dubly.me

Legal

Privacy Policy

dubly.me iku ekstensi browser (Chrome, Firefox) sing ndubbing video ing YouTube, Netflix lan platform liyane ing wektu nyata. Kaca iki nerangake data apa sing kita kumpulake, kenapa, lan kepiye ditangani.

What we collect

  • —Email address — when you create an account or sign in.
  • —Subtitle text from the video you are watching — sent to our server only when you activate dubbing, in order to translate it and generate dubbed audio. For YouTube videos fetched through our server, we cache the video's original subtitle track against the public video ID so that repeat views do not re-fetch it. Translations are cached the same way, against the video ID and target language, so the same video is not translated twice. Neither cache is linked to your account.
  • —Usage event data, linked to your account — for each dubbing session: the platform (for example YouTube, Udemy, Vimeo, Netflix, Coursera, edX, TED or Rumble), a video identifier, your target language, the number of subtitle segments and the number of characters synthesized. Used to enforce plan limits and for basic service analytics.
  • —Language and voice preferences (target language, voice gender, speech provider) — stored on our server against your account, so your settings follow you across sessions.
  • —Approximate country — derived from your IP address via our hosting provider, used for analytics and abuse detection.
  • —A one-way, salted hash of your IP address — used only to detect abuse of the free plan across multiple accounts. We do not store your raw IP address.
  • —A random installation identifier — created in your browser the first time the extension contacts our server and kept in extension storage. We use it to count free minutes per installation as well as per account, so the free plan cannot be reset by signing up with a new email address. It is not linked to your identity, contains no device or hardware information, and is gone when you remove the extension.
  • —Audio from the video you are watching — only when the video has no subtitles at all, and only on paid plans. It is sent for automatic transcription, so that there is something to translate and dub. The audio itself is not stored; the resulting transcript is cached against the public video ID, like a subtitle track, and is not linked to your account.
  • —Acara layanan, disambungake karo akun lan pengenal instalasi sampeyan — nalika watesan rencana wis tekan, nalika panjalukan dubbing gagal ing sisih kita, nalika audio dubbing gagal diputer ing browser sampeyan, suwene ukara dubbing pisanan wiwit (dicathet mung minangka rentang, kayata 2–4 detik), nalika layar rega ing ekstensi dibukak, kepiye akun sampeyan digawe (sawise tekan watesan, kanthi nganyarke sesi tamu, utawa langsung), lan, yen sampeyan milih mangsuli, kepiye sampeyan krungu babagan dubly.me (dipilih saka dhaptar tetep: panelusuran toko, kanca, YouTube utawa media sosial, situs web dubly.me, utawa liyane). Jeneng browser sampeyan (contone Chrome utawa Firefox) dicathet karo acara kasebut, karo cathetan panggunaan dubbing lan karo umpan balik sing sampeyan kirim. Digunakake kanggo ngerti ing ngendi rencana gratis mandheg bisa digunakake kanggo wong, saluran endi sing nggawa pangguna anyar, lan kepiye carane nggawe dubbing wiwit luwih cepet lan gagal luwih jarang. Ora ana pengenal video, teks subtitle utawa alamat IP sing dicathet karo acara kasebut.
  • —Feedback you choose to send — if you rate a dub in the extension, we store your rating (thumbs up or thumbs down), your optional comment, the address of the video page, the target language and the platform, linked to your account and installation identifier. When you rate a dub as bad, the original subtitle lines and their translations from that video are sent to an AI provider to find out what went wrong.
  • —Emails you send to our support address — if you write to hello@dubly.me, we store the sender address, the recipients, the subject, the plain text of the message and its date. Attachments are not stored.
  • —Yen sampeyan nggunakake aplikasi Android dubly.me: ID video YouTube sing sampeyan barengake menyang aplikasi, lan kahanan puter maneh aplikasi YouTube (lagi muter utawa mandheg, posisi, kacepetan lan judhul video), sing diwaca aplikasi ing piranti sampeyan liwat akses notifikasi Android. Aplikasi ora maca notifikasi sampeyan. Kahanan puter maneh tetep ana ing piranti sampeyan.
  • —Nalika sampeyan mbusak ekstensi — browser sampeyan mbukak kaca ing dubly.me. Alamate nggawa versi ekstensi, basa dubbing sampeyan, tingkat panggunaan sing kira-kira (durung dicoba, wis dicoba, utawa wis digunakake) lan kira-kira suwene ekstensi dipasang. Njawahi pitakonan ing kaca kasebut ora wajib. Kunjungan lan wangsulan sampeyan ora disimpen karo akun, pengenal instalasi, utawa alamat IP sampeyan, lan bakal dibusak sawise 180 dina.

