dubly.me

Legal

Privacy Policy

I-dubly.me sisongezo sesikhangeli (Chrome, Firefox) esidubba iividiyo kwi-YouTube, Netflix nakwezinye iiplatform ngexesha lokwenyani. Eli phepha lichaza ukuba yeyiphi idatha esiyiqokelelayo, ngesizathu sini, kwaye isetyenziswa njani.

What we collect

  • —Email address — when you create an account or sign in.
  • —Subtitle text from the video you are watching — sent to our server only when you activate dubbing, in order to translate it and generate dubbed audio. For YouTube videos fetched through our server, we cache the video's original subtitle track against the public video ID so that repeat views do not re-fetch it. Translations are cached the same way, against the video ID and target language, so the same video is not translated twice. Neither cache is linked to your account.
  • —Usage event data, linked to your account — for each dubbing session: the platform (for example YouTube, Udemy, Vimeo, Netflix, Coursera, edX, TED or Rumble), a video identifier, your target language, the number of subtitle segments and the number of characters synthesized. Used to enforce plan limits and for basic service analytics.
  • —Language and voice preferences (target language, voice gender, speech provider) — stored on our server against your account, so your settings follow you across sessions.
  • —Approximate country — derived from your IP address via our hosting provider, used for analytics and abuse detection.
  • —A one-way, salted hash of your IP address — used only to detect abuse of the free plan across multiple accounts. We do not store your raw IP address.
  • —A random installation identifier — created in your browser the first time the extension contacts our server and kept in extension storage. We use it to count free minutes per installation as well as per account, so the free plan cannot be reset by signing up with a new email address. It is not linked to your identity, contains no device or hardware information, and is gone when you remove the extension.
  • —Audio from the video you are watching — only when the video has no subtitles at all, and only on paid plans. It is sent for automatic transcription, so that there is something to translate and dub. The audio itself is not stored; the resulting transcript is cached against the public video ID, like a subtitle track, and is not linked to your account.
  • —Izehlo zenkonzo, ezinxulunyaniswa neakhawunti yakho kunye nesazisi sokufakela — xa kuthe kwafikelelwa kumda wesicwangciso, xa isicelo sokutolika sisilela kwicala lethu, xa iaudio etolikiweyo isilela ukudlala kwibhrawza yakho, ixesha elithathwe sisivakalisi sokuqala esitolikiweyo ukuba siqale (kurekhodwa kuphela njengoluhlu, olufana nemizuzwana emi-2–4), xa isikrini samaxabiso kwisandiso sivulwa, indlela iakhawunti yakho eyadalwa ngayo (emva kokufikelela kumda, ngokunyusa iseshoni yondwendwe, okanye ngokuthe ngqo), kwaye, ukuba ukhetha ukuphendula, indlela ova ngayo nge-dubly.me (ikhethwe kuluhlu olumiselweyo: uphendlo lwevenkile, umhlobo, i-YouTube okanye imidiya yoluntu, iwebhusayithi ye-dubly.me, okanye enye into). Igama lebhrawza yakho (umzekelo i-Chrome okanye i-Firefox) lirekhodwa kunye nezi zehlo, kunye neerekhodi zokusetyenziswa kokutolika kunye nengxelo oyithumelayo. Isetyenziselwa ukuqonda ukuba isicwangciso sasimahla siyeka ukusebenza phi ebantwini, zeziphi iindlela ezizisa abasebenzisi abatsha, nendlela yokwenza ukutolika kuqale ngokukhawuleza kwaye kusilele kancinci. Akukho sazisi sevidiyo, umbhalo wesihloko okanye idilesi ye-IP erekhodwayo kunye nezi zehlo.
  • —Feedback you choose to send — if you rate a dub in the extension, we store your rating (thumbs up or thumbs down), your optional comment, the address of the video page, the target language and the platform, linked to your account and installation identifier. When you rate a dub as bad, the original subtitle lines and their translations from that video are sent to an AI provider to find out what went wrong.
  • —Emails you send to our support address — if you write to hello@dubly.me, we store the sender address, the recipients, the subject, the plain text of the message and its date. Attachments are not stored.
  • —Ukuba usebenzisa i-app ye-dubly.me ye-Android: i-ID yevidiyo ye-YouTube oyabelana ngayo ne-app, kunye nemeko yokudlala ye-app ye-YouTube (iyadlala okanye imisiwe, indawo, isantya kunye nesihloko sevidiyo), leyo i-app eyifunda kwisixhobo sakho nge-Android's notification access. I-app ayifundi i-notifications zakho. Imeko yokudlala ihlala kwisixhobo sakho.
  • —Xa ususa isandiso — ibhrawuza yakho ivula iphepha kwi-dubly.me. Idilesi yalo ithwala uguqulelo lwesandiso, ulwimi lwakho lokudlalisa, umgangatho wokusetyenziswa ngokurhabaxa (akuzange kuzanywe, kwazanywa okanye kwasetyenziswa) kunye nokuqikelelwa kobude bexesha elathi isandiso safakwa ngalo. Ukuphendula umbuzo okwelo phepha akunyanzelekanga. Utyelelo kunye nempendulo yakho azigcinwa kunye neakhawunti yakho, isazisi sakho sokufakwa okanye idilesi yakho ye-IP, kwaye zicinywa emva kweentsuku ezili-180.

