Legal
Privacy Policy
dubly.me i browser extension (Chrome, Firefox) leyi dubaka mavhidiyo eka YouTube, Netflix na tipulatifomo tin'wana hi nkarhi wa xiviri. Tluka leri ri hlamusela leswaku hi hlengeleta data yihi, hikokwalaho, na leswaku yi tirhisiwa njhani.
What we collect
- —Email address — when you create an account or sign in.
- —Subtitle text from the video you are watching — sent to our server only when you activate dubbing, in order to translate it and generate dubbed audio. For YouTube videos fetched through our server, we cache the video's original subtitle track against the public video ID so that repeat views do not re-fetch it. Translations are cached the same way, against the video ID and target language, so the same video is not translated twice. Neither cache is linked to your account.
- —Usage event data, linked to your account — for each dubbing session: the platform (for example YouTube, Udemy, Vimeo, Netflix, Coursera, edX, TED or Rumble), a video identifier, your target language, the number of subtitle segments and the number of characters synthesized. Used to enforce plan limits and for basic service analytics.
- —Language and voice preferences (target language, voice gender, speech provider) — stored on our server against your account, so your settings follow you across sessions.
- —Approximate country — derived from your IP address via our hosting provider, used for analytics and abuse detection.
- —A one-way, salted hash of your IP address — used only to detect abuse of the free plan across multiple accounts. We do not store your raw IP address.
- —A random installation identifier — created in your browser the first time the extension contacts our server and kept in extension storage. We use it to count free minutes per installation as well as per account, so the free plan cannot be reset by signing up with a new email address. It is not linked to your identity, contains no device or hardware information, and is gone when you remove the extension.
- —Audio from the video you are watching — only when the video has no subtitles at all, and only on paid plans. It is sent for automatic transcription, so that there is something to translate and dub. The audio itself is not stored; the resulting transcript is cached against the public video ID, like a subtitle track, and is not linked to your account.
- —Swiendlakalo swa vukorhokeri, leswi hlanganisiweke na akhawunti ya wena na xihlanganisi xa ku hlanganisa — loko mpimo wa pulani wu fikeleriwa, loko xikombelo xa ku dubbing xi tsandzeka eka tlhelo ra hina, loko mpfumawulo lowu dubbingiweke wu tsandzeka ku tlanga eka browser ya wena, ku teka kwakwihi kwahi xivulwa xo sungula lexi dubbingiweke ku sungula (swi rhekhodiwa ntsena tanihi mpimo, ku fana na 2–4 seconds), loko xikrini xa ntengo eka xiengetelo xi pfulekile, ndlela leyi akhawunti ya wena yi vumbiweke ha yona (endzhaku ko fikelela mpimo, hi ku tlakusa seshini ya mueni, kumbe hi ku kongoma), naswona, loko u tinyiketa ku hlamula, ndlela leyi u tweke ha yona hi dubly.me (yi hlawuriwe eka nxaxamelo lowu tiyisisiweke: ku lavisisa ka xitolo, munghana, YouTube kumbe social media, webusayiti ya dubly.me, kumbe swin'wana). Vito ra browser ya wena (hi xikombiso Chrome kumbe Firefox) ri rhekhodiwa na swiendlakalo leswi, na tirhekhodi ta matirhiselo ya dubbing na mihlovo leyi u yi rhumelaka. Swi tirhisiwa ku twisisa laha pulani ya mahala yi tshikaka ku tirha eka vanhu, hi tindlela tiphi leti tisisaka vatirhisi vantshwa, na ndlela yo endla leswaku dubbing yi sungula hi ku hatlisa naswona yi tsandzeka hakanyingi. A ku rhekhodiwi xihlanganisi xa vidiyo, tsalwa ra xihlanganisi kumbe adirese ya IP na swiendlakalo leswi.
- —Feedback you choose to send — if you rate a dub in the extension, we store your rating (thumbs up or thumbs down), your optional comment, the address of the video page, the target language and the platform, linked to your account and installation identifier. When you rate a dub as bad, the original subtitle lines and their translations from that video are sent to an AI provider to find out what went wrong.
- —Emails you send to our support address — if you write to hello@dubly.me, we store the sender address, the recipients, the subject, the plain text of the message and its date. Attachments are not stored.
- —Loko u tirhisa app ya dubly.me ya Android: ID ya vhidiyo ya YouTube leyi u yi avelaka eka app, na xiyimo xa ku tlanga xa app ya YouTube (ku tlanga kumbe ku yima, ndhawu, rivilo na nhlokomhaka ya vhidiyo), leyi app yi yi hlayaka eka thiya ya wena hi ku tirhisa mfikelelo wa switiviso wa Android. App a yi hlayi switiviso swa wena. Xiyimo xa ku tlanga xi tshama eka thiya ya wena.
