dubly.me

Legal

Privacy Policy

dubly.me mangrupikeun ekstensi panyungsi (Chrome, Firefox) anu nyulih video dina YouTube, Netflix sareng platform sanés sacara real-time. Halaman ieu ngajelaskeun data naon anu kami kumpulkeun, kunaon, sareng kumaha diurusna.

What we collect

  • —Email address — when you create an account or sign in.
  • —Subtitle text from the video you are watching — sent to our server only when you activate dubbing, in order to translate it and generate dubbed audio. For YouTube videos fetched through our server, we cache the video's original subtitle track against the public video ID so that repeat views do not re-fetch it. Translations are cached the same way, against the video ID and target language, so the same video is not translated twice. Neither cache is linked to your account.
  • —Usage event data, linked to your account — for each dubbing session: the platform (for example YouTube, Udemy, Vimeo, Netflix, Coursera, edX, TED or Rumble), a video identifier, your target language, the number of subtitle segments and the number of characters synthesized. Used to enforce plan limits and for basic service analytics.
  • —Language and voice preferences (target language, voice gender, speech provider) — stored on our server against your account, so your settings follow you across sessions.
  • —Approximate country — derived from your IP address via our hosting provider, used for analytics and abuse detection.
  • —A one-way, salted hash of your IP address — used only to detect abuse of the free plan across multiple accounts. We do not store your raw IP address.
  • —A random installation identifier — created in your browser the first time the extension contacts our server and kept in extension storage. We use it to count free minutes per installation as well as per account, so the free plan cannot be reset by signing up with a new email address. It is not linked to your identity, contains no device or hardware information, and is gone when you remove the extension.
  • —Audio from the video you are watching — only when the video has no subtitles at all, and only on paid plans. It is sent for automatic transcription, so that there is something to translate and dub. The audio itself is not stored; the resulting transcript is cached against the public video ID, like a subtitle track, and is not linked to your account.
  • —Kajadian jasa, numbu ka akun sareng identifier instalasi anjeun — nalika wates rencana kahontal, nalika pamundut dubbing gagal di pihak kami, nalika audio anu didubbing gagal diputer dina browser anjeun, sabaraha lami kalimah anu didubbing munggaran mimiti (kacatet ukur salaku rentang, sapertos 2–4 detik), nalika layar harga dina ekstensi dibuka, kumaha akun anjeun dijieun (sanggeus ngahontal wates, ku ningkatkeun sési tamu, atawa langsung), sareng, upami anjeun milih ngajawab, kumaha anjeun ngadangu ngeunaan dubly.me (dipilih tina daptar tetep: panéangan toko, babaturan, YouTube atawa média sosial, situs wéb dubly.me, atawa séjénna). Ngaran browser anjeun (contona Chrome atawa Firefox) kacatet sareng kajadian ieu, sareng rékaman pamakean dubbing sareng eupan balik anu anjeun kirimkeun. Dipaké pikeun ngartos dimana rencana gratis eureun dianggo pikeun jalma, saluran naon anu mawa pangguna anyar, sareng kumaha carana ngajantenkeun dubbing mimiti langkung gancang sareng gagal langkung jarang. Teu aya identifier video, téks subtitle atawa alamat IP anu kacatet sareng kajadian ieu.
  • —Feedback you choose to send — if you rate a dub in the extension, we store your rating (thumbs up or thumbs down), your optional comment, the address of the video page, the target language and the platform, linked to your account and installation identifier. When you rate a dub as bad, the original subtitle lines and their translations from that video are sent to an AI provider to find out what went wrong.
  • —Emails you send to our support address — if you write to hello@dubly.me, we store the sender address, the recipients, the subject, the plain text of the message and its date. Attachments are not stored.
  • —Upami anjeun nganggo aplikasi Android dubly.me: ID video YouTube anu anjeun bagikeun ka aplikasi, sareng kaayaan playback aplikasi YouTube (nuju diputer atanapi direureuhkeun, posisi, kagancangan sareng judul video), anu dibaca ku aplikasi dina alat anjeun ngalangkungan aksés notifikasi Android. Aplikasi henteu maca notifikasi anjeun. Kaayaan playback tetep dina alat anjeun.
  • —Nalika anjeun nyabut ekstensi — panyungsi anjeun muka halaman dina dubly.me. Alamatna mawa vérsi ekstensi, basa dubbing anjeun, tingkat pamakéan kasar (acan dicoba, geus dicoba atawa geus dipaké) jeung kira-kira sabaraha lila ekstensi dipasang. Ngajawab patarosan dina halaman éta téh opsional. Kunjungan jeung jawaban anjeun henteu disimpen jeung akun anjeun, identifier instalasi anjeun atawa alamat IP anjeun, sarta dihapus sanggeus 180 poé.

