dubly.me

Legal

Privacy Policy

I-dubly.me iyisandiso sesiphequluli (Chrome, Firefox) esidubba amavidiyo ku-YouTube, Netflix kanye nezinye izinkundla ngesikhathi sangempela. Leli khasi lichaza ukuthi yiluphi ulwazi esiluqoqayo, kungani, nokuthi lusingathwa kanjani.

What we collect

  • —Email address — when you create an account or sign in.
  • —Subtitle text from the video you are watching — sent to our server only when you activate dubbing, in order to translate it and generate dubbed audio. For YouTube videos fetched through our server, we cache the video's original subtitle track against the public video ID so that repeat views do not re-fetch it. Translations are cached the same way, against the video ID and target language, so the same video is not translated twice. Neither cache is linked to your account.
  • —Usage event data, linked to your account — for each dubbing session: the platform (for example YouTube, Udemy, Vimeo, Netflix, Coursera, edX, TED or Rumble), a video identifier, your target language, the number of subtitle segments and the number of characters synthesized. Used to enforce plan limits and for basic service analytics.
  • —Language and voice preferences (target language, voice gender, speech provider) — stored on our server against your account, so your settings follow you across sessions.
  • —Approximate country — derived from your IP address via our hosting provider, used for analytics and abuse detection.
  • —A one-way, salted hash of your IP address — used only to detect abuse of the free plan across multiple accounts. We do not store your raw IP address.
  • —A random installation identifier — created in your browser the first time the extension contacts our server and kept in extension storage. We use it to count free minutes per installation as well as per account, so the free plan cannot be reset by signing up with a new email address. It is not linked to your identity, contains no device or hardware information, and is gone when you remove the extension.
  • —Audio from the video you are watching — only when the video has no subtitles at all, and only on paid plans. It is sent for automatic transcription, so that there is something to translate and dub. The audio itself is not stored; the resulting transcript is cached against the public video ID, like a subtitle track, and is not linked to your account.
  • —Izehlakalo zesevisi, ezixhunywe ku-akhawunti yakho kanye nesikhombisi sokufaka — lapho umkhawulo wohlelo ufinyelelwa, lapho isicelo sokudubha sihluleka ohlangothini lwethu, lapho umsindo odubiwe uhluleka ukudlala kusiphequluli sakho, isikhathi esithathwe umusho wokuqala odubiwe ukuthi uqale (kurekhodwa kuphela njengebanga, njenge-2–4 amasekhondi), lapho isikrini sezintengo kusengezo sivulwa, ukuthi i-akhawunti yakho yadalwa kanjani (ngemuva kokufinyelela umkhawulo, ngokukhulisa isikhathi somuntu ongena ngaphandle, noma ngqo), futhi, uma ukhetha ukuphendula, ukuthi wezwa kanjani nge-dubly.me (kukhethwa ohlwini olungashintshi: ukusesha esitolo, umngane, i-YouTube noma imithombo yezokuxhumana, iwebhusayithi ye-dubly.me, noma okunye). Igama lesiphequluli sakho (isibonelo i-Chrome noma i-Firefox) lirekhodwa nalezi zehlakalo, namarekhodi okusetshenziswa kokudubha kanye nempendulo oyithumelayo. Kusetshenziselwa ukuqonda ukuthi uhlelo lwamahhala luyeka kuphi ukusebenza kubantu, yiziphi iziteshi eziletha abasebenzisi abasha, nokuthi kungenziwa kanjani ukudubha kuqale ngokushesha futhi kuhluleke kancane. Akukho sikhombisi sevidiyo, umbhalo wamazwi angaphansi noma ikheli le-IP elirekhodwa nalezi zehlakalo.
  • —Feedback you choose to send — if you rate a dub in the extension, we store your rating (thumbs up or thumbs down), your optional comment, the address of the video page, the target language and the platform, linked to your account and installation identifier. When you rate a dub as bad, the original subtitle lines and their translations from that video are sent to an AI provider to find out what went wrong.
  • —Emails you send to our support address — if you write to hello@dubly.me, we store the sender address, the recipients, the subject, the plain text of the message and its date. Attachments are not stored.
  • —Uma usebenzisa uhlelo lokusebenza lwe-dubly.me lwe-Android: i-ID yevidiyo ye-YouTube oyabelana ngayo nohlelo lokusebenza, kanye nesimo sokudlala sohlelo lokusebenza lwe-YouTube (iyadlala noma imisiwe, indawo, isivinini nesihloko sevidiyo), okufundwa uhlelo lokusebenza kudivayisi yakho ngokufinyelela kwezaziso ze-Android. Uhlelo lokusebenza alufundi izaziso zakho. Isimo sokudlala sihlala kudivayisi yakho.
  • —Uma susa isandiso — isiphequluli sakho sivula ikhasi ku-dubly.me. Ikheli lalo liphethe inguqulo yesandiso, ulimi lwakho lokudubha, izinga lokusetshenziswa elilinganiselwe (akuzange kuzanywe, kuzanyiwe noma kusetshenzisiwe) kanye nesikhathi esilinganiselwe isandiso esifakwe ngaso. Ukuphendula umbuzo kulelo khasi akuphoqelekile. Ukuvakasha kanye nempendulo yakho akugcinwa ne-akhawunti yakho, isihlonzi sakho sokufaka noma ikheli lakho le-IP, futhi kususwa ngemuva kwezinsuku eziyi-180.

