dubly.me

Legal

Privacy Policy

dubly.me ni iyongeramakuru ry'ubushakashatsi (Chrome, Firefox) rikura amajwi kuri videwo kuri YouTube, Netflix n'izindi mbuga mu gihe nyacyo. Iyi paji isobanura amakuru dukusanya, impamvu, n'uko akoreshwa.

What we collect

  • —Email address — when you create an account or sign in.
  • —Subtitle text from the video you are watching — sent to our server only when you activate dubbing, in order to translate it and generate dubbed audio. For YouTube videos fetched through our server, we cache the video's original subtitle track against the public video ID so that repeat views do not re-fetch it. Translations are cached the same way, against the video ID and target language, so the same video is not translated twice. Neither cache is linked to your account.
  • —Usage event data, linked to your account — for each dubbing session: the platform (for example YouTube, Udemy, Vimeo, Netflix, Coursera, edX, TED or Rumble), a video identifier, your target language, the number of subtitle segments and the number of characters synthesized. Used to enforce plan limits and for basic service analytics.
  • —Language and voice preferences (target language, voice gender, speech provider) — stored on our server against your account, so your settings follow you across sessions.
  • —Approximate country — derived from your IP address via our hosting provider, used for analytics and abuse detection.
  • —A one-way, salted hash of your IP address — used only to detect abuse of the free plan across multiple accounts. We do not store your raw IP address.
  • —A random installation identifier — created in your browser the first time the extension contacts our server and kept in extension storage. We use it to count free minutes per installation as well as per account, so the free plan cannot be reset by signing up with a new email address. It is not linked to your identity, contains no device or hardware information, and is gone when you remove the extension.
  • —Audio from the video you are watching — only when the video has no subtitles at all, and only on paid plans. It is sent for automatic transcription, so that there is something to translate and dub. The audio itself is not stored; the resulting transcript is cached against the public video ID, like a subtitle track, and is not linked to your account.
  • —Ibikorwa bya serivisi, bifitanye isano na konti yawe na kiranga iyinjizwamo — iyo ntambwe y'igenamigambi igeze ku mupaka, iyo ubusabe bwo guhindura amajwi bunanirwa ku ruhande rwacu, iyo amajwi yahinduwe ananirwa gucuranga mu mushakisha wawe, igihe umurongo wa mbere wahinduwe watangiye (wanditswe gusa nk'urwego, urugero nk'amasegonda 2–4), iyo ecran y'ibiciro mu ngingo yuguruye, uko konti yawe yashyizweho (nyuma yo kugera ku mupaka, mu kuzamura umukoresha w'umushyitsi, cyangwa mu buryo butaziguye), na, niba uhitamo gusubiza, uko wumvise kuri dubly.me (byatoranyijwe mu rutonde rudahinduka: gushakisha mu iduka, inshuti, YouTube cyangwa imbuga nkoranyambaga, urubuga rwa dubly.me, cyangwa ibindi). Izina ry'umushakisha wawe (urugero Chrome cyangwa Firefox) ryandikwa hamwe n'ibi bikorwa, hamwe n'inyandiko z'ikoreshwa ry'uguhindura amajwi na ibitekerezo utanga. Bikoreshwa mu kumva aho igenamigambi ry'ubuntu rihagarikira abantu, inzira zizana abakoresha bashya, n'uko twatuma uguhindura amajwi gutangira vuba kandi kugananirwa gake. Nta kiranga cya videwo, inyandiko y'ibyanditse munsi cyangwa aderesi IP byandikwa hamwe n'ibi bikorwa.
  • —Feedback you choose to send — if you rate a dub in the extension, we store your rating (thumbs up or thumbs down), your optional comment, the address of the video page, the target language and the platform, linked to your account and installation identifier. When you rate a dub as bad, the original subtitle lines and their translations from that video are sent to an AI provider to find out what went wrong.
  • —Emails you send to our support address — if you write to hello@dubly.me, we store the sender address, the recipients, the subject, the plain text of the message and its date. Attachments are not stored.
  • —Niba ukoresha porogaramu ya dubly.me ya Android: nimero ya videwo ya YouTube uwohereza muri porogaramu, n'imiterere yo gukina ya porogaramu ya YouTube (irakina cyangwa yahagaritswe, aho igeze, umuvuduko n'umutwe wa videwo), ibyo porogaramu isoma ku gikoresho cyawe ikoresheje uburenganzira bwa Android bwo kubona amatangazo. Porogaramu ntisoma amatangazo yawe. Imiterere yo gukina iguma ku gikoresho cyawe.
  • —Igihe ukuraho extension — mushakisha wawe ufungura ipaji kuri dubly.me. Aderesi yayo itwara verisiyo ya extension, ururimi rwawe rwo guhindura amajwi, urugero rw'ikoreshwa (ntiwagerageje, wagerageje cyangwa wakoresheje) n'igihe extension yamaze ishyizweho. Gusubiza ikibazo kiri kuri iyo paji ni ubyifuzo. Isura n'igisubizo cyawe ntibibikwa hamwe na konti yawe, indangamuntu y'ishyirwaho cyangwa aderesi yawe ya IP, kandi bisibwa nyuma y'iminsi 180.

