dubly.me

Legal

Privacy Policy

dubly.me ni kiendelezi cha kivinjari (Chrome, Firefox) kinachodub video kwenye YouTube, Netflix na majukwaa mengine kwa wakati halisi. Ukurasa huu unaeleza data gani tunakusanya, kwa nini, na jinsi inavyoshughulikiwa.

What we collect

  • —Email address — when you create an account or sign in.
  • —Subtitle text from the video you are watching — sent to our server only when you activate dubbing, in order to translate it and generate dubbed audio. For YouTube videos fetched through our server, we cache the video's original subtitle track against the public video ID so that repeat views do not re-fetch it. Translations are cached the same way, against the video ID and target language, so the same video is not translated twice. Neither cache is linked to your account.
  • —Usage event data, linked to your account — for each dubbing session: the platform (for example YouTube, Udemy, Vimeo, Netflix, Coursera, edX, TED or Rumble), a video identifier, your target language, the number of subtitle segments and the number of characters synthesized. Used to enforce plan limits and for basic service analytics.
  • —Language and voice preferences (target language, voice gender, speech provider) — stored on our server against your account, so your settings follow you across sessions.
  • —Approximate country — derived from your IP address via our hosting provider, used for analytics and abuse detection.
  • —A one-way, salted hash of your IP address — used only to detect abuse of the free plan across multiple accounts. We do not store your raw IP address.
  • —A random installation identifier — created in your browser the first time the extension contacts our server and kept in extension storage. We use it to count free minutes per installation as well as per account, so the free plan cannot be reset by signing up with a new email address. It is not linked to your identity, contains no device or hardware information, and is gone when you remove the extension.
  • —Audio from the video you are watching — only when the video has no subtitles at all, and only on paid plans. It is sent for automatic transcription, so that there is something to translate and dub. The audio itself is not stored; the resulting transcript is cached against the public video ID, like a subtitle track, and is not linked to your account.
  • —Matukio ya huduma, yanayohusishwa na akaunti yako na kitambulisho cha usakinishaji — wakati kikomo cha mpango kinafikiwa, wakati ombi la utafsiri wa sauti linashindwa kwa upande wetu, wakati sauti iliyotafsiriwa inashindwa kucheza kwenye kivinjari chako, muda ambao sentensi ya kwanza iliyotafsiriwa ilichukua kuanza (inarekodiwa tu kama kiwango, kama vile sekunde 2–4), wakati skrini ya bei kwenye kiendelezi inafunguliwa, jinsi akaunti yako ilivyoundwa (baada ya kufikia kikomo, kwa kuboresha kipindi cha mgeni, au moja kwa moja), na, ikiwa utachagua kujibu, jinsi ulivyosikia kuhusu dubly.me (imechaguliwa kutoka orodha maalum: utafutaji wa duka, rafiki, YouTube au mitandao ya kijamii, tovuti ya dubly.me, au nyingine). Jina la kivinjari chako (kwa mfano Chrome au Firefox) linarekodiwa pamoja na matukio haya, pamoja na rekodi za matumizi ya utafsiri wa sauti na maoni unayotuma. Inatumika kuelewa ni wapi mpango wa bure unaacha kufanya kazi kwa watu, ni njia zipi zinaleta watumiaji wapya, na jinsi ya kufanya utafsiri wa sauti uanze haraka na ushindwe mara chache. Hakuna kitambulisho cha video, maandishi ya manukuu au anwani ya IP inayorekodiwa pamoja na matukio haya.
  • —Feedback you choose to send — if you rate a dub in the extension, we store your rating (thumbs up or thumbs down), your optional comment, the address of the video page, the target language and the platform, linked to your account and installation identifier. When you rate a dub as bad, the original subtitle lines and their translations from that video are sent to an AI provider to find out what went wrong.
  • —Emails you send to our support address — if you write to hello@dubly.me, we store the sender address, the recipients, the subject, the plain text of the message and its date. Attachments are not stored.
  • —Ikiwa unatumia programu ya dubly.me ya Android: kitambulisho cha video ya YouTube unayoshiriki kwenye programu, na hali ya uchezaji ya programu ya YouTube (inacheza au imesimama, nafasi, kasi na kichwa cha video), ambayo programu husoma kwenye kifaa chako kupitia ufikiaji wa arifa wa Android. Programu haisomi arifa zako. Hali ya uchezaji hubaki kwenye kifaa chako.
  • —Unapoondoa kiendelezi — kivinjari chako hufungua ukurasa kwenye dubly.me. Anwani yake hubeba toleo la kiendelezi, lugha yako ya udabaji, kiwango cha matumizi kwa ukaribu (hujajaribu, umejaribu au umetumia) na takriban muda ambao kiendelezi kilikuwa kimesakinishwa. Kujibu swali kwenye ukurasa huo ni hiari. Ziara na jibu lako hazihifadhiwi pamoja na akaunti yako, kitambulisho chako cha usakinishaji au anwani yako ya IP, na hufutwa baada ya siku 180.

