dubly.me

Legal

Privacy Policy

dubly.me adolah ekstensi peramban (Chrome, Firefox) nan mandubbing video di YouTube, Netflix jo platform lain sacaro real-time. Halaman ko manjalehan data apo nan kami kumpuaan, mangapo, jo caro pananganannyo.

What we collect

  • —Email address — when you create an account or sign in.
  • —Subtitle text from the video you are watching — sent to our server only when you activate dubbing, in order to translate it and generate dubbed audio. For YouTube videos fetched through our server, we cache the video's original subtitle track against the public video ID so that repeat views do not re-fetch it. Translations are cached the same way, against the video ID and target language, so the same video is not translated twice. Neither cache is linked to your account.
  • —Usage event data, linked to your account — for each dubbing session: the platform (for example YouTube, Udemy, Vimeo, Netflix, Coursera, edX, TED or Rumble), a video identifier, your target language, the number of subtitle segments and the number of characters synthesized. Used to enforce plan limits and for basic service analytics.
  • —Language and voice preferences (target language, voice gender, speech provider) — stored on our server against your account, so your settings follow you across sessions.
  • —Approximate country — derived from your IP address via our hosting provider, used for analytics and abuse detection.
  • —A one-way, salted hash of your IP address — used only to detect abuse of the free plan across multiple accounts. We do not store your raw IP address.
  • —A random installation identifier — created in your browser the first time the extension contacts our server and kept in extension storage. We use it to count free minutes per installation as well as per account, so the free plan cannot be reset by signing up with a new email address. It is not linked to your identity, contains no device or hardware information, and is gone when you remove the extension.
  • —Audio from the video you are watching — only when the video has no subtitles at all, and only on paid plans. It is sent for automatic transcription, so that there is something to translate and dub. The audio itself is not stored; the resulting transcript is cached against the public video ID, like a subtitle track, and is not linked to your account.
  • —Kajadian layanan, takaik jo akun jo identifier instalasi Sanak — katiko bateh paket tacapai, katiko pamintaan dubbing gagal di sisi kami, katiko audio nan didubbing gagal diputa di browser Sanak, bara lamo kalimat partamo nan didubbing mulai (dicatat hanyo sabagai rentang, sarupo 2–4 datiak), katiko layar harago di ekstensi dibukak, baa akun Sanak dibuek (sasudah mancapai bateh, jo maningkekkan sesi tamu, atau langsuang), jo, jiko Sanak mamilih untuak manjawab, baa Sanak mandanga tantang dubly.me (dipilih dari daftar tatap: pancarian toko, kawan, YouTube atau media sosial, situs web dubly.me, atau lainnyo). Nama browser Sanak (contohnyo Chrome atau Firefox) dicatat jo kajadian iko, jo catatan pangguno dubbing jo umpan balik nan Sanak kirim. Digunoan untuak mamahami di ma paket gratis baranti baguno untuak urang, saluran ma nan mambaok pangguno baru, jo baa caro mambuek dubbing mulai labiah capek jo jarang gagal. Indak ado identifier video, teks subtitle atau alamat IP nan dicatat jo kajadian iko.
  • —Feedback you choose to send — if you rate a dub in the extension, we store your rating (thumbs up or thumbs down), your optional comment, the address of the video page, the target language and the platform, linked to your account and installation identifier. When you rate a dub as bad, the original subtitle lines and their translations from that video are sent to an AI provider to find out what went wrong.
  • —Emails you send to our support address — if you write to hello@dubly.me, we store the sender address, the recipients, the subject, the plain text of the message and its date. Attachments are not stored.
  • —As joe de Android-app fan dubly.me brûkt: it ID fan 'e YouTube-fideo dy't jo nei de app diele, en de ôfspylstatus fan 'e YouTube-app (ôfspylje of pauzeare, posysje, snelheid en fideo-titel), dy't de app op jo apparaat lêst fia Android's notifikaasje tagong. De app lêst jo notifikaasjes net. De ôfspylstatus bliuwt op jo apparaat.
  • —Nalika sampeyan mbusak ekstensi — browser sampeyan mbukak kaca ing dubly.me. Alamate nggawa versi ekstensi, basa dubbing sampeyan, tingkat panggunaan kasar (durung dicoba, wis dicoba utawa digunakake) lan kira-kira suwene ekstensi dipasang. Njawab pitakonan ing kaca kasebut opsional. Kunjungan lan wangsulan sampeyan ora disimpen karo akun sampeyan, pengenal instalasi utawa alamat IP sampeyan, lan bakal dibusak sawise 180 dina.

