dubly.me

Legal

Privacy Policy

dubly.me hè un'estensione di navigatore (Chrome, Firefox) chì doppia i video nantu à YouTube, Netflix è altre piattaforme in tempu reale. Questa pagina spiega quali dati cullettemu, perchè, è cumu sò trattati.

What we collect

  • —Email address — when you create an account or sign in.
  • —Subtitle text from the video you are watching — sent to our server only when you activate dubbing, in order to translate it and generate dubbed audio. For YouTube videos fetched through our server, we cache the video's original subtitle track against the public video ID so that repeat views do not re-fetch it. Translations are cached the same way, against the video ID and target language, so the same video is not translated twice. Neither cache is linked to your account.
  • —Usage event data, linked to your account — for each dubbing session: the platform (for example YouTube, Udemy, Vimeo, Netflix, Coursera, edX, TED or Rumble), a video identifier, your target language, the number of subtitle segments and the number of characters synthesized. Used to enforce plan limits and for basic service analytics.
  • —Language and voice preferences (target language, voice gender, speech provider) — stored on our server against your account, so your settings follow you across sessions.
  • —Approximate country — derived from your IP address via our hosting provider, used for analytics and abuse detection.
  • —A one-way, salted hash of your IP address — used only to detect abuse of the free plan across multiple accounts. We do not store your raw IP address.
  • —A random installation identifier — created in your browser the first time the extension contacts our server and kept in extension storage. We use it to count free minutes per installation as well as per account, so the free plan cannot be reset by signing up with a new email address. It is not linked to your identity, contains no device or hardware information, and is gone when you remove the extension.
  • —Audio from the video you are watching — only when the video has no subtitles at all, and only on paid plans. It is sent for automatic transcription, so that there is something to translate and dub. The audio itself is not stored; the resulting transcript is cached against the public video ID, like a subtitle track, and is not linked to your account.
  • —Eventi di serviziu, ligati à u vostru contu è à l'identificatore d'installazione — quandu un limitu di u pianu hè righjuntu, quandu una richiesta di doppiaggio fallisce da a nostra parte, quandu l'audio doppiatu ùn riesce à riproducesi in u vostru navigatore, quantu tempu a prima frase doppiata hà pigliatu per inizià (registratu solu cum'è una gamma, cum'è 2–4 secondi), quandu a schermata di i prezzi in l'estensione hè aperta, cumu u vostru contu hè statu creatu (dopu avè righjuntu un limitu, aghjurnendu una sessione di invitatu, o direttamente), è, se sceglite di risponde, cumu avete intesu parlà di dubly.me (sceltu da una lista fissa: ricerca in u magazinu, un amicu, YouTube o e rete suciale, u situ web dubly.me, o altru). U nome di u vostru navigatore (per esempiu Chrome o Firefox) hè registratu cù questi eventi, cù i registri d'usu di u doppiaggio è cù u feedback chì inviate. Adupratu per capisce induve u pianu gratuitu smette di funzionà per a ghjente, quali canali portanu novi utilizatori, è cumu fà per chì u doppiaggio principii più prestu è fallisca menu spessu. Nisun identificatore di video, testu di sottutituli o indirizzu IP hè registratu cù questi eventi.
  • —Feedback you choose to send — if you rate a dub in the extension, we store your rating (thumbs up or thumbs down), your optional comment, the address of the video page, the target language and the platform, linked to your account and installation identifier. When you rate a dub as bad, the original subtitle lines and their translations from that video are sent to an AI provider to find out what went wrong.
  • —Emails you send to our support address — if you write to hello@dubly.me, we store the sender address, the recipients, the subject, the plain text of the message and its date. Attachments are not stored.
  • —Se usi l'app Android di dubly.me: l'ID di u video YouTube chì sparte à l'app, è u statu di riproduzione di l'app YouTube (in riproduzione o in pausa, pusizione, velocità è titulu di u video), chì l'app leghje nant'à u to dispusitivu per mezu di l'accessu à e nutificazione d'Android. L'app ùn leghje micca e to nutificazione. U statu di riproduzione ferma nant'à u to dispusitivu.
  • —Quandu eliminate l'estensione — u vostru navigatore apre una pagina nant'à dubly.me. U so indirizzu porta a versione di l'estensione, a vostra lingua di doppiaggio, un livellu d'usu approssimativu (micca pruvatu, pruvatu o usatu) è approssimativamente quantu tempu l'estensione hè stata installata. Risponde à a quistione nant'à quella pagina hè facultativu. A visita è a vostra risposta ùn sò micca almacenate cù u vostru contu, u vostru identificatore d'installazione o a vostra indirizzu IP, è sò cancellate dopu 180 ghjorni.

