dubly.me

Legal

Privacy Policy

dubly.me adalah ekstensi browser (Chrome, Firefox) nang mandubbing video di YouTube, Netflix wan platform lain sacara real-time. Halaman ini manjalasakan data apa nang kami kumpulakan, kenapa, wan bagaimana caranya diurus.

What we collect

  • —Email address — when you create an account or sign in.
  • —Subtitle text from the video you are watching — sent to our server only when you activate dubbing, in order to translate it and generate dubbed audio. For YouTube videos fetched through our server, we cache the video's original subtitle track against the public video ID so that repeat views do not re-fetch it. Translations are cached the same way, against the video ID and target language, so the same video is not translated twice. Neither cache is linked to your account.
  • —Usage event data, linked to your account — for each dubbing session: the platform (for example YouTube, Udemy, Vimeo, Netflix, Coursera, edX, TED or Rumble), a video identifier, your target language, the number of subtitle segments and the number of characters synthesized. Used to enforce plan limits and for basic service analytics.
  • —Language and voice preferences (target language, voice gender, speech provider) — stored on our server against your account, so your settings follow you across sessions.
  • —Approximate country — derived from your IP address via our hosting provider, used for analytics and abuse detection.
  • —A one-way, salted hash of your IP address — used only to detect abuse of the free plan across multiple accounts. We do not store your raw IP address.
  • —A random installation identifier — created in your browser the first time the extension contacts our server and kept in extension storage. We use it to count free minutes per installation as well as per account, so the free plan cannot be reset by signing up with a new email address. It is not linked to your identity, contains no device or hardware information, and is gone when you remove the extension.
  • —Audio from the video you are watching — only when the video has no subtitles at all, and only on paid plans. It is sent for automatic transcription, so that there is something to translate and dub. The audio itself is not stored; the resulting transcript is cached against the public video ID, like a subtitle track, and is not linked to your account.
  • —Kajadian layanan, nang takaét lawan akun pian wan pengenal instalasi — waktu batas paket tacapai, waktu pamintaan dubbing gagal di pihak kami, waktu audio nang sudah didubbing gagal diputar di browser pian, barapa laman kalimat pertama nang sudah didubbing mulai (dicatat hanya sabagai rentang, nangkaya 2–4 datik), waktu layar harga di ekstensi dibuka, bagaimana akun pian dibuat (satalah mancapai batas, lawan maningkatakan sesi tamu, atawa langsung), wan, amun pian milih manjawab, bagaimana pian mandangar tentang dubly.me (dipilih matan daftar nang tatap: pencarian toko, kawan, YouTube atawa media sosial, situs web dubly.me, atawa lainnya). Ngaran browser pian (contohnya Chrome atawa Firefox) dicatat lawan kajadian ngini, lawan catatan pamakaian dubbing wan lawan umpan balik nang pian kirim. Digunakan hagan memahami di mana paket gratis barhenti bagawi hagan urang, saluran apa nang mambawa pamakai hanyar, wan bagaimana maulah dubbing mulai labih hancap wan gagal labih jarang. Kadada pengenal video, teks subtitle atawa alamat IP nang dicatat lawan kajadian ngini.
  • —Feedback you choose to send — if you rate a dub in the extension, we store your rating (thumbs up or thumbs down), your optional comment, the address of the video page, the target language and the platform, linked to your account and installation identifier. When you rate a dub as bad, the original subtitle lines and their translations from that video are sent to an AI provider to find out what went wrong.
  • —Emails you send to our support address — if you write to hello@dubly.me, we store the sender address, the recipients, the subject, the plain text of the message and its date. Attachments are not stored.
  • —Amun Pian ikam mamakai aplikasi dubly.me Android: ID video YouTube nang ikam bagikan ka aplikasi, wan kaadaan pamutaran aplikasi YouTube (baputar atawa baparandah, posisi, kalajuan wan judul video), nang dibaca aplikasi di parangkat ikam malalui akses notifikasi Android. Aplikasi kada mambaca notifikasi ikam. Kaadaan pamutaran tatap di parangkat ikam.
  • —Saat Pian mancabut ekstensi — browser Pian mambuka halaman di dubly.me. Alamatnya mambawa versi ekstensi, bahasa dubbing Pian, tingkat pamakaian kasar (kada su dicuba, su dicuba, atawa su dipakai) wan kira-kira barapa lawas ekstensi dipasang. Manjawab pertanyaan di halaman itu opsional. Kunjungan wan jawaban Pian kada disimpan lawan akun Pian, pengenal instalasi Pian, atawa alamat IP Pian, wan dihapus setelah 180 hari.

