dubly.me

Legal

Privacy Policy

dubly.me ezali extension ya navigateur (Chrome, Firefox) oyo ebongolaka mongongo ya ba video na YouTube, Netflix mpe ba plateformes mosusu na ntango ya solo. Lokasa oyo elimboleki ba données oyo tozali kozwa, mpo na nini, mpe ndenge ezali kosalelama.

What we collect

  • —Email address — when you create an account or sign in.
  • —Subtitle text from the video you are watching — sent to our server only when you activate dubbing, in order to translate it and generate dubbed audio. For YouTube videos fetched through our server, we cache the video's original subtitle track against the public video ID so that repeat views do not re-fetch it. Translations are cached the same way, against the video ID and target language, so the same video is not translated twice. Neither cache is linked to your account.
  • —Usage event data, linked to your account — for each dubbing session: the platform (for example YouTube, Udemy, Vimeo, Netflix, Coursera, edX, TED or Rumble), a video identifier, your target language, the number of subtitle segments and the number of characters synthesized. Used to enforce plan limits and for basic service analytics.
  • —Language and voice preferences (target language, voice gender, speech provider) — stored on our server against your account, so your settings follow you across sessions.
  • —Approximate country — derived from your IP address via our hosting provider, used for analytics and abuse detection.
  • —A one-way, salted hash of your IP address — used only to detect abuse of the free plan across multiple accounts. We do not store your raw IP address.
  • —A random installation identifier — created in your browser the first time the extension contacts our server and kept in extension storage. We use it to count free minutes per installation as well as per account, so the free plan cannot be reset by signing up with a new email address. It is not linked to your identity, contains no device or hardware information, and is gone when you remove the extension.
  • —Audio from the video you are watching — only when the video has no subtitles at all, and only on paid plans. It is sent for automatic transcription, so that there is something to translate and dub. The audio itself is not stored; the resulting transcript is cached against the public video ID, like a subtitle track, and is not linked to your account.
  • —Makambo ya mosala, ekangami na konti na yo mpe elembo ya kokota — ntango ndelo ya plan ekokomi, ntango kosenga ya kobongola mongongo ekweyaka na ngambo na biso, ntango mongongo mobongolami ekoki kobeta te na browser na yo, ntango ya liboso ya frazɛ ya kobongola mongongo ebandaki (ekomi kaka lokola ndelo, lokola 2–4 secondes), ntango écran ya ntalo na extension efungwami, ndenge konti na yo esalemi (nsima ya kokoma na ndelo, na kobakisa session ya mopaya, to mbala moko), mpe, soki oponi koyanola, ndenge oyokaki na dubly.me (oponi na liste ya kokoka: bolukiluki na magazini, moninga, YouTube to réseaux sociaux, site ya dubly.me, to mosusu). Nkombo ya browser na yo (lokola Chrome to Firefox) ekomami elongo na makambo oyo, elongo na bakomami ya kosalela kobongola mongongo mpe elongo na maloba ya malamu oyo otindaka. Esalelami mpo na koyeba esika plan ya ofele ekosilisaka kosala mpo na bato, nzela nini ezali kokota na bato ya sika, mpe ndenge ya kosala ete kobongola mongongo ebanda noki mpe ekweya moke. Elembo ya video, makomi ya sous-titre to adrese IP ekomami te elongo na makambo oyo.
  • —Feedback you choose to send — if you rate a dub in the extension, we store your rating (thumbs up or thumbs down), your optional comment, the address of the video page, the target language and the platform, linked to your account and installation identifier. When you rate a dub as bad, the original subtitle lines and their translations from that video are sent to an AI provider to find out what went wrong.
  • —Emails you send to our support address — if you write to hello@dubly.me, we store the sender address, the recipients, the subject, the plain text of the message and its date. Attachments are not stored.
  • —Soki osaleli aplikasíoni ya dubly.me ya Android: ID ya video ya YouTube oyo okaboli na aplikasíoni, mpe etándelo ya kobéta ya aplikasíoni ya YouTube (ezali kobéta to ekomí kokanga, esika, mbángu mpe nkómbó ya video), oyo aplikasíoni ebendaka na esaleli na yo na nzela ya nzela ya boyebisi ya Android. Aplikasíoni ebendaka boyebisi na yo te. Etándelo ya kobéta etikalaka na esaleli na yo.
  • —Tango yo longola extension yango — navigateur na yo efungola lokasa moko na dubly.me. Adrese na yango ezali na version ya extension, monoko ya yo ya kobongisa, niveau ya kosalela (esai te, esai to esalelami) mpe pene na ntango oyo extension etikalaki. Koyanola motuna oyo ezali na lokasa yango ezali ya bosololi. Visite yango mpe eyano na yo ebombami te elongo na compte na yo, identifiant ya installation na yo to adrese IP na yo, mpe ebomami nsima ya mikolo 180.