How we use it

  • —Your email address is used to sign you in (Supabase Auth), to send service emails about your account and subscription (for example a payment confirmation or a renewal reminder) and, only if you send us feedback, to reply to it. We do not send marketing emails.
  • —Subtitle text is forwarded to a translation provider and to a text-to-speech provider to generate the dubbed audio. Neither stores this text beyond the duration of the request.
  • —Usage event data is stored to apply plan limits and to understand which platforms and languages the service is used on. Minute counts reset every day at 00:00 UTC.
  • —We do not sell, rent, or trade your personal data to any third party, ever.
  • —Feedback is used to find and fix problems with dubbing quality and to reply to you. A reply may be drafted with the help of an AI provider; a person reads and approves every reply before it is sent.
  • —Support emails are used to answer you. An AI provider sorts each email into a category (payment, problem, question or spam) and detects its language, and may help draft a reply; a person reads and approves every reply before it is sent.
  • —De Android-app brûkt de ôfspylstatus fan 'e YouTube-app allinnich op jo apparaat, om elke neisynde sin op it juste momint te starten. Lykas de browser-útwreiding stjoert it it fideo-ID en de ûndertitels nei ús server om se te oersetten en yn te sprekken.

Third-party services

  • —Supabase — authentication and database (email, plan, usage events, preferences). Privacy policy: supabase.com/privacy.
  • —Panyadio tajamahan — di YouTube, plan Gratih di versi ekstensi kini mamakai tajamahan otomatis YouTube surang di peramban Sanak, jadi teks subtitle indak sampai ka panyadio tajamahan kami. Versi ekstensi nan labiah lamo, sarato pamakaian gratih di situs lain sampai itu dimatian, masih mangiriminyo ka panyadio di bawah ko, baitu pulo tajamahan AI di Basic: DeepSeek sacaro bawaan, jo Groq, Google Gemini (API babayia) jo Anthropic Claude dipakai sabagai alternatif atau cadangan. Indak ado data nan disimpan untuak palatihan.
  • —Speech synthesis providers — Microsoft Edge TTS and OpenAI. Text is processed in real time and not stored.
  • —Stripe — payment processing. We never see or store your card details. Privacy policy: stripe.com/privacy.
  • —Speech recognition provider — Groq, used only when a video has no subtitles of its own. Audio is processed in real time, is not stored and is not retained for training.
  • —Brevo — sends our emails (sign-in and confirmation emails, account and subscription emails, replies to your feedback). It receives your email address and the content of the email. Privacy policy: brevo.com/legal/privacypolicy.
  • —AI providers for feedback and support emails — Groq diagnoses the translation behind a dub you rated as bad, and replies to your feedback may be drafted with one of the translation providers listed above. Support emails sent to hello@dubly.me are classified into a category and may have a reply drafted the same way. The same terms apply: no data is retained for training.
  • —Resend — receives emails sent to our support address and passes them to our server. It processes the sender address and the content of the email. Privacy policy: resend.com/legal/privacy-policy.
  • —YouTube (Google) — om de ûndertitels fan in fideo te lêzen, laden de Android-app de YouTube-side fan 'e fideo dy't jo dield hawwe yn 'e app sûnder dy te toanen of de fideo ôf te spyljen. YouTube ûntfangt jo IP-adres en apparaatynformaasje, lykas by elk besyk oan YouTube. Privacybelied: policies.google.com/privacy.