How we use it

  • —Your email address is used to sign you in (Supabase Auth), to send service emails about your account and subscription (for example a payment confirmation or a renewal reminder) and, only if you send us feedback, to reply to it. We do not send marketing emails.
  • —Subtitle text is forwarded to a translation provider and to a text-to-speech provider to generate the dubbed audio. Neither stores this text beyond the duration of the request.
  • —Usage event data is stored to apply plan limits and to understand which platforms and languages the service is used on. Minute counts reset every day at 00:00 UTC.
  • —We do not sell, rent, or trade your personal data to any third party, ever.
  • —Feedback is used to find and fix problems with dubbing quality and to reply to you. A reply may be drafted with the help of an AI provider; a person reads and approves every reply before it is sent.
  • —Support emails are used to answer you. An AI provider sorts each email into a category (payment, problem, question or spam) and detects its language, and may help draft a reply; a person reads and approves every reply before it is sent.
  • —Aplikasi Android mamakai kaadaan pamutaran aplikasi YouTube hanya di parangkat ikam, hagan mamulai satiap kalimat nang di-dub di waktu nang pas. Nangkaya ekstensi browser, inya mangirim ID video wan subtitel ka server kami hagan ditarjamahakan wan disuarakan.

Third-party services

  • —Supabase — authentication and database (email, plan, usage events, preferences). Privacy policy: supabase.com/privacy.
  • —Panyadia tarjamahan — di YouTube, plan gratis di versi ekstensi wahini mamakai tarjamahan otomatis YouTube surang di browser pian, jadi teks subtitle kada sampai ka panyadia tarjamahan kami. Versi ekstensi nang lawas, wan pamakaian gratis di situs lain sampai itu dimatiakan, masih mangirimakannya ka panyadia di bawah, kaya itu jua tarjamahan AI di Basic: DeepSeek sacara bawaan, lawan Groq, Google Gemini (API babayar) wan Anthropic Claude dipakai sabagai alternatif atawa cadangan. Kadada data nang disimpan gasan palatihan.
  • —Speech synthesis providers — Microsoft Edge TTS and OpenAI. Text is processed in real time and not stored.
  • —Stripe — payment processing. We never see or store your card details. Privacy policy: stripe.com/privacy.
  • —Speech recognition provider — Groq, used only when a video has no subtitles of its own. Audio is processed in real time, is not stored and is not retained for training.
  • —Brevo — sends our emails (sign-in and confirmation emails, account and subscription emails, replies to your feedback). It receives your email address and the content of the email. Privacy policy: brevo.com/legal/privacypolicy.
  • —AI providers for feedback and support emails — Groq diagnoses the translation behind a dub you rated as bad, and replies to your feedback may be drafted with one of the translation providers listed above. Support emails sent to hello@dubly.me are classified into a category and may have a reply drafted the same way. The same terms apply: no data is retained for training.
  • —Resend — receives emails sent to our support address and passes them to our server. It processes the sender address and the content of the email. Privacy policy: resend.com/legal/privacy-policy.
  • —YouTube (Google) — hagan mambaca subtitel video, aplikasi Android mamuat halaman YouTube video nang ikam bagikan di dalam aplikasi tanpa manampaiakannya atawa mamutar video. YouTube manarima alamat IP wan informasi parangkat ikam, nangkaya satiap kunjungan ka YouTube. Kabijakan privasi: policies.google.com/privacy.

