dubly.me

Legal

Privacy Policy

dubly.me ke tlaleletso ya sebatli (Chrome, Firefox) e e ranolang lentswe la dibidio kwa YouTube, Netflix le mafelong a mangwe ka nako ya nnete. Tsebe eno e tlhalosa gore ke data efe e re e kgobokanyang, gore ke ka ntlha yang, le gore e dirwa jang.

What we collect

  • —Email address — when you create an account or sign in.
  • —Subtitle text from the video you are watching — sent to our server only when you activate dubbing, in order to translate it and generate dubbed audio. For YouTube videos fetched through our server, we cache the video's original subtitle track against the public video ID so that repeat views do not re-fetch it. Translations are cached the same way, against the video ID and target language, so the same video is not translated twice. Neither cache is linked to your account.
  • —Usage event data, linked to your account — for each dubbing session: the platform (for example YouTube, Udemy, Vimeo, Netflix, Coursera, edX, TED or Rumble), a video identifier, your target language, the number of subtitle segments and the number of characters synthesized. Used to enforce plan limits and for basic service analytics.
  • —Language and voice preferences (target language, voice gender, speech provider) — stored on our server against your account, so your settings follow you across sessions.
  • —Approximate country — derived from your IP address via our hosting provider, used for analytics and abuse detection.
  • —A one-way, salted hash of your IP address — used only to detect abuse of the free plan across multiple accounts. We do not store your raw IP address.
  • —A random installation identifier — created in your browser the first time the extension contacts our server and kept in extension storage. We use it to count free minutes per installation as well as per account, so the free plan cannot be reset by signing up with a new email address. It is not linked to your identity, contains no device or hardware information, and is gone when you remove the extension.
  • —Audio from the video you are watching — only when the video has no subtitles at all, and only on paid plans. It is sent for automatic transcription, so that there is something to translate and dub. The audio itself is not stored; the resulting transcript is cached against the public video ID, like a subtitle track, and is not linked to your account.
  • —Ditiragalo tsa tirelo, di golagantswe le akhaonto ya gago le sesupo sa go tsenya — fa selekanyo sa togamaano se fitlhelelwa, fa kopelo ya go fetolela modumo e palelwa kwa letlhakoreng la rona, fa modumo o o fetoletsweng o palelwa ke go tshameka mo sebatlisisong sa gago, gore polelo ya ntlha e e fetoletsweng e tsere lobaka lo lo kae go simolola (e rekotilwe fela jaaka selekanyo, jaaka 2–4 metsotswana), fa sekirini sa ditlhwatlhwa mo tlaleletsong se bulwa, gore akhaonto ya gago e dirilwe jang (morago ga go fitlhelela selekanyo, ka go tlhatlosa seshense sa moeng, kgotsa ka tlhamalalo), le, fa o tlhopha go araba, gore o utlwile ka dubly.me jang (go tlhophilwe mo lenaaneng le le sa fetogeng: patlisiso ya lebenkele, tsala, YouTube kgotsa metswedi ya dikgang, webosaete ya dubly.me, kgotsa tse dingwe). Leina la sebatlisisi sa gago (sekai, Chrome kgotsa Firefox) le rekotilwe le ditiragalo tseno, le direkoto tsa tiriso ya go fetolela modumo le dikarabo tse o di romelang. E dirisiwa go tlhaloganya gore togamaano ya mahala e emisa kae go dira mo bathong, ke dikgato dife tse di tlisang badirisi ba basha, le kore go ka dirwa jang gore go fetolela modumo go simolohe ka bonako le go palelwa gantsi. Ga go sesupo sa video, mokwalo wa mokwalwana kgotsa aterese ya IP e e rekotilweng le ditiragalo tseno.
  • —Feedback you choose to send — if you rate a dub in the extension, we store your rating (thumbs up or thumbs down), your optional comment, the address of the video page, the target language and the platform, linked to your account and installation identifier. When you rate a dub as bad, the original subtitle lines and their translations from that video are sent to an AI provider to find out what went wrong.
  • —Emails you send to our support address — if you write to hello@dubly.me, we store the sender address, the recipients, the subject, the plain text of the message and its date. Attachments are not stored.
  • —Fa o dirisa dubly.me Android app: ID ya video ya YouTube e o e abelang app, le seemo sa go bapala sa YouTube app (go bapala kgotsa go emisa, maemo, lobelo le setlhogo sa video), tse app e di balang mo sedirisweng sa gago ka tumelelo ya dikitsiso ya Android. App ga e bale dikitsiso tsa gago. Seemo sa go bapala se sala mo sedirisweng sa gago.
  • —Fa o tlosa motlaleletso — sebatli sa gago se bula tsebe mo dubly.me. Aterese ya yone e na le mofuta wa tlaleletso, puo ya gago ya go dubela, kelo ya tirisiso e e batlang e le kwa tlase (ga e a lekiwa, e lekisiwa kgotsa e dirisiwa) le kwa e batlang e le sebaka se tlaleletso e neng e tsentswe ka sone. Go araba potso mo tsebeng eo ga se pateletso. Go etela le karabo ya gago ga di bolokwe le akhaonto ya gago, sedumedi sa gago sa go tsentsha kgotsa aterese ya gago ya IP, mme di phimolwa morago ga malatsi a le 180.