How we use it

  • —Your email address is used to sign you in (Supabase Auth), to send service emails about your account and subscription (for example a payment confirmation or a renewal reminder) and, only if you send us feedback, to reply to it. We do not send marketing emails.
  • —Subtitle text is forwarded to a translation provider and to a text-to-speech provider to generate the dubbed audio. Neither stores this text beyond the duration of the request.
  • —Usage event data is stored to apply plan limits and to understand which platforms and languages the service is used on. Minute counts reset every day at 00:00 UTC.
  • —We do not sell, rent, or trade your personal data to any third party, ever.
  • —Feedback is used to find and fix problems with dubbing quality and to reply to you. A reply may be drafted with the help of an AI provider; a person reads and approves every reply before it is sent.
  • —Support emails are used to answer you. An AI provider sorts each email into a category (payment, problem, question or spam) and detects its language, and may help draft a reply; a person reads and approves every reply before it is sent.
  • —Uhlelo lokusebenza lwe-Android lusebenzisa isimo sokudlala sohlelo lokusebenza lwe-YouTube kuphela kudivayisi yakho, ukuze luqale umusho ngamunye ohunyushiwe ngesikhathi esifanele. Njengesandiso sesiphequluli, luthumela i-ID yevidiyo nemibhalo engezansi kuseva yethu ukuze iyihumushe futhi iyikhulume.

Third-party services

  • —Supabase — authentication and database (email, plan, usage events, preferences). Privacy policy: supabase.com/privacy.
  • —Abahlinzeki bokuhumusha — ku-YouTube, uhlelo lwamahhala esandisweni samanje lusebenzisa ukuhumusha okuzenzakalelayo kwe-YouTube uqobo esipheqululini sakho, ngakho umbhalo wemibhalo engezansi awufiki kubahlinzeki bethu bokuhumusha. Izinguqulo ezindala zesandiso, kanye nokusetshenziswa kwamahhala kwamanye amasayithi kuze kuvalwe lokho, zisawuthumela kubahlinzeki abangezansi, njengoba kwenza nokuhumusha kwe-AI ku-Basic: i-DeepSeek ngokuzenzakalelayo, kanti i-Groq, Google Gemini (API ekhokhelwayo) kanye ne-Anthropic Claude zisetshenziswa njengezinye izindlela noma ezokusiza. Ayikho idatha egcinwa ukuze kuqeqeshwe.
  • —Speech synthesis providers — Microsoft Edge TTS and OpenAI. Text is processed in real time and not stored.
  • —Stripe — payment processing. We never see or store your card details. Privacy policy: stripe.com/privacy.
  • —Speech recognition provider — Groq, used only when a video has no subtitles of its own. Audio is processed in real time, is not stored and is not retained for training.
  • —Brevo — sends our emails (sign-in and confirmation emails, account and subscription emails, replies to your feedback). It receives your email address and the content of the email. Privacy policy: brevo.com/legal/privacypolicy.
  • —AI providers for feedback and support emails — Groq diagnoses the translation behind a dub you rated as bad, and replies to your feedback may be drafted with one of the translation providers listed above. Support emails sent to hello@dubly.me are classified into a category and may have a reply drafted the same way. The same terms apply: no data is retained for training.
  • —Resend — receives emails sent to our support address and passes them to our server. It processes the sender address and the content of the email. Privacy policy: resend.com/legal/privacy-policy.
  • —YouTube (Google) — ukuze ifunde imibhalo engezansi yevidiyo, uhlelo lokusebenza lwe-Android lulayisha ikhasi le-YouTube levidiyo oyabelane ngayo ngaphakathi kohlelo lokusebenza ngaphandle kokulibonisa noma ukudlala ividiyo. I-YouTube ithola ikheli lakho le-IP nolwazi lwedivayisi, njenganoma yikuphi ukuvakasha ku-YouTube. Inqubomgomo yobumfihlo: policies.google.com/privacy.