Data retention

  • —Your account data (email, plan status, usage data) is kept for as long as your account exists.
  • —Teks subtitle wan tarjamahannya kada disimpan ka akun pian. Track subtitle asli wan tarjamahannya di-cache ka pengenal video publik. Audio dubbing dihasilakan gasan saban permintaan wan kada disimpan di server kami. Satu-satunya pengecualian adalah video contoh kami: audio dubbing-nya kami siapakan badahulu wan kami simpan di server kami supaya lakas bamula. Kada baisi data pribadi.
  • —Pian kawa mahapus akun pian kapan haja di ekstensi: buka ekstensinya wayah pian sign in wan tekan Delete account. Pian jua kawa email kami di hello@dubly.me.
  • —Service events are deleted after 180 days. Events linked to your account are deleted together with your account.
  • —Feedback is kept for as long as your account exists and is deleted together with your account.
  • —Support emails are deleted one year after the last message in the conversation.
  • —Amun Pian mahapus akun, kami manyimpan hash satu arah matan alamat email Pian — lain alamatnya saurang — gasan dua tujuan. Supaya batas harian paket gratis kada kawa direset lawan mahapus akun wan maulahnya pulang, hash wan pamakaian hari itu disimpan sampai akhir hari berikutnya. Supaya kami kada mangirim pamintaan sakali haja gasan ulasan toko ka Pian gasan kadua kalinya, hash disimpan sampai Pian maminta kami mahapusnya.

Your rights

  • —You have the right to access, correct, or delete your personal data at any time.
  • —To export or delete your data, contact us at the address below.
  • —If you are in the European Economic Area, you have additional rights under the GDPR.

Cookies

  • —We set no tracking or advertising cookies unless you opt in. Choosing "necessary only" in the cookie notice means none are set at all. If you accept analytics, Google Analytics sets cookies and your IP address is anonymized.
  • —Your extension sign-in session is held in the browser's extension storage, not in cookies. The extension does not read or send cookies from the sites you visit.

Contact

  • —Questions or requests: hello@dubly.me
  • —Pambaharuan pauncit: 15 Oktober 2026

Limited use

  • —Data collected by dubly.me is used solely to provide and improve the dubbing service. We do not use your data for advertising, interest-based profiling, or any purpose unrelated to the extension's core function.

Data security

  • —All data transmitted to our servers is sent over encrypted HTTPS connections.
  • —Data akun nang disimpan di database kami (Supabase) dilindungi lawan ukuran kaamanan standar industri. Bai audio video nang pian tonton maupun audio dubbing nang kami hasilakan kada disimpan di server kami. Track subtitle wan tarjamahannya di-cache ka pengenal video publik, tanpa kaitan ka akun pian. Satu-satunya pengecualian adalah audio dubbing video contoh kami.

Chrome permissions

  • —storage — keeps your sign-in session and your interface preferences in the browser.
  • —scripting — detects the active video and injects the dubbing interface. We read only subtitle data from the page, not your browsing history or personal content.
  • —identity — used only for the optional "Continue with Google" sign-in flow.
  • —Host permissions — required to run the extension on the video sites where you activate dubbing. The extension only acts on a page once it finds a video element and you start a dub.

Children's privacy

  • —dubly.me is not directed at children under the age of 13. We do not knowingly collect personal data from children.

Policy updates

  • —If we make material changes to this policy, we will update the date at the bottom of this page.
  • —Continued use of the extension after changes are posted constitutes acceptance of the updated policy.

Data Controller

  • —Sisum OÜ, registry code 16335961.
  • —Kaasiku tn 32b, Jõhvi küla, Jõhvi vald, 41541 Ida-Viru maakond, Estonia.
  • —Contact: hello@dubly.me

Legal Basis for Processing (GDPR Art. 6)

  • —Email address — contract performance (Art. 6(1)(b)): necessary to authenticate and manage your account.
  • —Usage data — contract performance (Art. 6(1)(b)): necessary to enforce the free plan limit.
  • —Subtitle text — contract performance (Art. 6(1)(b)): necessary to provide the dubbing service.
  • —Feedback — legitimate interest (Art. 6(1)(f)): improving dubbing quality and replying to feedback you chose to send us.
  • —Support emails — legitimate interest (Art. 6(1)(f)): answering the messages you send us.

Supervisory Authority

  • —You have the right to lodge a complaint with a supervisory authority. In Estonia: Data Protection Inspectorate (Andmekaitse Inspektsioon), www.aki.ee.
  • —If located in another EU/EEA country, you may contact your local supervisory authority.

California Residents (CCPA)

  • —We do not sell personal data. California residents may contact us at hello@dubly.me to exercise any additional rights under CCPA.