How we use it

  • —Your email address is used to sign you in (Supabase Auth), to send service emails about your account and subscription (for example a payment confirmation or a renewal reminder) and, only if you send us feedback, to reply to it. We do not send marketing emails.
  • —Subtitle text is forwarded to a translation provider and to a text-to-speech provider to generate the dubbed audio. Neither stores this text beyond the duration of the request.
  • —Usage event data is stored to apply plan limits and to understand which platforms and languages the service is used on. Minute counts reset every day at 00:00 UTC.
  • —We do not sell, rent, or trade your personal data to any third party, ever.
  • —Feedback is used to find and fix problems with dubbing quality and to reply to you. A reply may be drafted with the help of an AI provider; a person reads and approves every reply before it is sent.
  • —Support emails are used to answer you. An AI provider sorts each email into a category (payment, problem, question or spam) and detects its language, and may help draft a reply; a person reads and approves every reply before it is sent.
  • —Android app e dirisa seemo sa go bapala sa YouTube app fela mo sedirisweng sa gago, go simolola polelo nngwe le nngwe e e dubilweng ka nako e e siameng. Jaaka browser extension, e romela ID ya video le ditlhogo tse di tlase go server ya rona go di ranola le go di bua.

Third-party services

  • —Supabase — authentication and database (email, plan, usage events, preferences). Privacy policy: supabase.com/privacy.
  • —Bafani ba thanololo — mo YouTube, thulaganyo ya Mahala mo tlaleletsong ya jaanong e dirisa phetolelo e e itirisang ya YouTube ka boyona mo sebatling sa gago, ka jalo mokwalo wa ditlhathlolo ga o fitlhe kwa bafaning ba rona ba thanololo. Ditlaleletso tsa bogologolo, le tiriso ya Mahala mo diwebsaeteng tse dingwe go fitlhelela seo se tingwa, di santse di o romela kwa bafaning ba ba fa tlase, fela jaaka thanololo ya AI mo Basic: DeepSeek ka tlwaelo, mme Groq, Google Gemini (API e e duelelwang) le Anthropic Claude di dirisiwa jaaka dikgetho tse dingwe kgotsa thuso. Ga go data e e bolokelwang katiso.
  • —Speech synthesis providers — Microsoft Edge TTS and OpenAI. Text is processed in real time and not stored.
  • —Stripe — payment processing. We never see or store your card details. Privacy policy: stripe.com/privacy.
  • —Speech recognition provider — Groq, used only when a video has no subtitles of its own. Audio is processed in real time, is not stored and is not retained for training.
  • —Brevo — sends our emails (sign-in and confirmation emails, account and subscription emails, replies to your feedback). It receives your email address and the content of the email. Privacy policy: brevo.com/legal/privacypolicy.
  • —AI providers for feedback and support emails — Groq diagnoses the translation behind a dub you rated as bad, and replies to your feedback may be drafted with one of the translation providers listed above. Support emails sent to hello@dubly.me are classified into a category and may have a reply drafted the same way. The same terms apply: no data is retained for training.
  • —Resend — receives emails sent to our support address and passes them to our server. It processes the sender address and the content of the email. Privacy policy: resend.com/legal/privacy-policy.
  • —YouTube (Google) — go bala ditlhogo tse di tlase tsa video, Android app e laisa tsebe ya YouTube ya video e o e abelang mo teng ga app ntle le go e bontsha kgotsa go bapala video. YouTube e amogela aterese ya gago ya IP le tshedimosetso ya sediriswa, jaaka ka ketelo nngwe le nngwe ya YouTube. Pholisi ya sephiri: policies.google.com/privacy.