How we use it

  • —Your email address is used to sign you in (Supabase Auth), to send service emails about your account and subscription (for example a payment confirmation or a renewal reminder) and, only if you send us feedback, to reply to it. We do not send marketing emails.
  • —Subtitle text is forwarded to a translation provider and to a text-to-speech provider to generate the dubbed audio. Neither stores this text beyond the duration of the request.
  • —Usage event data is stored to apply plan limits and to understand which platforms and languages the service is used on. Minute counts reset every day at 00:00 UTC.
  • —We do not sell, rent, or trade your personal data to any third party, ever.
  • —Feedback is used to find and fix problems with dubbing quality and to reply to you. A reply may be drafted with the help of an AI provider; a person reads and approves every reply before it is sent.
  • —Support emails are used to answer you. An AI provider sorts each email into a category (payment, problem, question or spam) and detects its language, and may help draft a reply; a person reads and approves every reply before it is sent.
  • —Porogaramu ya Android ikoresha imiterere yo gukina ya porogaramu ya YouTube gusa ku gikoresho cyawe, kugira ngo itangire buri nteruro yahinduwe mu gihe cyiza. Kimwe n'iyongeragaciro ry'umukoresha, yohereza nimero ya videwo n'ibisobanuro ku murongo wacu kugira ngo bibaswe kandi bivugwe.

Third-party services

  • —Supabase — authentication and database (email, plan, usage events, preferences). Privacy policy: supabase.com/privacy.
  • —Abatanga serivisi z'ubusobanuro — kuri YouTube, gahunda y'ubuntu mu iyongeramakuru ry'ubu ikoresha ubusemuzi bwikora bwa YouTube ubwayo muri mushakisha yawe, bityo amagambo yanditse ntagera ku batanga serivisi zacu z'ubusobanuro. Verisiyo za kera z'iyongeramakuru, n'imikoreshereze y'ubuntu ku zindi mbuga kugeza ubwo ibyo bizahagarikwa, biracyayoherereza abatanga serivisi bavugwa hepfo, kimwe n'ubusobanuro bwa AI kuri Basic: DeepSeek ku buryo busanzwe, Groq, Google Gemini (API yishyurwa) na Anthropic Claude bikoreshwa nk'ubundi buryo cyangwa ingoboka. Nta makuru abikwa yo kwigisha.
  • —Speech synthesis providers — Microsoft Edge TTS and OpenAI. Text is processed in real time and not stored.
  • —Stripe — payment processing. We never see or store your card details. Privacy policy: stripe.com/privacy.
  • —Speech recognition provider — Groq, used only when a video has no subtitles of its own. Audio is processed in real time, is not stored and is not retained for training.
  • —Brevo — sends our emails (sign-in and confirmation emails, account and subscription emails, replies to your feedback). It receives your email address and the content of the email. Privacy policy: brevo.com/legal/privacypolicy.
  • —AI providers for feedback and support emails — Groq diagnoses the translation behind a dub you rated as bad, and replies to your feedback may be drafted with one of the translation providers listed above. Support emails sent to hello@dubly.me are classified into a category and may have a reply drafted the same way. The same terms apply: no data is retained for training.
  • —Resend — receives emails sent to our support address and passes them to our server. It processes the sender address and the content of the email. Privacy policy: resend.com/legal/privacy-policy.
  • —YouTube (Google) — kugira ngo isome ibisobanuro bya videwo, porogaramu ya Android ipakira urupapuro rwa YouTube rwa videwo wakoze mu porogaramu nta kuyerekana cyangwa gukina iyo videwo. YouTube yakira aderesi yawe ya IP n'amakuru y'igikoresho, nk'uko bibaho mu isura iyo ari yo yose ya YouTube. Politiki y'ibanga: policies.google.com/privacy.

