya bjale e šomiša phetoletšo ya maitirišo ya YouTube ka boyona ka gare ga sehlahla sa gago, ka fao mongwalo wa ditlhathollo ga o fihle go bafani ba rena ba phetoletšo. Ditlaleletšo tša kgale, le tšhomišo ya Mahala go diwebsaete tše dingwe go fihlela seo se tingwa, di sa o romela go bafani ba ka tlase, go swana le phetoletšo ya AI go Basic: DeepSeek ka tlwaelo, gomme Groq, Google Gemini (API ye e lefelwago) le Anthropic Claude di šomišwa bjalo ka dikgetho tše dingwe goba bjalo ka thušo. Ga go data yeo e bolokelwago tlhahlo.
  • —Speech synthesis providers — Microsoft Edge TTS and OpenAI. Text is processed in real time and not stored.
  • —Stripe — payment processing. We never see or store your card details. Privacy policy: stripe.com/privacy.
  • —Speech recognition provider — Groq, used only when a video has no subtitles of its own. Audio is processed in real time, is not stored and is not retained for training.
  • —Brevo — sends our emails (sign-in and confirmation emails, account and subscription emails, replies to your feedback). It receives your email address and the content of the email. Privacy policy: brevo.com/legal/privacypolicy.
  • —AI providers for feedback and support emails — Groq diagnoses the translation behind a dub you rated as bad, and replies to your feedback may be drafted with one of the translation providers listed above. Support emails sent to hello@dubly.me are classified into a category and may have a reply drafted the same way. The same terms apply: no data is retained for training.
  • —Resend — receives emails sent to our support address and passes them to our server. It processes the sender address and the content of the email. Privacy policy: resend.com/legal/privacy-policy.
  • —YouTube (Google) — go bala ditlhathollo tša video, app ya Android e laiša letlakala la YouTube la video yeo o e abelanego ka gare ga app ntle le go e bontšha goba go bapala video. YouTube e amogela aterese ya gago ya IP le tshedimošo ya seaparong, bjalo ka ge go le bjalo ka ketelo efe goba efe go YouTube. Pholisi ya sephiri: policies.google.com/privacy.

Data retention

  • —Your account data (email, plan status, usage data) is kept for as long as your account exists.
  • —Mantšu a ditlhathollo le diphetolelo ga di bolokwe go akhaonto ya gago. Dithathollo tša mathomo le diphetolelo tša tšona di bolokwa go identifier ya bidio ye e bonagalago. Lentšu leo le fetolelwago le hlangwa bakeng sa kgopelo ye nngwe le ye nngwe gomme ga le bolokwe go di-server tša rena. Mokgwa o tee feela wo o fapanego ke bidio ya rena ya mohlala: re lokišetša modumo wa yona wo o fetoletšwego e sa le pele gomme re o boloka diseweng tša rena gore e thome ka pela. Ga o na tshedimošo ya motho.
  • —O ka phumula akhaonto ya gago nako efe kapa efe ka tlaleletšo ya sehlahla: e bula ge o tsene ka gare gomme o kgotla Phumula akhaonto. O ka re romela imeile gape go hello@dubly.me.
  • —Service events are deleted after 180 days. Events linked to your account are deleted together with your account.
  • —Feedback is kept for as long as your account exists and is deleted together with your account.
  • —Support emails are deleted one year after the last message in the conversation.
  • —Ge o phumula akhaonte ya gago, re boloka hashe ya tsela e tee ya aterese ya gago ya imeile — e sego aterese ka boyona — ka mabaka a mabedi. Gore seelo sa letsatsi le letsatsi sa polane ya mahala se se ke sa fetolwa ka go phumula akhaonte le go e hloma gape, hashe le tšhomišo ya letšatši leo di bolokwa go fihla mafelelong a letšatši le latelago. Gore re se ke ra go romela kopo ya rona ya gatee ya tlhahlobo ya lebenkele lekgetlo la bobedi, hashe e bolokwa go fihla o re kgopela go e tlosa.

Your rights

  • —You have the right to access, correct, or delete your personal data at any time.
  • —To export or delete your data, contact us at the address below.
  • —If you are in the European Economic Area, you have additional rights under the GDPR.

Cookies

  • —We set no tracking or advertising cookies unless you opt in. Choosing "necessary only" in the cookie notice means none are set at all. If you accept analytics, Google Analytics sets cookies and your IP address is anonymized.
  • —Your extension sign-in session is held in the browser's extension storage, not in cookies. The extension does not read or send cookies from the sites you visit.

Contact

  • —Questions or requests: hello@dubly.me
  • —E mpshafaditšwe la mafelelo: October 15, 2026

Limited use

  • —Data collected by dubly.me is used solely to provide and improve the dubbing service. We do not use your data for advertising, interest-based profiling, or any purpose unrelated to the extension's core function.

Data security

  • —All data transmitted to our servers is sent over encrypted HTTPS connections.
  • —Data ya akhaonto ye e bolokilwego ka database ya rena (Supabase) e šireletšwa ka mekgwa ya tšhireletšo ye e tlwaelegilego ka indasteri. Ga se audio ya bidio yeo o e lebelelagago goba audio yeo e fetolelwago yeo re e hlangago yeo e bolokilwego go di-server tša rena. Dithathollo le diphetolelo tša tšona di bolokwa go di-identifier tše bonagalago tša bidio, ntle le kgokagano go akhaonto ya gago. Mokgwa o tee feela wo o fapanego ke modumo wo o fetoletšwego wa bidio ya rena ya mohlala.

Chrome permissions

  • —storage — keeps your sign-in session and your interface preferences in the browser.
  • —scripting — detects the active video and injects the dubbing interface. We read only subtitle data from the page, not your browsing history or personal content.
  • —identity — used only for the optional "Continue with Google" sign-in flow.
  • —Host permissions — required to run the extension on the video sites where you activate dubbing. The extension only acts on a page once it finds a video element and you start a dub.

Children's privacy

  • —dubly.me is not directed at children under the age of 13. We do not knowingly collect personal data from children.

Policy updates

  • —If we make material changes to this policy, we will update the date at the bottom of this page.
  • —Continued use of the extension after changes are posted constitutes acceptance of the updated policy.

Data Controller

  • —Sisum OÜ, registry code 16335961.
  • —Kaasiku tn 32b, Jõhvi küla, Jõhvi vald, 41541 Ida-Viru maakond, Estonia.
  • —Contact: hello@dubly.me

Legal Basis for Processing (GDPR Art. 6)

  • —Email address — contract performance (Art. 6(1)(b)): necessary to authenticate and manage your account.
  • —Usage data — contract performance (Art. 6(1)(b)): necessary to enforce the free plan limit.
  • —Subtitle text — contract performance (Art. 6(1)(b)): necessary to provide the dubbing service.
  • —Feedback — legitimate interest (Art. 6(1)(f)): improving dubbing quality and replying to feedback you chose to send us.
  • —Support emails — legitimate interest (Art. 6(1)(f)): answering the messages you send us.

Supervisory Authority

  • —You have the right to lodge a complaint with a supervisory authority. In Estonia: Data Protection Inspectorate (Andmekaitse Inspektsioon), www.aki.ee.
  • —If located in another EU/EEA country, you may contact your local supervisory authority.

California Residents (CCPA)

  • —We do not sell personal data. California residents may contact us at hello@dubly.me to exercise any additional rights under CCPA.