How we use it

  • —Your email address is used to sign you in (Supabase Auth), to send service emails about your account and subscription (for example a payment confirmation or a renewal reminder) and, only if you send us feedback, to reply to it. We do not send marketing emails.
  • —Subtitle text is forwarded to a translation provider and to a text-to-speech provider to generate the dubbed audio. Neither stores this text beyond the duration of the request.
  • —Usage event data is stored to apply plan limits and to understand which platforms and languages the service is used on. Minute counts reset every day at 00:00 UTC.
  • —We do not sell, rent, or trade your personal data to any third party, ever.
  • —Feedback is used to find and fix problems with dubbing quality and to reply to you. A reply may be drafted with the help of an AI provider; a person reads and approves every reply before it is sent.
  • —Support emails are used to answer you. An AI provider sorts each email into a category (payment, problem, question or spam) and detects its language, and may help draft a reply; a person reads and approves every reply before it is sent.
  • —I-app ye-Android isebenzisa imeko yokudlala ye-app ye-YouTube kuphela kwisixhobo sakho, ukuqala isivakalisi ngasinye esidityanisiweyo ngexesha elifanelekileyo. Njenge-browser extension, ithumela i-ID yevidiyo kunye nemibhalo engezantsi kwiseva yethu ukuyiguqulela nokuyithetha ngezwi.

Third-party services

  • —Supabase — authentication and database (email, plan, usage events, preferences). Privacy policy: supabase.com/privacy.
  • —Ababoneleli boguqulelo — kwi-YouTube, iplani yasimahla kwisongezo sangoku isebenzisa uguqulelo oluzenzekelayo lwe-YouTube ngokwayo kwisikhangeli sakho, ngoko umbhalo ongezantsi awufikeleli kubaboneleli bethu boguqulelo. Iinguqulelo ezindala zesongezo, kunye nokusetyenziswa simahla kwezinye iisayithi de oko kucinywe, zisawuthumela kubaboneleli abangezantsi, njengoko kwenza nenguqulelo ye-AI kwi-Basic: i-DeepSeek ngokungagqibekanga, kunye ne-Groq, Google Gemini (API ehlawulelwayo) kunye ne-Anthropic Claude ezisetyenziswa njengezinye iindlela okanye ezogcino. Akukho datha igcinwayo ukuze kuqeqeshwe.
  • —Speech synthesis providers — Microsoft Edge TTS and OpenAI. Text is processed in real time and not stored.
  • —Stripe — payment processing. We never see or store your card details. Privacy policy: stripe.com/privacy.
  • —Speech recognition provider — Groq, used only when a video has no subtitles of its own. Audio is processed in real time, is not stored and is not retained for training.
  • —Brevo — sends our emails (sign-in and confirmation emails, account and subscription emails, replies to your feedback). It receives your email address and the content of the email. Privacy policy: brevo.com/legal/privacypolicy.
  • —AI providers for feedback and support emails — Groq diagnoses the translation behind a dub you rated as bad, and replies to your feedback may be drafted with one of the translation providers listed above. Support emails sent to hello@dubly.me are classified into a category and may have a reply drafted the same way. The same terms apply: no data is retained for training.
  • —Resend — receives emails sent to our support address and passes them to our server. It processes the sender address and the content of the email. Privacy policy: resend.com/legal/privacy-policy.
  • —YouTube (Google) — ukufunda imibhalo engezantsi yevidiyo, i-app ye-Android ilayisha iphepha le-YouTube levidiyo oyabelane ngayo ngaphakathi kwe-app ngaphandle kokuyibonisa okanye ukudlala ivideo. I-YouTube ifumana idilesi yakho ye-IP kunye nolwazi lwesixhobo, njengakuwo onke amanye amatyelelo e-YouTube. Umgaqo-nkqubo wabucala: policies.google.com/privacy.