- —Loko u susa extension — browser ya wena yi pfula tluka eka dubly.me. Adirese ya yona yi rhwala vhezheni ya extension, ririmi ra wena ra kudubya, mlingo wo karhi wa matirhiselo (a wu ringeti, wu ringetile kumbe wu tirhisiwile) na kwalomu ka leyi extension yi vekiweke. Ku hlamula xivutiso lexi nga eka tluka leri i ku tinyiketela. Ku endzela na nhlamulo ya wena a swi hlayisiwi na akhawunti ya wena, xihlawulekisi xa wena xa ku veka kumbe adirese ya wena ya IP, naswona swi susiwa endzhaku ka masiku ya 180.
How we use it
- —Your email address is used to sign you in (Supabase Auth), to send service emails about your account and subscription (for example a payment confirmation or a renewal reminder) and, only if you send us feedback, to reply to it. We do not send marketing emails.
- —Subtitle text is forwarded to a translation provider and to a text-to-speech provider to generate the dubbed audio. Neither stores this text beyond the duration of the request.
- —Usage event data is stored to apply plan limits and to understand which platforms and languages the service is used on. Minute counts reset every day at 00:00 UTC.
- —We do not sell, rent, or trade your personal data to any third party, ever.
- —Feedback is used to find and fix problems with dubbing quality and to reply to you. A reply may be drafted with the help of an AI provider; a person reads and approves every reply before it is sent.
- —Support emails are used to answer you. An AI provider sorts each email into a category (payment, problem, question or spam) and detects its language, and may help draft a reply; a person reads and approves every reply before it is sent.
- —App ya Android yi tirhisa xiyimo xa ku tlanga xa app ya YouTube ntsena eka thiya ya wena, ku sungula xivulwa xin'wana ni xin'wana lexi hundzuluxiweke hi nkarhi lowu faneleke. Ku fana na xitlhamelo xa browser, yi rhumela ID ya vhidiyo na maqakanyo eka sevha ya hina ku ma hundzuluxa ni ku ma vula.
Third-party services
- —Supabase — authentication and database (email, plan, usage events, preferences). Privacy policy: supabase.com/privacy.
- —Vanyiki va vuhundzuluxi — eka YouTube, plan ya Mahala eka extension ya sweswi yi tirhisa vuhundzuluxi lebyi tiendlekelaka bya YouTube hi yoxe eka browser ya wena, hikwalaho matsalwa ya tinhlokomhaka a ma fiki eka vanyiki va hina va vuhundzuluxi. Tinguqulo ta khale ta extension, na matirhiselo ya Mahala eka tiwebsayiti tin'wana ku fikela loko sweswo swi timiwa, ta ha ma rhumela eka vanyiki lava nga laha hansi, ku fana na vuhundzuluxi bya AI eka Basic: DeepSeek hi ntolovelo, na Groq, Google Gemini (API leyi hakeriwaka) na Anthropic Claude leti tirhisiwaka tanihi swihlawulekisi kumbe nseketelo. A ku na data leyi hlayisiwaka ku leteriwa.
- —Speech synthesis providers — Microsoft Edge TTS and OpenAI. Text is processed in real time and not stored.
- —Stripe — payment processing. We never see or store your card details. Privacy policy: stripe.com/privacy.
- —Speech recognition provider — Groq, used only when a video has no subtitles of its own. Audio is processed in real time, is not stored and is not retained for training.
- —Brevo — sends our emails (sign-in and confirmation emails, account and subscription emails, replies to your feedback). It receives your email address and the content of the email. Privacy policy: brevo.com/legal/privacypolicy.
- —AI providers for feedback and support emails — Groq diagnoses the translation behind a dub you rated as bad, and replies to your feedback may be drafted with one of the translation providers listed above. Support emails sent to hello@dubly.me are classified into a category and may have a reply drafted the same way. The same terms apply: no data is retained for training.
- —Resend — receives emails sent to our support address and passes them to our server. It processes the sender address and the content of the email. Privacy policy: resend.com/legal/privacy-policy.
- —YouTube (Google) — ku hlayi maqakanyo ya vhidiyo, app ya Android yi layicha tluka ra YouTube ra vhidiyo leyi u yi avelaka endzeni ka app handle ka ku yi kombisa kumbe ku tlanga vhidiyo. YouTube yi amukela adirese ya wena ya IP ni mahungu ya thiye, tanihi leswi swi humelelaka eka riendzo rin'wana ni rin'wana eka YouTube. Pholisi ya xihundla: policies.google.com/privacy.
Data retention
- —Your account data (email, plan status, usage data) is kept for as long as your account exists.
- —Matsalwa ya tinhlokomhaka na tinhundzuluxo a swi hlayiwi eka akhawunti ya wena. Tithrekhi ta tinhlokomhaka ta ntumbuluko na tinhundzuluxo ta tona swi hlayiwa eka xihlawulekisi xa vhidiyo lexi vonakaka. Rito leri dubiweke ri endliwa eka xikombelo xin'wana na xin'wana naswona a ri hlayiwi eka tiseva ta hina. Ntsena leswi hambanaka i vhidiyo ya hina ya xikombiso: rito ra yona leri dubiweke hi ri lulamisela ka ha ri emahlweni naswona hi ri hlayisa eka tiseva ta hina leswaku yi sungula hi ku hatlisa. A ri na data ya munhu.