How we use it

  • —Your email address is used to sign you in (Supabase Auth), to send service emails about your account and subscription (for example a payment confirmation or a renewal reminder) and, only if you send us feedback, to reply to it. We do not send marketing emails.
  • —Subtitle text is forwarded to a translation provider and to a text-to-speech provider to generate the dubbed audio. Neither stores this text beyond the duration of the request.
  • —Usage event data is stored to apply plan limits and to understand which platforms and languages the service is used on. Minute counts reset every day at 00:00 UTC.
  • —We do not sell, rent, or trade your personal data to any third party, ever.
  • —Feedback is used to find and fix problems with dubbing quality and to reply to you. A reply may be drafted with the help of an AI provider; a person reads and approves every reply before it is sent.
  • —Support emails are used to answer you. An AI provider sorts each email into a category (payment, problem, question or spam) and detects its language, and may help draft a reply; a person reads and approves every reply before it is sent.
  • —L'app Android usa u statu di riproduzione di l'app YouTube solu nant'à u to dispusitivu, per principià ogni frase dubbata à u mumentu ghjustu. Cum'è l'estensione di u navigatore, manda l'ID di u video è i sottutituli à u nostru servitore per traduceli è dà li voce.

Third-party services

  • —Supabase — authentication and database (email, plan, usage events, preferences). Privacy policy: supabase.com/privacy.
  • —Fornitori di traduzzione — nant'à YouTube, u pianu gratuitu di l'estensione attuale usa a traduzione automatica di YouTube stessu in u to navigatore, dunque u testu di i sottutituli ùn ghjunghje micca à i nostri fornitori di traduzzione. E versioni più vechje di l'estensione, è l'usu gratuitu nant'à altri siti finchè ùn serà disattivatu, u mandanu sempre à i fornitori quì sottu, cum'è a traduzione AI cù Basic: DeepSeek per difettu, cù Groq, Google Gemini (API à pagamentu) è Anthropic Claude aduprati cum'è alternative o suluzioni di riserva. Nisun datu hè cunservatu per l'addestramentu.
  • —Speech synthesis providers — Microsoft Edge TTS and OpenAI. Text is processed in real time and not stored.
  • —Stripe — payment processing. We never see or store your card details. Privacy policy: stripe.com/privacy.
  • —Speech recognition provider — Groq, used only when a video has no subtitles of its own. Audio is processed in real time, is not stored and is not retained for training.
  • —Brevo — sends our emails (sign-in and confirmation emails, account and subscription emails, replies to your feedback). It receives your email address and the content of the email. Privacy policy: brevo.com/legal/privacypolicy.
  • —AI providers for feedback and support emails — Groq diagnoses the translation behind a dub you rated as bad, and replies to your feedback may be drafted with one of the translation providers listed above. Support emails sent to hello@dubly.me are classified into a category and may have a reply drafted the same way. The same terms apply: no data is retained for training.
  • —Resend — receives emails sent to our support address and passes them to our server. It processes the sender address and the content of the email. Privacy policy: resend.com/legal/privacy-policy.
  • —YouTube (Google) — per leghje i sottutituli di un video, l'app Android carica a pagina YouTube di u video chì avete spartutu in l'app senza mustrà la nè riproduce u video. YouTube riceve u vostru indirizzu IP è l'infurmazioni nant'à u dispusitivu, cum'è per ogni visita à YouTube. Pulitica di cunfidenzialità: policies.google.com/privacy.