How we use it

  • —Your email address is used to sign you in (Supabase Auth), to send service emails about your account and subscription (for example a payment confirmation or a renewal reminder) and, only if you send us feedback, to reply to it. We do not send marketing emails.
  • —Subtitle text is forwarded to a translation provider and to a text-to-speech provider to generate the dubbed audio. Neither stores this text beyond the duration of the request.
  • —Usage event data is stored to apply plan limits and to understand which platforms and languages the service is used on. Minute counts reset every day at 00:00 UTC.
  • —We do not sell, rent, or trade your personal data to any third party, ever.
  • —Feedback is used to find and fix problems with dubbing quality and to reply to you. A reply may be drafted with the help of an AI provider; a person reads and approves every reply before it is sent.
  • —Support emails are used to answer you. An AI provider sorts each email into a category (payment, problem, question or spam) and detects its language, and may help draft a reply; a person reads and approves every reply before it is sent.
  • —Aplikasi Android nggunakake kahanan puter maneh aplikasi YouTube mung ing piranti sampeyan, kanggo miwiti saben ukara sing didubbing ing wektu sing tepat. Kaya ekstensi browser, aplikasi ngirim ID video lan subtitle menyang server kita kanggo nerjemahake lan nyuwaraake.

Third-party services

  • —Supabase — authentication and database (email, plan, usage events, preferences). Privacy policy: supabase.com/privacy.
  • —Panyedhiya terjemahan — ing YouTube, plan gratis ing versi ekstensi saiki nggunakake terjemahan otomatis bawaan YouTube ing browsermu, dadi teks subtitle ora tekan panyedhiya terjemahan kita. Versi ekstensi sing luwih lawas, uga panggunaan gratis ing situs liya nganti kuwi dipateni, isih ngirim menyang panyedhiya ing ngisor iki, semono uga terjemahan AI ing Basic: DeepSeek minangka standar, karo Groq, Google Gemini (API mbayar) lan Anthropic Claude digunakake minangka alternatif utawa cadangan. Ora ana data sing disimpen kanggo latihan.
  • —Speech synthesis providers — Microsoft Edge TTS and OpenAI. Text is processed in real time and not stored.
  • —Stripe — payment processing. We never see or store your card details. Privacy policy: stripe.com/privacy.
  • —Speech recognition provider — Groq, used only when a video has no subtitles of its own. Audio is processed in real time, is not stored and is not retained for training.
  • —Brevo — sends our emails (sign-in and confirmation emails, account and subscription emails, replies to your feedback). It receives your email address and the content of the email. Privacy policy: brevo.com/legal/privacypolicy.
  • —AI providers for feedback and support emails — Groq diagnoses the translation behind a dub you rated as bad, and replies to your feedback may be drafted with one of the translation providers listed above. Support emails sent to hello@dubly.me are classified into a category and may have a reply drafted the same way. The same terms apply: no data is retained for training.
  • —Resend — receives emails sent to our support address and passes them to our server. It processes the sender address and the content of the email. Privacy policy: resend.com/legal/privacy-policy.
  • —YouTube (Google) — kanggo maca subtitle video, aplikasi Android mbukak kaca YouTube video sing sampeyan barengake ing njero aplikasi tanpa nuduhake utawa muter video kasebut. YouTube nampa alamat IP lan informasi piranti sampeyan, kaya nalika ngunjungi YouTube. Kebijakan privasi: policies.google.com/privacy.