- —U nga susa akhawunti ya wena nkarhi wihi na wihi eka extension: yi pfula loko u nghenile kutani u tshikilela Delete account. U nga ha hi rhumela imeyili eka hello@dubly.me.
- —Service events are deleted after 180 days. Events linked to your account are deleted together with your account.
- —Feedback is kept for as long as your account exists and is deleted together with your account.
- —Support emails are deleted one year after the last message in the conversation.
- —Loko u susa akhawunti ya wena, hi hlayisa hafu yo tshama yi ri yin'we ya imeyili ya wena — ku nga ri adirese hi yoxe — hi swivangelo swimbirhi. Leswaku ndzawulo ya siku ni siku ya pulani ya mahala yi nga ha tlheriseriwi hi ku susa akhawunti ni ku yi tumbuluxa nakambe, hafu ni matirhiselo ya siku yaleyo swi hlayisiwa ku fikela ekusunguleni ka siku leri landzelaka. Leswaku hi nga ha rhumeli xikombelo xa hina xa nkambirhi xa nkomiso wa xitolo, hafu yi hlayisiwa ku fikela loko u hi kombela ku yi susa.
Your rights
- —You have the right to access, correct, or delete your personal data at any time.
- —To export or delete your data, contact us at the address below.
- —If you are in the European Economic Area, you have additional rights under the GDPR.
Cookies
- —We set no tracking or advertising cookies unless you opt in. Choosing "necessary only" in the cookie notice means none are set at all. If you accept analytics, Google Analytics sets cookies and your IP address is anonymized.
- —Your extension sign-in session is held in the browser's extension storage, not in cookies. The extension does not read or send cookies from the sites you visit.
Contact
- —Questions or requests: hello@dubly.me
- —Ku pfuxetiwa ko hetelela: October 15, 2026
Limited use
- —Data collected by dubly.me is used solely to provide and improve the dubbing service. We do not use your data for advertising, interest-based profiling, or any purpose unrelated to the extension's core function.
Data security
- —All data transmitted to our servers is sent over encrypted HTTPS connections.
- —Data ya akhawunti leyi hlayiweke eka database ya hina (Supabase) yi sirheleriwa hi ku tirhisa swipimo swa vhukhiselo swa le henhla. A hi hlayi audio ya vhidiyo leyi u yi langutaka kumbe audio leyi dubiweke leyi hi yi endlaka eka tiseva ta hina. Tithrekhi ta tinhlokomhaka na tinhundzuluxo ta tona swi hlayiwa eka swihlawulekisi swa mavhidiyo lama vonakaka, ku nga na vuhlanganisi bya akhawunti ya wena. Ntsena leswi hambanaka i rito leri dubiweke ra vhidiyo ya hina ya xikombiso.
Chrome permissions
- —storage — keeps your sign-in session and your interface preferences in the browser.
- —scripting — detects the active video and injects the dubbing interface. We read only subtitle data from the page, not your browsing history or personal content.
- —identity — used only for the optional "Continue with Google" sign-in flow.
- —Host permissions — required to run the extension on the video sites where you activate dubbing. The extension only acts on a page once it finds a video element and you start a dub.
Children's privacy
- —dubly.me is not directed at children under the age of 13. We do not knowingly collect personal data from children.
Policy updates
- —If we make material changes to this policy, we will update the date at the bottom of this page.
- —Continued use of the extension after changes are posted constitutes acceptance of the updated policy.
Data Controller
- —Sisum OÜ, registry code 16335961.
- —Kaasiku tn 32b, Jõhvi küla, Jõhvi vald, 41541 Ida-Viru maakond, Estonia.
- —Contact: hello@dubly.me
Legal Basis for Processing (GDPR Art. 6)
- —Email address — contract performance (Art. 6(1)(b)): necessary to authenticate and manage your account.
- —Usage data — contract performance (Art. 6(1)(b)): necessary to enforce the free plan limit.
- —Subtitle text — contract performance (Art. 6(1)(b)): necessary to provide the dubbing service.
- —Feedback — legitimate interest (Art. 6(1)(f)): improving dubbing quality and replying to feedback you chose to send us.
- —Support emails — legitimate interest (Art. 6(1)(f)): answering the messages you send us.
Supervisory Authority
- —You have the right to lodge a complaint with a supervisory authority. In Estonia: Data Protection Inspectorate (Andmekaitse Inspektsioon), www.aki.ee.
- —If located in another EU/EEA country, you may contact your local supervisory authority.
California Residents (CCPA)
- —We do not sell personal data. California residents may contact us at hello@dubly.me to exercise any additional rights under CCPA.