dubly.me

Legal

Privacy Policy

dubly.me ni browser extension (Chrome, Firefox) idubba vidio pa YouTube, Netflix na nkambi shimbi mu mwanya wine. Iyi page ilondolola ifyo tulekusanya, mulandu nshi, na ifyo fibombwa.

What we collect

  • —Email address — when you create an account or sign in.
  • —Subtitle text from the video you are watching — sent to our server only when you activate dubbing, in order to translate it and generate dubbed audio. For YouTube videos fetched through our server, we cache the video's original subtitle track against the public video ID so that repeat views do not re-fetch it. Translations are cached the same way, against the video ID and target language, so the same video is not translated twice. Neither cache is linked to your account.
  • —Usage event data, linked to your account — for each dubbing session: the platform (for example YouTube, Udemy, Vimeo, Netflix, Coursera, edX, TED or Rumble), a video identifier, your target language, the number of subtitle segments and the number of characters synthesized. Used to enforce plan limits and for basic service analytics.
  • —Language and voice preferences (target language, voice gender, speech provider) — stored on our server against your account, so your settings follow you across sessions.
  • —Approximate country — derived from your IP address via our hosting provider, used for analytics and abuse detection.
  • —A one-way, salted hash of your IP address — used only to detect abuse of the free plan across multiple accounts. We do not store your raw IP address.
  • —A random installation identifier — created in your browser the first time the extension contacts our server and kept in extension storage. We use it to count free minutes per installation as well as per account, so the free plan cannot be reset by signing up with a new email address. It is not linked to your identity, contains no device or hardware information, and is gone when you remove the extension.
  • —Audio from the video you are watching — only when the video has no subtitles at all, and only on paid plans. It is sent for automatic transcription, so that there is something to translate and dub. The audio itself is not stored; the resulting transcript is cached against the public video ID, like a subtitle track, and is not linked to your account.
  • —Ifyo ifyacitika pa service, ifyalunganishidwa ne account yobe ne installation identifier — lintu plan limit yafikilwa, lintu dubbing request yafuma ku lusale lwesu, lintu dubbed audio yafuma ukulila mu browser yobe, lintu first dubbed sentence yatampile ukulanda (ifyalembwa fye nga range, nga 2–4 seconds), lintu pricing screen mu extension yaisulwa, lintu account yobe yapangilwe (panuma yakufika kuli limit, ukukweba guest session, nangu fye), na, nga wasala ukwasuka, lintu washimikile pa dubly.me (ukusala ku mutengo wa fixed: store search, a friend, YouTube nangu social media, dubly.me website, nangu other). Ishina lya browser yobe (nga Chrome nangu Firefox) lilembwa pamo ne ifi fyacitika, pamo ne dubbing usage records na feedback yotuma. Ifyo fyabomfwa ukumfwikisha apo free plan ileka ukubomba kuli abantu, ni nshila shani shileeta abashya, na shani ukucitisha dubbing itampile bwangu no kufuma panono. Tapali video identifier, subtitle text nangu IP address ilembwa pamo ne ifi fyacitika.
  • —Feedback you choose to send — if you rate a dub in the extension, we store your rating (thumbs up or thumbs down), your optional comment, the address of the video page, the target language and the platform, linked to your account and installation identifier. When you rate a dub as bad, the original subtitle lines and their translations from that video are sent to an AI provider to find out what went wrong.
  • —Emails you send to our support address — if you write to hello@dubly.me, we store the sender address, the recipients, the subject, the plain text of the message and its date. Attachments are not stored.
  • —If you use the dubly.me Android app: the ID of the YouTube video you share to the app, and the playback state of the YouTube app (playing or paused, position, speed and video title), which the app reads on your device through Android's notification access. The app does not read your notifications. The playback state stays on your device.
  • —Калі вы выдаляеце пашырэнне — ваш браўзер адкрывае старонку на dubly.me. Яе адрас змяшчае версію пашырэння, вашу мову дублявання, прыблізны ўзровень выкарыстання (не спрабавалі, спрабавалі або выкарыстоўвалі) і прыблізна колькі часу пашырэнне было ўсталявана. Адказ на пытанне на гэтай старонцы неабавязковы. Наведванне і ваш адказ не захоўваюцца з вашым уліковым запісам, вашым ідэнтыфікатарам усталявання або вашым IP-адрасам і выдаляюцца праз 180 дзён.