How we use it

  • —Your email address is used to sign you in (Supabase Auth), to send service emails about your account and subscription (for example a payment confirmation or a renewal reminder) and, only if you send us feedback, to reply to it. We do not send marketing emails.
  • —Subtitle text is forwarded to a translation provider and to a text-to-speech provider to generate the dubbed audio. Neither stores this text beyond the duration of the request.
  • —Usage event data is stored to apply plan limits and to understand which platforms and languages the service is used on. Minute counts reset every day at 00:00 UTC.
  • —We do not sell, rent, or trade your personal data to any third party, ever.
  • —Feedback is used to find and fix problems with dubbing quality and to reply to you. A reply may be drafted with the help of an AI provider; a person reads and approves every reply before it is sent.
  • —Support emails are used to answer you. An AI provider sorts each email into a category (payment, problem, question or spam) and detects its language, and may help draft a reply; a person reads and approves every reply before it is sent.
  • —Programu ya Android hutumia hali ya uchezaji ya programu ya YouTube kwenye kifaa chako tu, ili kuanza kila sentensi iliyotafsiriwa kwa wakati sahihi. Kama kiendelezi cha kivinjari, hutuma kitambulisho cha video na manukuu kwenye seva yetu ili kuyatafsiri na kuyatoa kwa sauti.

Third-party services

  • —Supabase — authentication and database (email, plan, usage events, preferences). Privacy policy: supabase.com/privacy.
  • —Watoa huduma za tafsiri — kwenye YouTube, mpango wa bure katika kiendelezi cha sasa unatumia tafsiri ya kiotomatiki ya YouTube yenyewe ndani ya kivinjari chako, kwa hivyo maandishi ya manukuu hayafiki kwa watoa huduma wetu wa tafsiri. Matoleo ya zamani ya kiendelezi, na matumizi ya bure kwenye tovuti nyingine hadi hilo litakapozimwa, bado yanayatuma kwa watoa huduma walio hapa chini, kama inavyofanya tafsiri ya AI kwenye Basic: DeepSeek kwa chaguo-msingi, na Groq, Google Gemini (API ya kulipia) na Anthropic Claude zikitumika kama mbadala au akiba. Hakuna data inayohifadhiwa kwa ajili ya mafunzo.
  • —Speech synthesis providers — Microsoft Edge TTS and OpenAI. Text is processed in real time and not stored.
  • —Stripe — payment processing. We never see or store your card details. Privacy policy: stripe.com/privacy.
  • —Speech recognition provider — Groq, used only when a video has no subtitles of its own. Audio is processed in real time, is not stored and is not retained for training.
  • —Brevo — sends our emails (sign-in and confirmation emails, account and subscription emails, replies to your feedback). It receives your email address and the content of the email. Privacy policy: brevo.com/legal/privacypolicy.
  • —AI providers for feedback and support emails — Groq diagnoses the translation behind a dub you rated as bad, and replies to your feedback may be drafted with one of the translation providers listed above. Support emails sent to hello@dubly.me are classified into a category and may have a reply drafted the same way. The same terms apply: no data is retained for training.
  • —Resend — receives emails sent to our support address and passes them to our server. It processes the sender address and the content of the email. Privacy policy: resend.com/legal/privacy-policy.
  • —YouTube (Google) — ili kusoma manukuu ya video, programu ya Android hupakia ukurasa wa YouTube wa video uliyoshiriki ndani ya programu bila kuuonyesha au kucheza video. YouTube hupokea anwani yako ya IP na taarifa za kifaa, kama ilivyo kwa ziara yoyote ya YouTube. Sera ya faragha: policies.google.com/privacy.

