dubly.me

Legal

Privacy Policy

dubly.me kele extension ya navigateur (Chrome, Firefox) yina ke balulaka ba videos na YouTube, Netflix mpe ba plateformes ya nkaka na ntangu ya mbala mosi. Page yai ke tendula nki ba données beto ke kusaka, sambu na nki, mpe mutindu yo ke salama.

What we collect

  • —Email address — when you create an account or sign in.
  • —Subtitle text from the video you are watching — sent to our server only when you activate dubbing, in order to translate it and generate dubbed audio. For YouTube videos fetched through our server, we cache the video's original subtitle track against the public video ID so that repeat views do not re-fetch it. Translations are cached the same way, against the video ID and target language, so the same video is not translated twice. Neither cache is linked to your account.
  • —Usage event data, linked to your account — for each dubbing session: the platform (for example YouTube, Udemy, Vimeo, Netflix, Coursera, edX, TED or Rumble), a video identifier, your target language, the number of subtitle segments and the number of characters synthesized. Used to enforce plan limits and for basic service analytics.
  • —Language and voice preferences (target language, voice gender, speech provider) — stored on our server against your account, so your settings follow you across sessions.
  • —Approximate country — derived from your IP address via our hosting provider, used for analytics and abuse detection.
  • —A one-way, salted hash of your IP address — used only to detect abuse of the free plan across multiple accounts. We do not store your raw IP address.
  • —A random installation identifier — created in your browser the first time the extension contacts our server and kept in extension storage. We use it to count free minutes per installation as well as per account, so the free plan cannot be reset by signing up with a new email address. It is not linked to your identity, contains no device or hardware information, and is gone when you remove the extension.
  • —Audio from the video you are watching — only when the video has no subtitles at all, and only on paid plans. It is sent for automatic transcription, so that there is something to translate and dub. The audio itself is not stored; the resulting transcript is cached against the public video ID, like a subtitle track, and is not linked to your account.
  • —Mambu ya kisalu, mekangamana na konti na nge ti kidimbu ya kutula — ntangu nsiku ya plani mekumana, ntangu lomba ya kubalula mekonda na ndambu na beto, ntangu ndinga ya kubalula mekonda na kubwa na browser na nge, ntangu ya ntete ya fraze ya kubalula yantikaka (kubikulwa kaka bonso kitini, bonso 2–4 secondes), ntangu ekrani ya ntalu na extension mekanguka, mutindu konti na nge salaka (na nima ya kukuma na nsiku, na kukatula session ya munzenza, to mbala mosi), mpe, kana nge zola kuvutula, mutindu nge waka mambu ya dubly.me (kupona na liste ya kukangama: kusosa na magazini, nduku, YouTube to social media, site ya dubly.me, to ya nkaka). Nkumbu ya browser na nge (bonso Chrome to Firefox) kebikulwa ti mambu yai, ti bakarte ya kusadila kubalula mpe ti mvutu na nge kutinda. Kesadilwa na kuzaba kisika plani ya mpamba kekatukira bantu, banseke yina kekusa bantu ya mpa, mpe mutindu ya kusala nde kubalula yantika nswalu mpe kukonda mbala mingi. Ata kidimbu ya video, ntangu ya nsoniki ya nsi, to adrese ya IP kebikulwa ti mambu yai.
  • —Feedback you choose to send — if you rate a dub in the extension, we store your rating (thumbs up or thumbs down), your optional comment, the address of the video page, the target language and the platform, linked to your account and installation identifier. When you rate a dub as bad, the original subtitle lines and their translations from that video are sent to an AI provider to find out what went wrong.
  • —Emails you send to our support address — if you write to hello@dubly.me, we store the sender address, the recipients, the subject, the plain text of the message and its date. Attachments are not stored.
  • —Soki ke sadila app ya dubly.me na Android: ID ya video ya YouTube yina ke kabula na app, mpi mutindu app ya YouTube ke tulaka (ke bula to me yimba, kisika, ntalu ya nswalu mpi ntu-diambu ya video), yina app ke tangaka na apareye na nge na nzila ya nzila ya notification ya Android. App ke tangaka ve ba notification na nge. Mutindu ya kubula ke bikala na apareye na nge.
  • —Extension ekstensiýany aýyrsaňyz — brauzeriňiz dubly.me saýtynda bir sahypa açýar. Onuň adresinde ekstensiýanyň wersiýasy, siziň dublýaž diliňiz, takmynan ulanyş derejesi (synanyşylmadyk, synanyşylan ýa-da ulanylan) we ekstensiýanyň takmynan näçe wagt gurnalanlygy bar. Şol sahypadaky soraga jogap bermek hökmany däl. Bu sapar we siziň jogabyňyz siziň hasabyňyz, gurnama identifikatoryňyz ýa-da IP adresiňiz bilen bilelikde saklanmaýar we 180 günden soň pozulýar.