Data retention

  • —Your account data (email, plan status, usage data) is kept for as long as your account exists.
  • —Mokwalo wa ditlhathlolo le diphetolelo ga di bolokwe kgatlhanong le akhaonto ya gago. Ditlhathlolo tsa ntlha le diphetolelo tsa tsona di bolokwa kgatlhanong le sesupo sa bidio ya botlhe. Lentswe le le ranotsweng le dirwa mo kopo nngwe le nngwe mme ga le bolokwe mo dikhukhung tsa rona. Kgetsi e le nngwe fela ke bidio ya rona ya sekao: re baakanya lentswe la yone le le ranotsweng pele ga nako mme re le boloka mo diseweng tsa rona gore e simolole ka bonako. Ga le na tshedimosetso ya motho.
  • —O ka phimola akhaonto ya gago nako nngwe le nngwe mo tlaleletsong: e bule fa o tsene, mme o tobetse Delete account. O ka re romela gape imeile kwa hello@dubly.me.
  • —Service events are deleted after 180 days. Events linked to your account are deleted together with your account.
  • —Feedback is kept for as long as your account exists and is deleted together with your account.
  • —Support emails are deleted one year after the last message in the conversation.
  • —Fa o phimola akhaonto ya gago, re boloka hash ya tsela e le nngwe ya aterese ya gago ya imeile — e seng aterese yone — ka mabaka a mabedi. Gore selekanyo sa letsatsi le letsatsi sa polane ya mahala se se ka fetolwa ka go phimola akhaonto le go e dira gape, hash le tiriso ya letsatsi leo di bolokwa go fitlha kwa bokhutlong jwa letsatsi le le latelang. Gore re se ka ra go romela kopo ya rona ya gangwe ya tlhatlhobo ya lebenkele lekgetlo la bobedi, hash e bolokwa go fitlha o re kopa go e tlosa.

Your rights

  • —You have the right to access, correct, or delete your personal data at any time.
  • —To export or delete your data, contact us at the address below.
  • —If you are in the European Economic Area, you have additional rights under the GDPR.

Cookies

  • —We set no tracking or advertising cookies unless you opt in. Choosing "necessary only" in the cookie notice means none are set at all. If you accept analytics, Google Analytics sets cookies and your IP address is anonymized.
  • —Your extension sign-in session is held in the browser's extension storage, not in cookies. The extension does not read or send cookies from the sites you visit.

Contact

  • —Questions or requests: hello@dubly.me
  • —E ntšhafaditswe la bofelo: October 15, 2026

Limited use

  • —Data collected by dubly.me is used solely to provide and improve the dubbing service. We do not use your data for advertising, interest-based profiling, or any purpose unrelated to the extension's core function.

Data security

  • —All data transmitted to our servers is sent over encrypted HTTPS connections.
  • —Data ya akhaonto e e bolokilweng mo database ya rona (Supabase) e sireleditswe ka mekgwa ya tshireletso e e tlwaelegileng mo indastering. Ga go lentswe la bidio e o e lebileng kgotsa lentswe le le ranotsweng le re le dirang le le bolokwang mo dikhukhung tsa rona. Ditlhathlolo le diphetolelo tsa tsona di bolokwa kgatlhanong le sesupo sa bidio ya botlhe, go se na kgokagano le akhaonto ya gago. Kgetsi e le nngwe fela ke lentswe le le ranotsweng la bidio ya rona ya sekao.

Chrome permissions

  • —storage — keeps your sign-in session and your interface preferences in the browser.
  • —scripting — detects the active video and injects the dubbing interface. We read only subtitle data from the page, not your browsing history or personal content.
  • —identity — used only for the optional "Continue with Google" sign-in flow.
  • —Host permissions — required to run the extension on the video sites where you activate dubbing. The extension only acts on a page once it finds a video element and you start a dub.

Children's privacy

  • —dubly.me is not directed at children under the age of 13. We do not knowingly collect personal data from children.

Policy updates

  • —If we make material changes to this policy, we will update the date at the bottom of this page.
  • —Continued use of the extension after changes are posted constitutes acceptance of the updated policy.

Data Controller

  • —Sisum OÜ, registry code 16335961.
  • —Kaasiku tn 32b, Jõhvi küla, Jõhvi vald, 41541 Ida-Viru maakond, Estonia.
  • —Contact: hello@dubly.me

Legal Basis for Processing (GDPR Art. 6)

  • —Email address — contract performance (Art. 6(1)(b)): necessary to authenticate and manage your account.
  • —Usage data — contract performance (Art. 6(1)(b)): necessary to enforce the free plan limit.
  • —Subtitle text — contract performance (Art. 6(1)(b)): necessary to provide the dubbing service.
  • —Feedback — legitimate interest (Art. 6(1)(f)): improving dubbing quality and replying to feedback you chose to send us.
  • —Support emails — legitimate interest (Art. 6(1)(f)): answering the messages you send us.

Supervisory Authority

  • —You have the right to lodge a complaint with a supervisory authority. In Estonia: Data Protection Inspectorate (Andmekaitse Inspektsioon), www.aki.ee.
  • —If located in another EU/EEA country, you may contact your local supervisory authority.

California Residents (CCPA)

  • —We do not sell personal data. California residents may contact us at hello@dubly.me to exercise any additional rights under CCPA.