dubly.me

Legal

Privacy Policy

dubly.me punika ekstensi browser (Chrome, Firefox) ane nge-dub video ring YouTube, Netflix lan platform liyane ring waktu nyata. Halaman puniki njelasang data napi ane kempul, kengken, lan kadi napi kaurus.

What we collect

  • —Email address — when you create an account or sign in.
  • —Subtitle text from the video you are watching — sent to our server only when you activate dubbing, in order to translate it and generate dubbed audio. For YouTube videos fetched through our server, we cache the video's original subtitle track against the public video ID so that repeat views do not re-fetch it. Translations are cached the same way, against the video ID and target language, so the same video is not translated twice. Neither cache is linked to your account.
  • —Usage event data, linked to your account — for each dubbing session: the platform (for example YouTube, Udemy, Vimeo, Netflix, Coursera, edX, TED or Rumble), a video identifier, your target language, the number of subtitle segments and the number of characters synthesized. Used to enforce plan limits and for basic service analytics.
  • —Language and voice preferences (target language, voice gender, speech provider) — stored on our server against your account, so your settings follow you across sessions.
  • —Approximate country — derived from your IP address via our hosting provider, used for analytics and abuse detection.
  • —A one-way, salted hash of your IP address — used only to detect abuse of the free plan across multiple accounts. We do not store your raw IP address.
  • —A random installation identifier — created in your browser the first time the extension contacts our server and kept in extension storage. We use it to count free minutes per installation as well as per account, so the free plan cannot be reset by signing up with a new email address. It is not linked to your identity, contains no device or hardware information, and is gone when you remove the extension.
  • —Audio from the video you are watching — only when the video has no subtitles at all, and only on paid plans. It is sent for automatic transcription, so that there is something to translate and dub. The audio itself is not stored; the resulting transcript is cached against the public video ID, like a subtitle track, and is not linked to your account.
  • —Peristiwa layanan, kakait sareng akun miwah identifier instalasi ragane — rikala wates paket kacapai, rikala panyuwunan dubbing gagal ring sisi kami, rikala audio sane kadubbing gagal kautarayang ring browser ragane, suwé galah ukara kapertama sane kadubbing ngawit (kacatet wantah dados rentang, minakadi 2–4 detik), rikala layar harga ring ekstensi kabuka, indik kémanten akun ragane kacipta (sasampun kacapai wates, antuk nginggahang sesi tamu, utawi langsung), miwah, yéning ragane milih ngajawab, indik kémanten ragane mireng indik dubly.me (kapilih saking lis sane tetep: panyarian toko, timpal, YouTube utawi media sosial, situs web dubly.me, utawi sane lianan). Wastan browser ragane (minakadi Chrome utawi Firefox) kacatet sareng peristiwa puniki, sareng catetan panganggéan dubbing miwah umpan balik sane kirimang ragane. Kaanggén mangda ngerti ring dija paket gratis nénten malih mawiguna antuk krama, saluran punapi sane ngirid panganggé anyar, miwah indik kémanten mangda dubbing ngawit gelis tur gagal kirang sering. Nénten wénten identifier video, teks subtitle utawi alamat IP sane kacatet sareng peristiwa puniki.
  • —Feedback you choose to send — if you rate a dub in the extension, we store your rating (thumbs up or thumbs down), your optional comment, the address of the video page, the target language and the platform, linked to your account and installation identifier. When you rate a dub as bad, the original subtitle lines and their translations from that video are sent to an AI provider to find out what went wrong.
  • —Emails you send to our support address — if you write to hello@dubly.me, we store the sender address, the recipients, the subject, the plain text of the message and its date. Attachments are not stored.
  • —Yéné nganggén aplikasi Android dubly.me: ID video YouTube sané ragané bagiang ka aplikasi, miwah status playback aplikasi YouTube (muter utawi mareren, posisi, kecepatan miwah murda video), sané kawacén aplikasi ring perangkat ragané malarapan akses notifikasi Android. Aplikasi nenten ngwacén notifikasi ragané. Status playback tetep ring perangkat ragané.
  • —Nalika ragane ngicalang ekstensi — browser ragane ngabuka kaca ring dubly.me. Alamatne ngamuat versi ekstensi, basa dubbing ragane, tingkat panganggen kasar (durung kacoba, kacoba utawi kagunaang) miwah sawatara suwé ekstensi kagenahang. Ngewalesin pitaken ring kaca punika opsional. Kunjungan miwah walesan ragane nenten kasimpen sareng akun ragane, identifier instalasi ragane utawi alamat IP ragane, miwah kadelete sasampun 180 rahina.