How we use it

  • —Your email address is used to sign you in (Supabase Auth), to send service emails about your account and subscription (for example a payment confirmation or a renewal reminder) and, only if you send us feedback, to reply to it. We do not send marketing emails.
  • —Subtitle text is forwarded to a translation provider and to a text-to-speech provider to generate the dubbed audio. Neither stores this text beyond the duration of the request.
  • —Usage event data is stored to apply plan limits and to understand which platforms and languages the service is used on. Minute counts reset every day at 00:00 UTC.
  • —We do not sell, rent, or trade your personal data to any third party, ever.
  • —Feedback is used to find and fix problems with dubbing quality and to reply to you. A reply may be drafted with the help of an AI provider; a person reads and approves every reply before it is sent.
  • —Support emails are used to answer you. An AI provider sorts each email into a category (payment, problem, question or spam) and detects its language, and may help draft a reply; a person reads and approves every reply before it is sent.
  • —Aplikasi Android nganggo kaayaan playback aplikasi YouTube ngan dina alat anjeun, pikeun ngamimitian unggal kalimah anu disulihkeun dina waktos anu pas. Sapertos ekstensi browser, éta ngirimkeun ID video sareng subtitle ka server kami pikeun ditarjamahkeun sareng disuarakeun.

Third-party services

  • —Supabase — authentication and database (email, plan, usage events, preferences). Privacy policy: supabase.com/privacy.
  • —Panyadia tarjamahan — dina YouTube, plan gratis dina vérsi ekstensi ayeuna ngagunakeun tarjamahan otomatis bawaan YouTube dina panyungsi anjeun, ku kituna téks subjudul henteu dugi ka panyadia tarjamahan kami. Vérsi ekstensi anu langkung lami, kitu ogé pamakéan gratis dina situs séjén dugi ka éta dipareuman, masih ngirimkeunana ka panyadia di handap, sapertos ogé tarjamahan AI dina Basic: DeepSeek sacara standar, sareng Groq, Google Gemini (API mayar) sareng Anthropic Claude dianggo salaku alternatif atanapi cadangan. Teu aya data anu disimpen pikeun pelatihan.
  • —Speech synthesis providers — Microsoft Edge TTS and OpenAI. Text is processed in real time and not stored.
  • —Stripe — payment processing. We never see or store your card details. Privacy policy: stripe.com/privacy.
  • —Speech recognition provider — Groq, used only when a video has no subtitles of its own. Audio is processed in real time, is not stored and is not retained for training.
  • —Brevo — sends our emails (sign-in and confirmation emails, account and subscription emails, replies to your feedback). It receives your email address and the content of the email. Privacy policy: brevo.com/legal/privacypolicy.
  • —AI providers for feedback and support emails — Groq diagnoses the translation behind a dub you rated as bad, and replies to your feedback may be drafted with one of the translation providers listed above. Support emails sent to hello@dubly.me are classified into a category and may have a reply drafted the same way. The same terms apply: no data is retained for training.
  • —Resend — receives emails sent to our support address and passes them to our server. It processes the sender address and the content of the email. Privacy policy: resend.com/legal/privacy-policy.
  • —YouTube (Google) — pikeun maca subtitle video, aplikasi Android ngamuat halaman YouTube tina video anu anjeun bagikeun di jero aplikasi tanpa nunjukkeun atanapi muterkeun video. YouTube nampi alamat IP sareng inpormasi alat anjeun, sapertos unggal kunjungan ka YouTube. Kawijakan privasi: policies.google.com/privacy.