Data retention

  • —Your account data (email, plan status, usage data) is kept for as long as your account exists.
  • —Teks subtitle jo tajamahan indak disimpan dalam akun Sanak. Trek subtitle asli jo tajamahannyo di-cache dalam identitas video publik. Audio dub dibuek untuak satiok pamintaan jo indak disimpan di server kami. Surang-surangnyo pangecualian adolah video contoh kami: audio dub-nyo kami siapan labiah dulu jo kami simpan di server kami supayo capek dimulai. Indak ado data pribadi di dalamnyo.
  • —Sanak bisa mahapuih akun Sanak kapan sajo di ekstensi: buka ekstensi katiko alah masuak jo takan Delete account. Sanak juo bisa mangirim email ka kami di hello@dubly.me.
  • —Service events are deleted after 180 days. Events linked to your account are deleted together with your account.
  • —Feedback is kept for as long as your account exists and is deleted together with your account.
  • —Support emails are deleted one year after the last message in the conversation.
  • —Kok kau hapuih akun kau, kami manyimpan sabuah hash satu arah dari alamat email kau — bukan alamat itu surang — untuak duo tujuan. Supayo bateh harian paket gratis indak dapek direset jo caro mahapuih akun dan mambueknyo baliak, hash dan panggunoan hari itu disimpan sampai akhia hari barikuiknyo. Supayo kami indak mangirim pamintaan sakali kami untuak ulasan toko kaduo kali, hash disimpan sampai kau mamintak kami mahapuihnyo.

Your rights

  • —You have the right to access, correct, or delete your personal data at any time.
  • —To export or delete your data, contact us at the address below.
  • —If you are in the European Economic Area, you have additional rights under the GDPR.

Cookies

  • —We set no tracking or advertising cookies unless you opt in. Choosing "necessary only" in the cookie notice means none are set at all. If you accept analytics, Google Analytics sets cookies and your IP address is anonymized.
  • —Your extension sign-in session is held in the browser's extension storage, not in cookies. The extension does not read or send cookies from the sites you visit.

Contact

  • —Questions or requests: hello@dubly.me
  • —Tarakhia dipabarui: 15 Oktober 2026

Limited use

  • —Data collected by dubly.me is used solely to provide and improve the dubbing service. We do not use your data for advertising, interest-based profiling, or any purpose unrelated to the extension's core function.

Data security

  • —All data transmitted to our servers is sent over encrypted HTTPS connections.
  • —Data akun nan disimpan di basis data kami (Supabase) dilinduangi jo langkah kaamanan standar industri. Baiak audio video nan Sanak tonton maupun audio dub nan kami buek indak disimpan di server kami. Trek subtitle jo tajamahannyo di-cache dalam identitas video publik, tanpa tautan ka akun Sanak. Surang-surangnyo pangecualian adolah audio dub video contoh kami.

Chrome permissions

  • —storage — keeps your sign-in session and your interface preferences in the browser.
  • —scripting — detects the active video and injects the dubbing interface. We read only subtitle data from the page, not your browsing history or personal content.
  • —identity — used only for the optional "Continue with Google" sign-in flow.
  • —Host permissions — required to run the extension on the video sites where you activate dubbing. The extension only acts on a page once it finds a video element and you start a dub.

Children's privacy

  • —dubly.me is not directed at children under the age of 13. We do not knowingly collect personal data from children.

Policy updates

  • —If we make material changes to this policy, we will update the date at the bottom of this page.
  • —Continued use of the extension after changes are posted constitutes acceptance of the updated policy.

Data Controller

  • —Sisum OÜ, registry code 16335961.
  • —Kaasiku tn 32b, Jõhvi küla, Jõhvi vald, 41541 Ida-Viru maakond, Estonia.
  • —Contact: hello@dubly.me

Legal Basis for Processing (GDPR Art. 6)

  • —Email address — contract performance (Art. 6(1)(b)): necessary to authenticate and manage your account.
  • —Usage data — contract performance (Art. 6(1)(b)): necessary to enforce the free plan limit.
  • —Subtitle text — contract performance (Art. 6(1)(b)): necessary to provide the dubbing service.
  • —Feedback — legitimate interest (Art. 6(1)(f)): improving dubbing quality and replying to feedback you chose to send us.
  • —Support emails — legitimate interest (Art. 6(1)(f)): answering the messages you send us.

Supervisory Authority

  • —You have the right to lodge a complaint with a supervisory authority. In Estonia: Data Protection Inspectorate (Andmekaitse Inspektsioon), www.aki.ee.
  • —If located in another EU/EEA country, you may contact your local supervisory authority.

California Residents (CCPA)

  • —We do not sell personal data. California residents may contact us at hello@dubly.me to exercise any additional rights under CCPA.