Data retention

  • —Your account data (email, plan status, usage data) is kept for as long as your account exists.
  • —U testu di i sottutituli è e traduzzione ùn sò micca almacenati in u to contu. E tracce di sottutituli originale è e so traduzzione sò in cache contr'à l'identificatore publicu di u video. L'audio doppiatu hè generatu per ogni richiesta è ùn hè micca almacenatu nantu à i nostri servitori. L’unica eccezzione hè u nostru video d’esempiu: preparemu u so audio doppiatu in anticipu è u tenimu nant’à i nostri servitori per ch’ellu principii prestu. Ùn cuntene alcunu dati persunale.
  • —Poi eliminà u to contu in ogni mumentu in l'estensione: aprila mentre site cunnessu è preme Elimina u contu. Poi ancu mandà ci una email à hello@dubly.me.
  • —Service events are deleted after 180 days. Events linked to your account are deleted together with your account.
  • —Feedback is kept for as long as your account exists and is deleted together with your account.
  • —Support emails are deleted one year after the last message in the conversation.
  • —Quandu cancelli u to contu, guardemu un hash unidirezionale di u to indirizzu email — micca l'indirizzu stessu — per duie ragioni. Perchì u limitu ghjurnaleru di u pianu gratuitu ùn possi esse resettatu cancellendu un contu è creendulu di novu, u hash è l'usu di quellu ghjornu sò guardati finu à a fine di u ghjornu seguente. Perchì ùn ti mandemu micca una seconda volta a nostra dumanda unica per una recensione in u magazinu, u hash hè guardatu finu à chì tu ci dumandi di rimuovelu.

Your rights

  • —You have the right to access, correct, or delete your personal data at any time.
  • —To export or delete your data, contact us at the address below.
  • —If you are in the European Economic Area, you have additional rights under the GDPR.

Cookies

  • —We set no tracking or advertising cookies unless you opt in. Choosing "necessary only" in the cookie notice means none are set at all. If you accept analytics, Google Analytics sets cookies and your IP address is anonymized.
  • —Your extension sign-in session is held in the browser's extension storage, not in cookies. The extension does not read or send cookies from the sites you visit.

Contact

  • —Questions or requests: hello@dubly.me
  • —Ultimu aghjurnamentu: 15 d'ottobre 2026

Limited use

  • —Data collected by dubly.me is used solely to provide and improve the dubbing service. We do not use your data for advertising, interest-based profiling, or any purpose unrelated to the extension's core function.

Data security

  • —All data transmitted to our servers is sent over encrypted HTTPS connections.
  • —I dati di u contu almacenati in a nostra basa di dati (Supabase) sò prutetti cù misure di sicurezza standard di l'industria. Nè l'audio di u video chì fighjate nè l'audio doppiatu chì generemu ùn sò micca almacenati nantu à i nostri servitori. E tracce di sottutituli è e so traduzzione sò in cache contr'à identificatori publichi di video, senza ligame à u to contu. L’unica eccezzione hè l’audio doppiatu di u nostru video d’esempiu.

Chrome permissions

  • —storage — keeps your sign-in session and your interface preferences in the browser.
  • —scripting — detects the active video and injects the dubbing interface. We read only subtitle data from the page, not your browsing history or personal content.
  • —identity — used only for the optional "Continue with Google" sign-in flow.
  • —Host permissions — required to run the extension on the video sites where you activate dubbing. The extension only acts on a page once it finds a video element and you start a dub.

Children's privacy

  • —dubly.me is not directed at children under the age of 13. We do not knowingly collect personal data from children.

Policy updates

  • —If we make material changes to this policy, we will update the date at the bottom of this page.
  • —Continued use of the extension after changes are posted constitutes acceptance of the updated policy.

Data Controller

  • —Sisum OÜ, registry code 16335961.
  • —Kaasiku tn 32b, Jõhvi küla, Jõhvi vald, 41541 Ida-Viru maakond, Estonia.
  • —Contact: hello@dubly.me

Legal Basis for Processing (GDPR Art. 6)

  • —Email address — contract performance (Art. 6(1)(b)): necessary to authenticate and manage your account.
  • —Usage data — contract performance (Art. 6(1)(b)): necessary to enforce the free plan limit.
  • —Subtitle text — contract performance (Art. 6(1)(b)): necessary to provide the dubbing service.
  • —Feedback — legitimate interest (Art. 6(1)(f)): improving dubbing quality and replying to feedback you chose to send us.
  • —Support emails — legitimate interest (Art. 6(1)(f)): answering the messages you send us.

Supervisory Authority

  • —You have the right to lodge a complaint with a supervisory authority. In Estonia: Data Protection Inspectorate (Andmekaitse Inspektsioon), www.aki.ee.
  • —If located in another EU/EEA country, you may contact your local supervisory authority.

California Residents (CCPA)

  • —We do not sell personal data. California residents may contact us at hello@dubly.me to exercise any additional rights under CCPA.