How we use it

  • —Your email address is used to sign you in (Supabase Auth), to send service emails about your account and subscription (for example a payment confirmation or a renewal reminder) and, only if you send us feedback, to reply to it. We do not send marketing emails.
  • —Subtitle text is forwarded to a translation provider and to a text-to-speech provider to generate the dubbed audio. Neither stores this text beyond the duration of the request.
  • —Usage event data is stored to apply plan limits and to understand which platforms and languages the service is used on. Minute counts reset every day at 00:00 UTC.
  • —We do not sell, rent, or trade your personal data to any third party, ever.
  • —Feedback is used to find and fix problems with dubbing quality and to reply to you. A reply may be drafted with the help of an AI provider; a person reads and approves every reply before it is sent.
  • —Support emails are used to answer you. An AI provider sorts each email into a category (payment, problem, question or spam) and detects its language, and may help draft a reply; a person reads and approves every reply before it is sent.
  • —The Android app uses the YouTube app's playback state only on your device, to start each dubbed sentence at the right moment. Like the browser extension, it sends the video ID and the subtitles to our server to translate and voice them.

Third-party services

  • —Supabase — authentication and database (email, plan, usage events, preferences). Privacy policy: supabase.com/privacy.
  • —Abapilibula — pa YouTube, plan ya fye mu extension ya nomba ibomfya auto-translate ya YouTube iine mu browser yenu, e ico amashiwi ya subtitle tayafika ku bapilibula besu. Ama version ya kale aya extension, no kubomfya kwa fye pa ma website yambi mpaka ico cikesimishiwa, fichili fitumina ku bapilibula abalembwa pe samba, filya fine na kupilibula kwa AI pa Basic: DeepSeek ukutendekelapo, na Groq, Google Gemini (API ya kulipila) na Anthropic Claude ukubomfiwa nga fya kusalapo nelyo ifya kwafwilisha. Tapali data isungwa pa kusambilisha.
  • —Speech synthesis providers — Microsoft Edge TTS and OpenAI. Text is processed in real time and not stored.
  • —Stripe — payment processing. We never see or store your card details. Privacy policy: stripe.com/privacy.
  • —Speech recognition provider — Groq, used only when a video has no subtitles of its own. Audio is processed in real time, is not stored and is not retained for training.
  • —Brevo — sends our emails (sign-in and confirmation emails, account and subscription emails, replies to your feedback). It receives your email address and the content of the email. Privacy policy: brevo.com/legal/privacypolicy.
  • —AI providers for feedback and support emails — Groq diagnoses the translation behind a dub you rated as bad, and replies to your feedback may be drafted with one of the translation providers listed above. Support emails sent to hello@dubly.me are classified into a category and may have a reply drafted the same way. The same terms apply: no data is retained for training.
  • —Resend — receives emails sent to our support address and passes them to our server. It processes the sender address and the content of the email. Privacy policy: resend.com/legal/privacy-policy.
  • —YouTube (Google) — to read a video's subtitles, the Android app loads the YouTube page of the video you shared inside the app without showing it or playing the video. YouTube receives your IP address and device information, as with any visit to YouTube. Privacy policy: policies.google.com/privacy.