Data retention

  • —Your account data (email, plan status, usage data) is kept for as long as your account exists.
  • —Maandishi ya manukuu na tafsiri hazihifadhiwi kwenye akaunti yako. Nyimbo asili za manukuu na tafsiri zake huhifadhiwa kwenye kitambulisho cha video cha umma. Sauti iliyodub hutengenezwa kwa kila ombi na haihifadhiwi kwenye seva zetu. Tofauti pekee ni video yetu ya mfano: tunaandaa sauti yake iliyotafsiriwa mapema na kuihifadhi kwenye seva zetu ili ianze haraka. Haina data yoyote ya kibinafsi.
  • —Unaweza kufuta akaunti yako wakati wowote kwenye kiendelezi: kifungue ukiwa umeingia na ubonyeze Futa akaunti. Unaweza pia kututumia barua pepe kwa hello@dubly.me.
  • —Service events are deleted after 180 days. Events linked to your account are deleted together with your account.
  • —Feedback is kept for as long as your account exists and is deleted together with your account.
  • —Support emails are deleted one year after the last message in the conversation.
  • —Unapofuta akaunti yako, tunahifadhi hash ya njia moja ya barua pepe yako — sio barua pepe yenyewe — kwa madhumuni mawili. Ili kikomo cha kila siku cha mpango wa bure kisiweze kuwekwa upya kwa kufuta akaunti na kuiunda tena, hash na matumizi ya siku hiyo huhifadhiwa hadi mwisho wa siku inayofuata. Ili tusikutumie ombi letu la mara moja la ukaguzi wa duka mara ya pili, hash huhifadhiwa hadi utuombe tuiondoe.

Your rights

  • —You have the right to access, correct, or delete your personal data at any time.
  • —To export or delete your data, contact us at the address below.
  • —If you are in the European Economic Area, you have additional rights under the GDPR.

Cookies

  • —We set no tracking or advertising cookies unless you opt in. Choosing "necessary only" in the cookie notice means none are set at all. If you accept analytics, Google Analytics sets cookies and your IP address is anonymized.
  • —Your extension sign-in session is held in the browser's extension storage, not in cookies. The extension does not read or send cookies from the sites you visit.

Contact

  • —Questions or requests: hello@dubly.me
  • —Ilisasishwa mwisho: Oktoba 15, 2026

Limited use

  • —Data collected by dubly.me is used solely to provide and improve the dubbing service. We do not use your data for advertising, interest-based profiling, or any purpose unrelated to the extension's core function.

Data security

  • —All data transmitted to our servers is sent over encrypted HTTPS connections.
  • —Data ya akaunti iliyohifadhiwa kwenye hifadhidata yetu (Supabase) inalindwa kwa kutumia hatua za usalama za kiwango cha tasnia. Wala sauti ya video unayotazama wala sauti iliyodub tunayotengeneza haihifadhiwi kwenye seva zetu. Nyimbo za manukuu na tafsiri zake huhifadhiwa kwenye vitambulisho vya video vya umma, bila kiungo kwenye akaunti yako. Tofauti pekee ni sauti iliyotafsiriwa ya video yetu ya mfano.

Chrome permissions

  • —storage — keeps your sign-in session and your interface preferences in the browser.
  • —scripting — detects the active video and injects the dubbing interface. We read only subtitle data from the page, not your browsing history or personal content.
  • —identity — used only for the optional "Continue with Google" sign-in flow.
  • —Host permissions — required to run the extension on the video sites where you activate dubbing. The extension only acts on a page once it finds a video element and you start a dub.

Children's privacy

  • —dubly.me is not directed at children under the age of 13. We do not knowingly collect personal data from children.

Policy updates

  • —If we make material changes to this policy, we will update the date at the bottom of this page.
  • —Continued use of the extension after changes are posted constitutes acceptance of the updated policy.

Data Controller

  • —Sisum OÜ, registry code 16335961.
  • —Kaasiku tn 32b, Jõhvi küla, Jõhvi vald, 41541 Ida-Viru maakond, Estonia.
  • —Contact: hello@dubly.me

Legal Basis for Processing (GDPR Art. 6)

  • —Email address — contract performance (Art. 6(1)(b)): necessary to authenticate and manage your account.
  • —Usage data — contract performance (Art. 6(1)(b)): necessary to enforce the free plan limit.
  • —Subtitle text — contract performance (Art. 6(1)(b)): necessary to provide the dubbing service.
  • —Feedback — legitimate interest (Art. 6(1)(f)): improving dubbing quality and replying to feedback you chose to send us.
  • —Support emails — legitimate interest (Art. 6(1)(f)): answering the messages you send us.

Supervisory Authority

  • —You have the right to lodge a complaint with a supervisory authority. In Estonia: Data Protection Inspectorate (Andmekaitse Inspektsioon), www.aki.ee.
  • —If located in another EU/EEA country, you may contact your local supervisory authority.

California Residents (CCPA)

  • —We do not sell personal data. California residents may contact us at hello@dubly.me to exercise any additional rights under CCPA.