How we use it

  • —Your email address is used to sign you in (Supabase Auth), to send service emails about your account and subscription (for example a payment confirmation or a renewal reminder) and, only if you send us feedback, to reply to it. We do not send marketing emails.
  • —Subtitle text is forwarded to a translation provider and to a text-to-speech provider to generate the dubbed audio. Neither stores this text beyond the duration of the request.
  • —Usage event data is stored to apply plan limits and to understand which platforms and languages the service is used on. Minute counts reset every day at 00:00 UTC.
  • —We do not sell, rent, or trade your personal data to any third party, ever.
  • —Feedback is used to find and fix problems with dubbing quality and to reply to you. A reply may be drafted with the help of an AI provider; a person reads and approves every reply before it is sent.
  • —Support emails are used to answer you. An AI provider sorts each email into a category (payment, problem, question or spam) and detects its language, and may help draft a reply; a person reads and approves every reply before it is sent.
  • —App ya Android ke sadilaka mutindu ya kubula ya app ya YouTube kaka na apareye na nge, sambu na kuyantika konso fraze ya kubaluka na ntangu ya mbote. Mutindu bo ke salaka na extension ya navigateur, yo ke tindaka ID ya video mpi ba sous-titre na serveur na beto sambu na kubalula mpi kubikula yo na ndinga.

Third-party services

  • —Supabase — authentication and database (email, plan, usage events, preferences). Privacy policy: supabase.com/privacy.
  • —Ba fournisseurs ya mbalula — na YouTube, plan ya ofele na extension ya ntangu yai ke sadilaka mbalula ya otomatiki ya YouTube yo mosi na navigateur na nge, yo yina mukanda ya sous-titre ke kumaka ve na ba fournisseurs na beto ya mbalula. Ba version ya ntama ya extension, mpe kusadila ya ofele na ba site ya nkaka tii kuna yo ta kangama, ke tindaka yo kaka na ba fournisseurs yina kele awa na nsi, mutindu mpi mbalula ya AI na Basic: DeepSeek na mutindu ya ntete, mpe Groq, Google Gemini (API ya kufuta) mpe Anthropic Claude ke sadilamaka bonso ba options ya nkaka to ba secours. Ba données ke bikamaka ve sambu na formation.
  • —Speech synthesis providers — Microsoft Edge TTS and OpenAI. Text is processed in real time and not stored.
  • —Stripe — payment processing. We never see or store your card details. Privacy policy: stripe.com/privacy.
  • —Speech recognition provider — Groq, used only when a video has no subtitles of its own. Audio is processed in real time, is not stored and is not retained for training.
  • —Brevo — sends our emails (sign-in and confirmation emails, account and subscription emails, replies to your feedback). It receives your email address and the content of the email. Privacy policy: brevo.com/legal/privacypolicy.
  • —AI providers for feedback and support emails — Groq diagnoses the translation behind a dub you rated as bad, and replies to your feedback may be drafted with one of the translation providers listed above. Support emails sent to hello@dubly.me are classified into a category and may have a reply drafted the same way. The same terms apply: no data is retained for training.
  • —Resend — receives emails sent to our support address and passes them to our server. It processes the sender address and the content of the email. Privacy policy: resend.com/legal/privacy-policy.
  • —YouTube (Google) — sambu na kutanga ba sous-titre ya video, app ya Android ke kotisaka nzila ya YouTube ya video yina ke kabula na kati ya app kukonda kumonisa yo to kubula video. YouTube ke bakaka adrese na nge ya IP mpi bansangu ya apareye, mutindu yo ke salaka na konso viziti na YouTube. Politiki ya kibisila: policies.google.com/privacy.