How we use it

  • —Your email address is used to sign you in (Supabase Auth), to send service emails about your account and subscription (for example a payment confirmation or a renewal reminder) and, only if you send us feedback, to reply to it. We do not send marketing emails.
  • —Subtitle text is forwarded to a translation provider and to a text-to-speech provider to generate the dubbed audio. Neither stores this text beyond the duration of the request.
  • —Usage event data is stored to apply plan limits and to understand which platforms and languages the service is used on. Minute counts reset every day at 00:00 UTC.
  • —We do not sell, rent, or trade your personal data to any third party, ever.
  • —Feedback is used to find and fix problems with dubbing quality and to reply to you. A reply may be drafted with the help of an AI provider; a person reads and approves every reply before it is sent.
  • —Support emails are used to answer you. An AI provider sorts each email into a category (payment, problem, question or spam) and detects its language, and may help draft a reply; a person reads and approves every reply before it is sent.
  • —Aplikasi Android nganggén status playback aplikasi YouTube wantah ring perangkat ragané, mangda prasida ngawitin tiap ukara sané katerjemahang ring waktu sané patut. Sakadi ekstensi browser, ipun ngirim ID video miwah subtitle ka server kami mangda katerjemahang miwah kasuaraang.

Third-party services

  • —Supabase — authentication and database (email, plan, usage events, preferences). Privacy policy: supabase.com/privacy.
  • —Provider terjemahan — ring YouTube, plan gratis ring versi ekstensi mangkin nganggon terjemahan otomatis YouTube padidi ring browser ragane, sangkaning punika teks subtitle tusing neked ka provider terjemahan kami. Versi ekstensi ane lawasan, miwah panganggen gratis ring situs lianan kantos punika kamatiang, enu ngirim ka provider ring beten, kadi asapunika taler terjemahan AI ring Basic: DeepSeek dados standar, sareng Groq, Google Gemini (API mabayah) lan Anthropic Claude kaanggen dados alternatif utawi cadangan. Tusing ada data ane kasimpen anggon pelatihan.
  • —Speech synthesis providers — Microsoft Edge TTS and OpenAI. Text is processed in real time and not stored.
  • —Stripe — payment processing. We never see or store your card details. Privacy policy: stripe.com/privacy.
  • —Speech recognition provider — Groq, used only when a video has no subtitles of its own. Audio is processed in real time, is not stored and is not retained for training.
  • —Brevo — sends our emails (sign-in and confirmation emails, account and subscription emails, replies to your feedback). It receives your email address and the content of the email. Privacy policy: brevo.com/legal/privacypolicy.
  • —AI providers for feedback and support emails — Groq diagnoses the translation behind a dub you rated as bad, and replies to your feedback may be drafted with one of the translation providers listed above. Support emails sent to hello@dubly.me are classified into a category and may have a reply drafted the same way. The same terms apply: no data is retained for training.
  • —Resend — receives emails sent to our support address and passes them to our server. It processes the sender address and the content of the email. Privacy policy: resend.com/legal/privacy-policy.
  • —YouTube (Google) — mangda prasida ngwacén subtitle video, aplikasi Android ngamuat kaca YouTube video sané bagiang ragané ring jero aplikasi tanpa ngenahang utawi muter video punika. YouTube nampi alamat IP miwah informasi perangkat ragané, sakadi kunjungan biasa ka YouTube. Kebijakan privasi: policies.google.com/privacy.