Data retention

  • —Your account data (email, plan status, usage data) is kept for as long as your account exists.
  • —Teks subtitle lan terjemahan ora disimpen ing akunmu. Trek subtitle asli lan terjemahane di-cache miturut pengenal video umum. Audio dubbing digawe kanggo saben panjaluk lan ora disimpen ing server kita. Siji-sijine pangecualian yaiku video conto kita: swara dubbing-e disiapake luwih dhisik lan disimpen ing server kita supaya cepet diwiwiti. Ora ana data pribadi ing kono.
  • —Kowe bisa mbusak akunmu kapan wae ing ekstensi: bukak nalika mlebu lan pencet Busak akun. Kowe uga bisa ngirim email menyang hello@dubly.me.
  • —Service events are deleted after 180 days. Events linked to your account are deleted together with your account.
  • —Feedback is kept for as long as your account exists and is deleted together with your account.
  • —Support emails are deleted one year after the last message in the conversation.
  • —Nalika sampeyan mbusak akun, kita nyimpen hash siji-arah saka alamat email sampeyan — dudu alamate dhewe — kanggo rong tujuan. Supaya watesan saben dina ing paket gratis ora bisa direset kanthi mbusak akun lan nggawe maneh, hash lan panggunaan dina iku disimpen nganti pungkasan dina sabanjure. Supaya kita ora ngirim panjalukan sepisan kanggo review toko kaping pindho, hash kasebut disimpen nganti sampeyan njaluk supaya dibusak.

Your rights

  • —You have the right to access, correct, or delete your personal data at any time.
  • —To export or delete your data, contact us at the address below.
  • —If you are in the European Economic Area, you have additional rights under the GDPR.

Cookies

  • —We set no tracking or advertising cookies unless you opt in. Choosing "necessary only" in the cookie notice means none are set at all. If you accept analytics, Google Analytics sets cookies and your IP address is anonymized.
  • —Your extension sign-in session is held in the browser's extension storage, not in cookies. The extension does not read or send cookies from the sites you visit.

Contact

  • —Questions or requests: hello@dubly.me
  • —Pungkasan dianyari: 15 Oktober 2026

Limited use

  • —Data collected by dubly.me is used solely to provide and improve the dubbing service. We do not use your data for advertising, interest-based profiling, or any purpose unrelated to the extension's core function.

Data security

  • —All data transmitted to our servers is sent over encrypted HTTPS connections.
  • —Data akun sing disimpen ing database kita (Supabase) dilindhungi nganggo langkah keamanan standar industri. Ora ana audio video sing koktonton utawa audio dubbing sing kita gawe sing disimpen ing server kita. Trek subtitle lan terjemahane di-cache miturut pengenal video umum, tanpa link menyang akunmu. Siji-sijine pangecualian yaiku swara dubbing video conto kita.

Chrome permissions

  • —storage — keeps your sign-in session and your interface preferences in the browser.
  • —scripting — detects the active video and injects the dubbing interface. We read only subtitle data from the page, not your browsing history or personal content.
  • —identity — used only for the optional "Continue with Google" sign-in flow.
  • —Host permissions — required to run the extension on the video sites where you activate dubbing. The extension only acts on a page once it finds a video element and you start a dub.

Children's privacy

  • —dubly.me is not directed at children under the age of 13. We do not knowingly collect personal data from children.

Policy updates

  • —If we make material changes to this policy, we will update the date at the bottom of this page.
  • —Continued use of the extension after changes are posted constitutes acceptance of the updated policy.

Data Controller

  • —Sisum OÜ, registry code 16335961.
  • —Kaasiku tn 32b, Jõhvi küla, Jõhvi vald, 41541 Ida-Viru maakond, Estonia.
  • —Contact: hello@dubly.me

Legal Basis for Processing (GDPR Art. 6)

  • —Email address — contract performance (Art. 6(1)(b)): necessary to authenticate and manage your account.
  • —Usage data — contract performance (Art. 6(1)(b)): necessary to enforce the free plan limit.
  • —Subtitle text — contract performance (Art. 6(1)(b)): necessary to provide the dubbing service.
  • —Feedback — legitimate interest (Art. 6(1)(f)): improving dubbing quality and replying to feedback you chose to send us.
  • —Support emails — legitimate interest (Art. 6(1)(f)): answering the messages you send us.

Supervisory Authority

  • —You have the right to lodge a complaint with a supervisory authority. In Estonia: Data Protection Inspectorate (Andmekaitse Inspektsioon), www.aki.ee.
  • —If located in another EU/EEA country, you may contact your local supervisory authority.

California Residents (CCPA)

  • —We do not sell personal data. California residents may contact us at hello@dubly.me to exercise any additional rights under CCPA.