Data retention

  • —Your account data (email, plan status, usage data) is kept for as long as your account exists.
  • —Amagambo yanditse n'ubusobanuro ntibibikwa ku konti yawe. Amagambo yanditse y'umwimerere n'ubusobanuro bwayo bibikwa ku kiranga rya videwo rusange. Amajwi yadutswe akorwa kuri buri gusaba kandi ntabikwa kuri seriveri zacu. Icyitegererezo kimwe gusa kitari muri ibi ni videwo yacu y’icyitegererezo: dutegura amajwi yayo yasemuwe hakiri kare kandi tuyabika kuri seriveri zacu kugira ngo itangire vuba. Nta makuru bwite arimo.
  • —Ushobora gusiba konti yawe igihe cyose mu iyongeramakuru: rifungure uri winjiye maze ukande Siba konti. Ushobora kandi kutwandikira kuri hello@dubly.me.
  • —Service events are deleted after 180 days. Events linked to your account are deleted together with your account.
  • —Feedback is kept for as long as your account exists and is deleted together with your account.
  • —Support emails are deleted one year after the last message in the conversation.
  • —Igihe usiba konti yawe, tubika hash y'uburyo bumwe y'aderesi yawe ya imeyili — atari aderesi ubwayo — ku mpamvu ebyiri. Kugira ngo umupaka wa buri munsi w'ubwishyu bwisanzuye utabasha gusubirwamo no gusiba konti no kongera kuyikora, iyo hash n'ikoreshwa ry'uwo munsi bibikwa kugeza ku iherezo ry'umunsi ukurikira. Kugira ngo tutongere kukoherereza ubusabe bwacu bw'rimwe bwo gusaba isuzuma ry'iduka, iyo hash ibikwa kugeza utusabye kuyikuraho.

Your rights

  • —You have the right to access, correct, or delete your personal data at any time.
  • —To export or delete your data, contact us at the address below.
  • —If you are in the European Economic Area, you have additional rights under the GDPR.

Cookies

  • —We set no tracking or advertising cookies unless you opt in. Choosing "necessary only" in the cookie notice means none are set at all. If you accept analytics, Google Analytics sets cookies and your IP address is anonymized.
  • —Your extension sign-in session is held in the browser's extension storage, not in cookies. The extension does not read or send cookies from the sites you visit.

Contact

  • —Questions or requests: hello@dubly.me
  • —Byaheruka kuvugururwa: 15 Ukwakira 2026

Limited use

  • —Data collected by dubly.me is used solely to provide and improve the dubbing service. We do not use your data for advertising, interest-based profiling, or any purpose unrelated to the extension's core function.

Data security

  • —All data transmitted to our servers is sent over encrypted HTTPS connections.
  • —Amakuru ya konti abikwa mu bubiko bwacu (Supabase) arindwa hakoreshejwe uburyo bw'umutekano bujuje amahame y'inganda. Nta jwi rya videwo ureba cyangwa amajwi yadutswe dukora abikwa kuri seriveri zacu. Amagambo yanditse n'ubusobanuro bwayo bibikwa ku kiranga rya videwo rusange, nta ihuza na konti yawe. Icyitegererezo kimwe gusa kitari muri ibi ni amajwi yasemuwe ya videwo yacu y’icyitegererezo.

Chrome permissions

  • —storage — keeps your sign-in session and your interface preferences in the browser.
  • —scripting — detects the active video and injects the dubbing interface. We read only subtitle data from the page, not your browsing history or personal content.
  • —identity — used only for the optional "Continue with Google" sign-in flow.
  • —Host permissions — required to run the extension on the video sites where you activate dubbing. The extension only acts on a page once it finds a video element and you start a dub.

Children's privacy

  • —dubly.me is not directed at children under the age of 13. We do not knowingly collect personal data from children.

Policy updates

  • —If we make material changes to this policy, we will update the date at the bottom of this page.
  • —Continued use of the extension after changes are posted constitutes acceptance of the updated policy.

Data Controller

  • —Sisum OÜ, registry code 16335961.
  • —Kaasiku tn 32b, Jõhvi küla, Jõhvi vald, 41541 Ida-Viru maakond, Estonia.
  • —Contact: hello@dubly.me

Legal Basis for Processing (GDPR Art. 6)

  • —Email address — contract performance (Art. 6(1)(b)): necessary to authenticate and manage your account.
  • —Usage data — contract performance (Art. 6(1)(b)): necessary to enforce the free plan limit.
  • —Subtitle text — contract performance (Art. 6(1)(b)): necessary to provide the dubbing service.
  • —Feedback — legitimate interest (Art. 6(1)(f)): improving dubbing quality and replying to feedback you chose to send us.
  • —Support emails — legitimate interest (Art. 6(1)(f)): answering the messages you send us.

Supervisory Authority

  • —You have the right to lodge a complaint with a supervisory authority. In Estonia: Data Protection Inspectorate (Andmekaitse Inspektsioon), www.aki.ee.
  • —If located in another EU/EEA country, you may contact your local supervisory authority.

California Residents (CCPA)

  • —We do not sell personal data. California residents may contact us at hello@dubly.me to exercise any additional rights under CCPA.