Data retention

  • —Your account data (email, plan status, usage data) is kept for as long as your account exists.
  • —Teks subtitle lan terjemahane tusing kacatet ring akun ragane. Track subtitle asli lan terjemahane kacache ring pengenal video publik. Audio dubbing karipta anggen soang-soang panyuwunan lan tusing kacatet ring server kami. Siki-sikinne pengecualian inggih punika video conto iraga: audio dubbing-nyane karipta riin lan kasimpen ring server iraga mangda gelis mamargi. Nenten madaging data pribadi.
  • —Ragane nyidang ngapus akun ragane kapan ja ring ekstensi: buka ekstensine dugas suba login lan pencet Delete account. Ragane masi nyidang ngirim email teken kami ring hello@dubly.me.
  • —Service events are deleted after 180 days. Events linked to your account are deleted together with your account.
  • —Feedback is kept for as long as your account exists and is deleted together with your account.
  • —Support emails are deleted one year after the last message in the conversation.
  • —Saat Anda menghapus akun, kami menyimpan hash satu arah dari alamat email Anda — bukan alamatnya sendiri — untuk dua tujuan. Agar batas harian paket gratis tidak dapat direset dengan menghapus akun dan membuatnya kembali, hash dan penggunaan hari itu disimpan hingga akhir hari berikutnya. Agar kami tidak mengirimkan permintaan sekali untuk ulasan toko untuk kedua kalinya, hash disimpan hingga Anda meminta kami menghapusnya.

Your rights

  • —You have the right to access, correct, or delete your personal data at any time.
  • —To export or delete your data, contact us at the address below.
  • —If you are in the European Economic Area, you have additional rights under the GDPR.

Cookies

  • —We set no tracking or advertising cookies unless you opt in. Choosing "necessary only" in the cookie notice means none are set at all. If you accept analytics, Google Analytics sets cookies and your IP address is anonymized.
  • —Your extension sign-in session is held in the browser's extension storage, not in cookies. The extension does not read or send cookies from the sites you visit.

Contact

  • —Questions or requests: hello@dubly.me
  • —Kauahin terakhir: 15 Oktober 2026

Limited use

  • —Data collected by dubly.me is used solely to provide and improve the dubbing service. We do not use your data for advertising, interest-based profiling, or any purpose unrelated to the extension's core function.

Data security

  • —All data transmitted to our servers is sent over encrypted HTTPS connections.
  • —Data akun ane kacatet ring database kami (Supabase) kasaibin nganggo langkah-langkah keamanan standar industri. Tusing audio video ane cingakin ragane tusing audio dubbing ane karipta olih kami kacatet ring server kami. Track subtitle lan terjemahane kacache ring pengenal video publik, tanpa kaitan teken akun ragane. Siki-sikinne pengecualian inggih punika audio dubbing video conto iraga.

Chrome permissions

  • —storage — keeps your sign-in session and your interface preferences in the browser.
  • —scripting — detects the active video and injects the dubbing interface. We read only subtitle data from the page, not your browsing history or personal content.
  • —identity — used only for the optional "Continue with Google" sign-in flow.
  • —Host permissions — required to run the extension on the video sites where you activate dubbing. The extension only acts on a page once it finds a video element and you start a dub.

Children's privacy

  • —dubly.me is not directed at children under the age of 13. We do not knowingly collect personal data from children.

Policy updates

  • —If we make material changes to this policy, we will update the date at the bottom of this page.
  • —Continued use of the extension after changes are posted constitutes acceptance of the updated policy.

Data Controller

  • —Sisum OÜ, registry code 16335961.
  • —Kaasiku tn 32b, Jõhvi küla, Jõhvi vald, 41541 Ida-Viru maakond, Estonia.
  • —Contact: hello@dubly.me

Legal Basis for Processing (GDPR Art. 6)

  • —Email address — contract performance (Art. 6(1)(b)): necessary to authenticate and manage your account.
  • —Usage data — contract performance (Art. 6(1)(b)): necessary to enforce the free plan limit.
  • —Subtitle text — contract performance (Art. 6(1)(b)): necessary to provide the dubbing service.
  • —Feedback — legitimate interest (Art. 6(1)(f)): improving dubbing quality and replying to feedback you chose to send us.
  • —Support emails — legitimate interest (Art. 6(1)(f)): answering the messages you send us.

Supervisory Authority

  • —You have the right to lodge a complaint with a supervisory authority. In Estonia: Data Protection Inspectorate (Andmekaitse Inspektsioon), www.aki.ee.
  • —If located in another EU/EEA country, you may contact your local supervisory authority.

California Residents (CCPA)

  • —We do not sell personal data. California residents may contact us at hello@dubly.me to exercise any additional rights under CCPA.