Data retention

  • —Your account data (email, plan status, usage data) is kept for as long as your account exists.
  • —Umbhalo wemibhalo engezansi kanye nokuhunyushwa akugcinwa ku-akhawunti yakho. Amathrekhi emibhalo engezansi oqobo kanye nokuhunyushwa kwawo kugcinwa kusihlonzi sevidiyo esidlangalaleni. Umsindo odubbayo ukhiqizwa isicelo ngasinye futhi awugcinwa kumaseva ethu. Okuwukuphela kokuhlukile ividiyo yethu yesampula: umsindo wayo ofakwe ngolunye ulimi siwulungisa kusengaphambili futhi siwugcine kumaseva ethu ukuze iqale ngokushesha. Awunayo idatha yomuntu siqu.
  • —Ungasusa i-akhawunti yakho noma nini kusandiso: yivule uma ungene ngemvume bese ucindezela Susa i-akhawunti. Ungathumela futhi i-imeyili ku-hello@dubly.me.
  • —Service events are deleted after 180 days. Events linked to your account are deleted together with your account.
  • —Feedback is kept for as long as your account exists and is deleted together with your account.
  • —Support emails are deleted one year after the last message in the conversation.
  • —Uma ususa i-akhawunti yakho, sigcina i-hash yekheli lakho le-imeyili eyodwa — hhayi ikheli ngokwalo — ngezinjongo ezimbili. Ukuze umkhawulo wansuku zonke wohlelo lwamahhala ungakwazi ukusethwa kabusha ngokususa i-akhawunti nokuyidala kabusha, i-hash kanye nokusetshenziswa kwalolo suku kugcinwa kuze kube sekupheleni kosuku olulandela lolo. Ukuze singakuthumeli isicelo sethu sesikhathi esisodwa sokubuyekezwa kwesitolo okwesibili, i-hash igcinwa kuze kube yilapho usicela ukuthi siyisuse.

Your rights

  • —You have the right to access, correct, or delete your personal data at any time.
  • —To export or delete your data, contact us at the address below.
  • —If you are in the European Economic Area, you have additional rights under the GDPR.

Cookies

  • —We set no tracking or advertising cookies unless you opt in. Choosing "necessary only" in the cookie notice means none are set at all. If you accept analytics, Google Analytics sets cookies and your IP address is anonymized.
  • —Your extension sign-in session is held in the browser's extension storage, not in cookies. The extension does not read or send cookies from the sites you visit.

Contact

  • —Questions or requests: hello@dubly.me
  • —Kugcine ukubuyekezwa: October 15, 2026

Limited use

  • —Data collected by dubly.me is used solely to provide and improve the dubbing service. We do not use your data for advertising, interest-based profiling, or any purpose unrelated to the extension's core function.

Data security

  • —All data transmitted to our servers is sent over encrypted HTTPS connections.
  • —Idatha ye-akhawunti egcinwe kusizindalwazi sethu (Supabase) ivikelwa kusetshenziswa izinyathelo zokuphepha ezisezingeni lomkhakha. Akukho umsindo wevidiyo oyibukayo noma umsindo odubbayo esiwukhiqizayo ogcinwa kumaseva ethu. Amathrekhi emibhalo engezansi kanye nokuhunyushwa kwawo kugcinwa kuzihlonzi zevidiyo zomphakathi, ngaphandle kokuxhumana ne-akhawunti yakho. Okuwukuphela kokuhlukile umsindo ofakwe ngolunye ulimi wevidiyo yethu yesampula.

Chrome permissions

  • —storage — keeps your sign-in session and your interface preferences in the browser.
  • —scripting — detects the active video and injects the dubbing interface. We read only subtitle data from the page, not your browsing history or personal content.
  • —identity — used only for the optional "Continue with Google" sign-in flow.
  • —Host permissions — required to run the extension on the video sites where you activate dubbing. The extension only acts on a page once it finds a video element and you start a dub.

Children's privacy

  • —dubly.me is not directed at children under the age of 13. We do not knowingly collect personal data from children.

Policy updates

  • —If we make material changes to this policy, we will update the date at the bottom of this page.
  • —Continued use of the extension after changes are posted constitutes acceptance of the updated policy.

Data Controller

  • —Sisum OÜ, registry code 16335961.
  • —Kaasiku tn 32b, Jõhvi küla, Jõhvi vald, 41541 Ida-Viru maakond, Estonia.
  • —Contact: hello@dubly.me

Legal Basis for Processing (GDPR Art. 6)

  • —Email address — contract performance (Art. 6(1)(b)): necessary to authenticate and manage your account.
  • —Usage data — contract performance (Art. 6(1)(b)): necessary to enforce the free plan limit.
  • —Subtitle text — contract performance (Art. 6(1)(b)): necessary to provide the dubbing service.
  • —Feedback — legitimate interest (Art. 6(1)(f)): improving dubbing quality and replying to feedback you chose to send us.
  • —Support emails — legitimate interest (Art. 6(1)(f)): answering the messages you send us.

Supervisory Authority

  • —You have the right to lodge a complaint with a supervisory authority. In Estonia: Data Protection Inspectorate (Andmekaitse Inspektsioon), www.aki.ee.
  • —If located in another EU/EEA country, you may contact your local supervisory authority.

California Residents (CCPA)

  • —We do not sell personal data. California residents may contact us at hello@dubly.me to exercise any additional rights under CCPA.