How we use it

  • —Your email address is used to sign you in (Supabase Auth), to send service emails about your account and subscription (for example a payment confirmation or a renewal reminder) and, only if you send us feedback, to reply to it. We do not send marketing emails.
  • —Subtitle text is forwarded to a translation provider and to a text-to-speech provider to generate the dubbed audio. Neither stores this text beyond the duration of the request.
  • —Usage event data is stored to apply plan limits and to understand which platforms and languages the service is used on. Minute counts reset every day at 00:00 UTC.
  • —We do not sell, rent, or trade your personal data to any third party, ever.
  • —Feedback is used to find and fix problems with dubbing quality and to reply to you. A reply may be drafted with the help of an AI provider; a person reads and approves every reply before it is sent.
  • —Support emails are used to answer you. An AI provider sorts each email into a category (payment, problem, question or spam) and detects its language, and may help draft a reply; a person reads and approves every reply before it is sent.
  • —Aplikasíoni ya Android esalelaka etándelo ya kobéta ya aplikasíoni ya YouTube kaka na esaleli na yo, mpo na kobanda frazɛ moko moko oyo ebongolami na ntángo ya malamu. Lokola elongi ya browser, etindaka ID ya video mpe makomi ya nsé na serveur na biso mpo na kobongola mpe kobimisa mongongo na yango.

Third-party services

  • —Supabase — authentication and database (email, plan, usage events, preferences). Privacy policy: supabase.com/privacy.
  • —Ba fournisseurs ya libongoli — na YouTube, plan ya ofele na extension ya sika esalelaka libongoli ya otomatiki ya YouTube yango moko na navigateur na yo, yango wana makomi ya ba sous-titres ekomaka te epai ya ba fournisseurs na biso ya libongoli. Ba version ya kala ya extension, mpe bosaleli ya ofele na ba site mosusu kino ekokangama, ezali kaka kotinda yango epai ya ba fournisseurs oyo ezali awa na nse, ndenge moko mpe libongoli ya AI na Basic: DeepSeek na ndenge ya liboso, mpe Groq, Google Gemini (API ya kofuta) mpe Anthropic Claude basalelaka yango lokola ba options mosusu to ba secours. Ba données ebombamaka te mpo na formation.
  • —Speech synthesis providers — Microsoft Edge TTS and OpenAI. Text is processed in real time and not stored.
  • —Stripe — payment processing. We never see or store your card details. Privacy policy: stripe.com/privacy.
  • —Speech recognition provider — Groq, used only when a video has no subtitles of its own. Audio is processed in real time, is not stored and is not retained for training.
  • —Brevo — sends our emails (sign-in and confirmation emails, account and subscription emails, replies to your feedback). It receives your email address and the content of the email. Privacy policy: brevo.com/legal/privacypolicy.
  • —AI providers for feedback and support emails — Groq diagnoses the translation behind a dub you rated as bad, and replies to your feedback may be drafted with one of the translation providers listed above. Support emails sent to hello@dubly.me are classified into a category and may have a reply drafted the same way. The same terms apply: no data is retained for training.
  • —Resend — receives emails sent to our support address and passes them to our server. It processes the sender address and the content of the email. Privacy policy: resend.com/legal/privacy-policy.
  • —YouTube (Google) — mpo na kotánga makomi ya nsé ya video, aplikasíoni ya Android efungolaka lokasa ya YouTube ya video oyo okaboli na kati ya aplikasíoni na kozanga komónisa yango to kobéta video. YouTube ezwi adrɛsi IP na yo mpe boyebisi ya esaleli, lokola na mobembo nyonso na YouTube. Politiki ya kobatela nzoto: policies.google.com/privacy.