Data retention

  • —Your account data (email, plan status, usage data) is kept for as long as your account exists.
  • —Umbhalo ongezantsi kunye neenguqulelo azigcinwanga kwi-akhawunti yakho. Iitrekhi zembhalo ongezantsi zokuqala kunye neenguqulelo zazo zigcinwa kwi-cache ngokwesazisi sevidiyo yoluntu. Iaudio edubbayo iveliswa kwisicelo ngasinye kwaye ayigcinwanga kwiiseva zethu. Okukuphela kokungaqhelekanga yividiyo yethu yomzekelo: isandi sayo esidubhiweyo sisilungiselela kwangaphambili kwaye sisigcina kwiiseva zethu ukuze iqale ngokukhawuleza. Ayinayo idatha yobuqu.
  • —Ungacima i-akhawunti yakho nangaliphi na ixesha kwisongezo: yivule xa ungene ngemvume kwaye ucofe u-Cima i-akhawunti. Ungathumela i-imeyile kuthi ku-hello@dubly.me.
  • —Service events are deleted after 180 days. Events linked to your account are deleted together with your account.
  • —Feedback is kept for as long as your account exists and is deleted together with your account.
  • —Support emails are deleted one year after the last message in the conversation.
  • —Xa ucima i-akhawunti yakho, sigcina i-hash yedilesi yakho ye-imeyile engabuyiseki — hayi idilesi ngokwayo — ngeenjongo ezimbini. Ukuze umda wemihla ngemihla weplani yasimahla ungaphindwanga ukusetwa ngokucima i-akhawunti nokuyidala kwakhona, i-hash kunye nokusetyenziswa kwaloo mhla zigcinwa kude kube sekupheleni kosuku olulandelayo. Ukuze singakuthumeli isicelo sethu sexesha elinye sokuhlolwa kwevenkile okwesibini, i-hash igcinwa kude kube ucela ukuba siyisuse.

Your rights

  • —You have the right to access, correct, or delete your personal data at any time.
  • —To export or delete your data, contact us at the address below.
  • —If you are in the European Economic Area, you have additional rights under the GDPR.

Cookies

  • —We set no tracking or advertising cookies unless you opt in. Choosing "necessary only" in the cookie notice means none are set at all. If you accept analytics, Google Analytics sets cookies and your IP address is anonymized.
  • —Your extension sign-in session is held in the browser's extension storage, not in cookies. The extension does not read or send cookies from the sites you visit.

Contact

  • —Questions or requests: hello@dubly.me
  • —Ukugqibela ukuhlaziywa: 15 Oktobha 2026

Limited use

  • —Data collected by dubly.me is used solely to provide and improve the dubbing service. We do not use your data for advertising, interest-based profiling, or any purpose unrelated to the extension's core function.

Data security

  • —All data transmitted to our servers is sent over encrypted HTTPS connections.
  • —Idatha ye-akhawunti egcinwe kwidatabase yethu (Supabase) ikhuselwe kusetyenziswa amanyathelo okhuseleko asemgangathweni weshishini. Nokuba iaudio yevidiyo oyibukelayo okanye iaudio edubbayo esiyivelisayo ayigcinwanga kwiiseva zethu. Iitrekhi zembhalo ongezantsi kunye neenguqulelo zazo zigcinwa kwi-cache ngokwezazisi zevidiyo zoluntu, ngaphandle konxibelelwano kwi-akhawunti yakho. Okukuphela kokungaqhelekanga sisandi esidubhiweyo sevidiyo yethu yomzekelo.

Chrome permissions

  • —storage — keeps your sign-in session and your interface preferences in the browser.
  • —scripting — detects the active video and injects the dubbing interface. We read only subtitle data from the page, not your browsing history or personal content.
  • —identity — used only for the optional "Continue with Google" sign-in flow.
  • —Host permissions — required to run the extension on the video sites where you activate dubbing. The extension only acts on a page once it finds a video element and you start a dub.

Children's privacy

  • —dubly.me is not directed at children under the age of 13. We do not knowingly collect personal data from children.

Policy updates

  • —If we make material changes to this policy, we will update the date at the bottom of this page.
  • —Continued use of the extension after changes are posted constitutes acceptance of the updated policy.

Data Controller

  • —Sisum OÜ, registry code 16335961.
  • —Kaasiku tn 32b, Jõhvi küla, Jõhvi vald, 41541 Ida-Viru maakond, Estonia.
  • —Contact: hello@dubly.me

Legal Basis for Processing (GDPR Art. 6)

  • —Email address — contract performance (Art. 6(1)(b)): necessary to authenticate and manage your account.
  • —Usage data — contract performance (Art. 6(1)(b)): necessary to enforce the free plan limit.
  • —Subtitle text — contract performance (Art. 6(1)(b)): necessary to provide the dubbing service.
  • —Feedback — legitimate interest (Art. 6(1)(f)): improving dubbing quality and replying to feedback you chose to send us.
  • —Support emails — legitimate interest (Art. 6(1)(f)): answering the messages you send us.

Supervisory Authority

  • —You have the right to lodge a complaint with a supervisory authority. In Estonia: Data Protection Inspectorate (Andmekaitse Inspektsioon), www.aki.ee.
  • —If located in another EU/EEA country, you may contact your local supervisory authority.

California Residents (CCPA)

  • —We do not sell personal data. California residents may contact us at hello@dubly.me to exercise any additional rights under CCPA.