Data retention

  • —Your account data (email, plan status, usage data) is kept for as long as your account exists.
  • —Mukanda ya sous-titre mpe ba traductions ke bikamaka ve na konti na nge. Ba pistes ya sous-titre ya kuyantika mpe ba traductions na yo ke bikamaka na identifiant ya video ya bantu yonso. Ndinga ya kubalula ke salama sambu na konso demande mpe ke bikamaka ve na ba serveurs na beto. Kaka kima mosi ya kukatuka na mibeko yai kele video na beto ya mbandu: beto ke kubikaka ndinga na yo ya kubalula na ntwala mpe ke bumbaka yo na ba serveurs na beto sambu yo yantika nswalu. Yo kele ve na ba données ya muntu.
  • —Nge lenda katula konti na nge na konso ntangu na kati ya extension: kangula yo ntangu nge me kota mpe finika Katula konti. Nge lenda mpe email beto na hello@dubly.me.
  • —Service events are deleted after 180 days. Events linked to your account are deleted together with your account.
  • —Feedback is kept for as long as your account exists and is deleted together with your account.
  • —Support emails are deleted one year after the last message in the conversation.
  • —Ntangu yokukatula konti na nge, beto ke bikaka hash ya nzila mosi ya adrese na nge ya email — kansi ve adrese yina mosi — sambu na bikuma zole. Sambu ndilu ya konso mwaka ya plan ya mpamba lenda vutukila ve na kukatula konti mpi kusala diaka, hash mpi kisalu ya kilumbu yina ke bikama tii na nsuka ya kilumbu yina ke landa. Sambu beto tinda diaka ve nsangu na beto ya mbala mosi ya kulomba ndongisila ya zandu, hash ke bikama tii kuna nge ke lomba beto na kukatula yo.

Your rights

  • —You have the right to access, correct, or delete your personal data at any time.
  • —To export or delete your data, contact us at the address below.
  • —If you are in the European Economic Area, you have additional rights under the GDPR.

Cookies

  • —We set no tracking or advertising cookies unless you opt in. Choosing "necessary only" in the cookie notice means none are set at all. If you accept analytics, Google Analytics sets cookies and your IP address is anonymized.
  • —Your extension sign-in session is held in the browser's extension storage, not in cookies. The extension does not read or send cookies from the sites you visit.

Contact

  • —Questions or requests: hello@dubly.me
  • —Mbala ya nsuka ya kuyidika: October 15, 2026

Limited use

  • —Data collected by dubly.me is used solely to provide and improve the dubbing service. We do not use your data for advertising, interest-based profiling, or any purpose unrelated to the extension's core function.

Data security

  • —All data transmitted to our servers is sent over encrypted HTTPS connections.
  • —Ba données ya konti yina ke bikamaka na database na beto (Supabase) ke tanamaka na ba mesures ya sekirite ya niveau ya industrie. Ata ndinga ya video yina nge ke tala ata ndinga ya kubalula yina beto ke salaka ke bikamaka ve na ba serveurs na beto. Ba pistes ya sous-titre mpe ba traductions na yo ke bikamaka na ba identifiants ya video ya bantu yonso, kukonda lien na konti na nge. Kaka kima mosi ya kukatuka na mibeko yai kele ndinga ya kubalula ya video na beto ya mbandu.

Chrome permissions

  • —storage — keeps your sign-in session and your interface preferences in the browser.
  • —scripting — detects the active video and injects the dubbing interface. We read only subtitle data from the page, not your browsing history or personal content.
  • —identity — used only for the optional "Continue with Google" sign-in flow.
  • —Host permissions — required to run the extension on the video sites where you activate dubbing. The extension only acts on a page once it finds a video element and you start a dub.

Children's privacy

  • —dubly.me is not directed at children under the age of 13. We do not knowingly collect personal data from children.

Policy updates

  • —If we make material changes to this policy, we will update the date at the bottom of this page.
  • —Continued use of the extension after changes are posted constitutes acceptance of the updated policy.

Data Controller

  • —Sisum OÜ, registry code 16335961.
  • —Kaasiku tn 32b, Jõhvi küla, Jõhvi vald, 41541 Ida-Viru maakond, Estonia.
  • —Contact: hello@dubly.me

Legal Basis for Processing (GDPR Art. 6)

  • —Email address — contract performance (Art. 6(1)(b)): necessary to authenticate and manage your account.
  • —Usage data — contract performance (Art. 6(1)(b)): necessary to enforce the free plan limit.
  • —Subtitle text — contract performance (Art. 6(1)(b)): necessary to provide the dubbing service.
  • —Feedback — legitimate interest (Art. 6(1)(f)): improving dubbing quality and replying to feedback you chose to send us.
  • —Support emails — legitimate interest (Art. 6(1)(f)): answering the messages you send us.

Supervisory Authority

  • —You have the right to lodge a complaint with a supervisory authority. In Estonia: Data Protection Inspectorate (Andmekaitse Inspektsioon), www.aki.ee.
  • —If located in another EU/EEA country, you may contact your local supervisory authority.

California Residents (CCPA)

  • —We do not sell personal data. California residents may contact us at hello@dubly.me to exercise any additional rights under CCPA.