Data retention

  • —Your account data (email, plan status, usage data) is kept for as long as your account exists.
  • —Makomi ya ba sous-titres mpe ba libongoli ebombamaka te na compte na yo. Ba sous-titres ya ebandeli mpe ba libongoli na yango ebombamaka na identifiant ya video ya bato nyonso. Mongongo oyo ebongolami esalemaka mpo na demande moko moko mpe ebombamaka te na ba serveurs na biso. Kaka eloko moko oyo ezali na mobeko te ezali video na biso ya ndakisa: tobongisaka mongongo na yango oyo ebongolami liboso mpe tobombaka yango na ba serveurs na biso mpo ebanda noki. Ezali na ba données ya moto te.
  • —Okoki kolimwisa compte na yo tango nionso na extension: fungola yango tango ozali kokota mpe finá Boma compte. Okoki mpe kotindela biso email na hello@dubly.me.
  • —Service events are deleted after 180 days. Events linked to your account are deleted together with your account.
  • —Feedback is kept for as long as your account exists and is deleted together with your account.
  • —Support emails are deleted one year after the last message in the conversation.
  • —Tango obomi konti na yo, tobatikaka hash ya email na yo oyo ekoki kozongisama te — email yango moko te — mpo na bikambo mibale. Mpo ete ndelo ya mokolo moko ya plan ya ofele ekoka kobongisama te na kolimwisa konti mpe kosala lisusu, hash yango mpe mosaleli ya mokolo wana ebombamaka kino nsuka ya mokolo oyo elandi. Mpo ete tosalela yo lisusu te mokanda na biso ya mbala moko mpo na kotala magazini, hash yango ebombamaka kino okosenga biso ete tolongola yango.

Your rights

  • —You have the right to access, correct, or delete your personal data at any time.
  • —To export or delete your data, contact us at the address below.
  • —If you are in the European Economic Area, you have additional rights under the GDPR.

Cookies

  • —We set no tracking or advertising cookies unless you opt in. Choosing "necessary only" in the cookie notice means none are set at all. If you accept analytics, Google Analytics sets cookies and your IP address is anonymized.
  • —Your extension sign-in session is held in the browser's extension storage, not in cookies. The extension does not read or send cookies from the sites you visit.

Contact

  • —Questions or requests: hello@dubly.me
  • —Ebongisamaki nsuka: October 15, 2026

Limited use

  • —Data collected by dubly.me is used solely to provide and improve the dubbing service. We do not use your data for advertising, interest-based profiling, or any purpose unrelated to the extension's core function.

Data security

  • —All data transmitted to our servers is sent over encrypted HTTPS connections.
  • —Ba données ya compte oyo ebombami na base de données na biso (Supabase) ebatelami na ba mesures ya sécurité oyo ezali na niveau ya industrie. Mongongo ya video oyo ozali kotala mpe mongongo oyo ebongolami oyo tozali kosala ebombamaka te na ba serveurs na biso. Ba sous-titres mpe ba libongoli na yango ebombamaka na ba identifiants ya video ya bato nyonso, kozanga lien na compte na yo. Kaka eloko moko oyo ezali na mobeko te ezali mongongo oyo ebongolami ya video na biso ya ndakisa.

Chrome permissions

  • —storage — keeps your sign-in session and your interface preferences in the browser.
  • —scripting — detects the active video and injects the dubbing interface. We read only subtitle data from the page, not your browsing history or personal content.
  • —identity — used only for the optional "Continue with Google" sign-in flow.
  • —Host permissions — required to run the extension on the video sites where you activate dubbing. The extension only acts on a page once it finds a video element and you start a dub.

Children's privacy

  • —dubly.me is not directed at children under the age of 13. We do not knowingly collect personal data from children.

Policy updates

  • —If we make material changes to this policy, we will update the date at the bottom of this page.
  • —Continued use of the extension after changes are posted constitutes acceptance of the updated policy.

Data Controller

  • —Sisum OÜ, registry code 16335961.
  • —Kaasiku tn 32b, Jõhvi küla, Jõhvi vald, 41541 Ida-Viru maakond, Estonia.
  • —Contact: hello@dubly.me

Legal Basis for Processing (GDPR Art. 6)

  • —Email address — contract performance (Art. 6(1)(b)): necessary to authenticate and manage your account.
  • —Usage data — contract performance (Art. 6(1)(b)): necessary to enforce the free plan limit.
  • —Subtitle text — contract performance (Art. 6(1)(b)): necessary to provide the dubbing service.
  • —Feedback — legitimate interest (Art. 6(1)(f)): improving dubbing quality and replying to feedback you chose to send us.
  • —Support emails — legitimate interest (Art. 6(1)(f)): answering the messages you send us.

Supervisory Authority

  • —You have the right to lodge a complaint with a supervisory authority. In Estonia: Data Protection Inspectorate (Andmekaitse Inspektsioon), www.aki.ee.
  • —If located in another EU/EEA country, you may contact your local supervisory authority.

California Residents (CCPA)

  • —We do not sell personal data. California residents may contact us at hello@dubly.me to exercise any additional rights under CCPA.