Data retention

  • —Your account data (email, plan status, usage data) is kept for as long as your account exists.
  • —Téks subjudul sareng tarjamahan henteu disimpen dina akun anjeun. Lagu subjudul asli sareng tarjamahanna di-cache dina identifier video umum. Audio dub dihasilkeun pikeun unggal pamundut sareng henteu disimpen dina server kami. Hiji-hijina pengecualian nyaéta pidéo conto kami: sora dubbing-na disiapkeun ti anggalna sarta disimpen dina server kami supados gancang dimimitian. Teu aya data pribadi di jerona.
  • —Anjeun tiasa ngahapus akun anjeun iraha waé dina ekstensi: buka nalika asup sareng pencét Hapus akun. Anjeun ogé tiasa ngirim email ka kami di hello@dubly.me.
  • —Service events are deleted after 180 days. Events linked to your account are deleted together with your account.
  • —Feedback is kept for as long as your account exists and is deleted together with your account.
  • —Support emails are deleted one year after the last message in the conversation.
  • —Nalika anjeun ngahapus akun anjeun, kami nyimpen hash saarah tina alamat surel anjeun — sanes alamatna sorangan — pikeun dua tujuan. Supados wates poean dina rencana gratis teu tiasa direset ku cara ngahapus akun sareng nyiptakeun deui, hash sareng pamakean dinten éta disimpen dugi ka ahir dinten salajengna. Supados kami henteu ngirimkeun pamundut sakali kami pikeun ulasan toko kadua kalina, hash disimpen dugi ka anjeun nyuhunkeun kami ngahapusna.

Your rights

  • —You have the right to access, correct, or delete your personal data at any time.
  • —To export or delete your data, contact us at the address below.
  • —If you are in the European Economic Area, you have additional rights under the GDPR.

Cookies

  • —We set no tracking or advertising cookies unless you opt in. Choosing "necessary only" in the cookie notice means none are set at all. If you accept analytics, Google Analytics sets cookies and your IP address is anonymized.
  • —Your extension sign-in session is held in the browser's extension storage, not in cookies. The extension does not read or send cookies from the sites you visit.

Contact

  • —Questions or requests: hello@dubly.me
  • —Panganyarna: 15 Oktober 2026

Limited use

  • —Data collected by dubly.me is used solely to provide and improve the dubbing service. We do not use your data for advertising, interest-based profiling, or any purpose unrelated to the extension's core function.

Data security

  • —All data transmitted to our servers is sent over encrypted HTTPS connections.
  • —Data akun anu disimpen dina database kami (Supabase) ditangtayungan nganggo ukuran kaamanan standar industri. Boh audio video anu anjeun tonton boh audio dub anu kami hasilkeun henteu disimpen dina server kami. Lagu subjudul sareng tarjamahanna di-cache dina identifier video umum, tanpa aya hubunganana sareng akun anjeun. Hiji-hijina pengecualian nyaéta sora dubbing pidéo conto kami.

Chrome permissions

  • —storage — keeps your sign-in session and your interface preferences in the browser.
  • —scripting — detects the active video and injects the dubbing interface. We read only subtitle data from the page, not your browsing history or personal content.
  • —identity — used only for the optional "Continue with Google" sign-in flow.
  • —Host permissions — required to run the extension on the video sites where you activate dubbing. The extension only acts on a page once it finds a video element and you start a dub.

Children's privacy

  • —dubly.me is not directed at children under the age of 13. We do not knowingly collect personal data from children.

Policy updates

  • —If we make material changes to this policy, we will update the date at the bottom of this page.
  • —Continued use of the extension after changes are posted constitutes acceptance of the updated policy.

Data Controller

  • —Sisum OÜ, registry code 16335961.
  • —Kaasiku tn 32b, Jõhvi küla, Jõhvi vald, 41541 Ida-Viru maakond, Estonia.
  • —Contact: hello@dubly.me

Legal Basis for Processing (GDPR Art. 6)

  • —Email address — contract performance (Art. 6(1)(b)): necessary to authenticate and manage your account.
  • —Usage data — contract performance (Art. 6(1)(b)): necessary to enforce the free plan limit.
  • —Subtitle text — contract performance (Art. 6(1)(b)): necessary to provide the dubbing service.
  • —Feedback — legitimate interest (Art. 6(1)(f)): improving dubbing quality and replying to feedback you chose to send us.
  • —Support emails — legitimate interest (Art. 6(1)(f)): answering the messages you send us.

Supervisory Authority

  • —You have the right to lodge a complaint with a supervisory authority. In Estonia: Data Protection Inspectorate (Andmekaitse Inspektsioon), www.aki.ee.
  • —If located in another EU/EEA country, you may contact your local supervisory authority.

California Residents (CCPA)

  • —We do not sell personal data. California residents may contact us at hello@dubly.me to exercise any additional rights under CCPA.