Data retention

  • —Your account data (email, plan status, usage data) is kept for as long as your account exists.
  • —Amashiwi ya subtitle na ukupilibula teti bikasungwe pa akaunti yenu. Subtitle tracks shapandwa na ukupilibula shikasungwa pa public video identifier. Ishiwi ilyadubbwa lyapangilwa pa kusaba konse na teti likasungwe pa server shesu. Ukwabula kumo fye ni vidio yesu iya cilangililo: tupekanya ilyashi lyakwe ilyapilibulwa libela kabili tulisunga pa ma server yesu pa kuti litendeke bwangu. Tamwaba ifyebo fyenu ifya pa lwenu.
  • —Kuti mwafuta akaunti yenu inshita iili yonse mu extension: isuleni nga mwalasuminishibwa kabili tinikeni Futa akaunti. Kuti mwalemba na email ku hello@dubly.me.
  • —Service events are deleted after 180 days. Events linked to your account are deleted together with your account.
  • —Feedback is kept for as long as your account exists and is deleted together with your account.
  • —Support emails are deleted one year after the last message in the conversation.
  • —Pa wakati ule ufuta akaunti yako, tukasunga one-way hash ya email yako — te email yene — pa mabumo yabili. Kuti daily limit ya free plan ishingi kutendwa kabiji na kufuta akaunti ne kubumba kabiji, hash ne usage ya lunaku lwa kala isungwa mpaka ku mpelo ya lunaku lwa kulondela. Kuti tushimona one-time request yetu ya store review kabiji, hash isungwa mpaka wakwata kuti twifute.

Your rights

  • —You have the right to access, correct, or delete your personal data at any time.
  • —To export or delete your data, contact us at the address below.
  • —If you are in the European Economic Area, you have additional rights under the GDPR.

Cookies

  • —We set no tracking or advertising cookies unless you opt in. Choosing "necessary only" in the cookie notice means none are set at all. If you accept analytics, Google Analytics sets cookies and your IP address is anonymized.
  • —Your extension sign-in session is held in the browser's extension storage, not in cookies. The extension does not read or send cookies from the sites you visit.

Contact

  • —Questions or requests: hello@dubly.me
  • —Last updated: October 15, 2026

Limited use

  • —Data collected by dubly.me is used solely to provide and improve the dubbing service. We do not use your data for advertising, interest-based profiling, or any purpose unrelated to the extension's core function.

Data security

  • —All data transmitted to our servers is sent over encrypted HTTPS connections.
  • —Account data isungwa mu database yesu (Supabase) ilondololwa ukubomfya industry-standard security measures. Teti audio ya vidio iyo mulemona nelyo ishiwi ilyadubbwa ilyo tupanga likasungwe pa server shesu. Subtitle tracks na ukupilibula shikasungwa pa public video identifiers, ukwabula ukukwatana ne akaunti yenu. Ukwabula kumo fye ni ilyashi ilyapilibulwa ilya vidio yesu iya cilangililo.

Chrome permissions

  • —storage — keeps your sign-in session and your interface preferences in the browser.
  • —scripting — detects the active video and injects the dubbing interface. We read only subtitle data from the page, not your browsing history or personal content.
  • —identity — used only for the optional "Continue with Google" sign-in flow.
  • —Host permissions — required to run the extension on the video sites where you activate dubbing. The extension only acts on a page once it finds a video element and you start a dub.

Children's privacy

  • —dubly.me is not directed at children under the age of 13. We do not knowingly collect personal data from children.

Policy updates

  • —If we make material changes to this policy, we will update the date at the bottom of this page.
  • —Continued use of the extension after changes are posted constitutes acceptance of the updated policy.

Data Controller

  • —Sisum OÜ, registry code 16335961.
  • —Kaasiku tn 32b, Jõhvi küla, Jõhvi vald, 41541 Ida-Viru maakond, Estonia.
  • —Contact: hello@dubly.me

Legal Basis for Processing (GDPR Art. 6)

  • —Email address — contract performance (Art. 6(1)(b)): necessary to authenticate and manage your account.
  • —Usage data — contract performance (Art. 6(1)(b)): necessary to enforce the free plan limit.
  • —Subtitle text — contract performance (Art. 6(1)(b)): necessary to provide the dubbing service.
  • —Feedback — legitimate interest (Art. 6(1)(f)): improving dubbing quality and replying to feedback you chose to send us.
  • —Support emails — legitimate interest (Art. 6(1)(f)): answering the messages you send us.

Supervisory Authority

  • —You have the right to lodge a complaint with a supervisory authority. In Estonia: Data Protection Inspectorate (Andmekaitse Inspektsioon), www.aki.ee.
  • —If located in another EU/EEA country, you may contact your local supervisory authority.

California Residents (CCPA)

  • —We do not sell personal data. California residents may contact us at hello@dubly.me to exercise any additional rights under CCPA.