dubly.me

Legal

Privacy Policy

Ang dubly.me ay isang browser extension (Chrome, Firefox) na nagdu-dub ng mga video sa YouTube, Netflix at iba pang platform sa real time. Ipinapaliwanag ng page na ito kung anong data ang kinokolekta namin, bakit, at paano ito hinahawakan.

What we collect

  • —Email address — when you create an account or sign in.
  • —Subtitle text from the video you are watching — sent to our server only when you activate dubbing, in order to translate it and generate dubbed audio. For YouTube videos fetched through our server, we cache the video's original subtitle track against the public video ID so that repeat views do not re-fetch it. Translations are cached the same way, against the video ID and target language, so the same video is not translated twice. Neither cache is linked to your account.
  • —Usage event data, linked to your account — for each dubbing session: the platform (for example YouTube, Udemy, Vimeo, Netflix, Coursera, edX, TED or Rumble), a video identifier, your target language, the number of subtitle segments and the number of characters synthesized. Used to enforce plan limits and for basic service analytics.
  • —Language and voice preferences (target language, voice gender, speech provider) — stored on our server against your account, so your settings follow you across sessions.
  • —Approximate country — derived from your IP address via our hosting provider, used for analytics and abuse detection.
  • —A one-way, salted hash of your IP address — used only to detect abuse of the free plan across multiple accounts. We do not store your raw IP address.
  • —A random installation identifier — created in your browser the first time the extension contacts our server and kept in extension storage. We use it to count free minutes per installation as well as per account, so the free plan cannot be reset by signing up with a new email address. It is not linked to your identity, contains no device or hardware information, and is gone when you remove the extension.
  • —Audio from the video you are watching — only when the video has no subtitles at all, and only on paid plans. It is sent for automatic transcription, so that there is something to translate and dub. The audio itself is not stored; the resulting transcript is cached against the public video ID, like a subtitle track, and is not linked to your account.
  • —Mga kaganapan sa serbisyo, na nauugnay sa iyong account at installation identifier — kapag naabot na ang limitasyon ng plano, kapag nabigo ang isang kahilingan sa dubbing sa aming panig, kapag hindi nag-play ang dubbed audio sa iyong browser, gaano katagal bago magsimula ang unang dubbed sentence (naitala lamang bilang isang range, tulad ng 2–4 na segundo), kapag binuksan ang pricing screen sa extension, kung paano ginawa ang iyong account (pagkatapos maabot ang isang limitasyon, sa pamamagitan ng pag-upgrade ng guest session, o direkta), at, kung pipiliin mong sagutin, kung paano mo nalaman ang tungkol sa dubly.me (pinili mula sa isang fixed na listahan: paghahanap sa store, isang kaibigan, YouTube o social media, ang dubly.me website, o iba pa). Ang pangalan ng iyong browser (halimbawa Chrome o Firefox) ay naitala kasama ng mga kaganapang ito, kasama ng mga talaan ng paggamit ng dubbing at ng feedback na ipinapadala mo. Ginagamit upang maunawaan kung saan humihinto ang paggana ng free plan para sa mga tao, aling mga channel ang nagdadala ng mga bagong user, at kung paano gawing mas mabilis magsimula at mas madalang mabigo ang dubbing. Walang video identifier, subtitle text o IP address ang naitala kasama ng mga kaganapang ito.
  • —Feedback you choose to send — if you rate a dub in the extension, we store your rating (thumbs up or thumbs down), your optional comment, the address of the video page, the target language and the platform, linked to your account and installation identifier. When you rate a dub as bad, the original subtitle lines and their translations from that video are sent to an AI provider to find out what went wrong.
  • —Emails you send to our support address — if you write to hello@dubly.me, we store the sender address, the recipients, the subject, the plain text of the message and its date. Attachments are not stored.
  • —Kung ginagamit mo ang dubly.me Android app: ang ID ng YouTube video na ibinabahagi mo sa app, at ang playback state ng YouTube app (nagpe-play o naka-pause, posisyon, bilis at pamagat ng video), na binabasa ng app sa iyong device sa pamamagitan ng notification access ng Android. Hindi binabasa ng app ang iyong mga notification. Ang playback state ay nananatili sa iyong device.
  • —Kapag inalis mo ang extension — magbubukas ang iyong browser ng pahina sa dubly.me. Ang address nito ay nagdadala ng bersyon ng extension, ang iyong wika ng dubbing, isang magaspang na antas ng paggamit (hindi pa nasubukan, nasubukan o nagamit) at humigit-kumulang kung gaano katagal naka-install ang extension. Opsyonal ang pagsagot sa tanong sa pahinang iyon. Ang pagbisita at ang iyong sagot ay hindi iniimbak kasama ng iyong account, ng iyong identifier ng pag-install o ng iyong IP address, at binubura pagkatapos ng 180 araw.

How we use it

  • —Your email address is used to sign you in (Supabase Auth), to send service emails about your account and subscription (for example a payment confirmation or a renewal reminder) and, only if you send us feedback, to reply to it. We do not send marketing emails.
  • —Subtitle text is forwarded to a translation provider and to a text-to-speech provider to generate the dubbed audio. Neither stores this text beyond the duration of the request.
  • —Usage event data is stored to apply plan limits and to understand which platforms and languages the service is used on. Minute counts reset every day at 00:00 UTC.
  • —We do not sell, rent, or trade your personal data to any third party, ever.
  • —Feedback is used to find and fix problems with dubbing quality and to reply to you. A reply may be drafted with the help of an AI provider; a person reads and approves every reply before it is sent.
  • —Support emails are used to answer you. An AI provider sorts each email into a category (payment, problem, question or spam) and detects its language, and may help draft a reply; a person reads and approves every reply before it is sent.
  • —Ginagamit ng Android app ang playback state ng YouTube app sa iyong device lamang, upang simulan ang bawat dubbed na pangungusap sa tamang oras. Tulad ng browser extension, ipinapadala nito ang video ID at ang mga subtitle sa aming server upang isalin at i-voice ang mga ito.

Third-party services

  • —Supabase — authentication and database (email, plan, usage events, preferences). Privacy policy: supabase.com/privacy.
  • —Mga tagapagbigay ng pagsasalin — sa YouTube, ginagamit ng libreng plan sa kasalukuyang extension ang sariling auto-translate ng YouTube sa iyong browser, kaya hindi umaabot ang teksto ng subtitle sa aming mga tagapagbigay ng pagsasalin. Ang mga mas lumang bersyon ng extension, at ang libreng paggamit sa ibang mga site hangga’t hindi pa ito pinapatay, ay nagpapadala pa rin nito sa mga tagapagbigay sa ibaba, gayundin ang AI translation sa Basic: DeepSeek bilang default, kasama ang Groq, Google Gemini (bayad na API) at Anthropic Claude bilang mga alternatibo o fallback. Walang datos na itinatago para sa training.
  • —Speech synthesis providers — Microsoft Edge TTS and OpenAI. Text is processed in real time and not stored.
  • —Stripe — payment processing. We never see or store your card details. Privacy policy: stripe.com/privacy.
  • —Speech recognition provider — Groq, used only when a video has no subtitles of its own. Audio is processed in real time, is not stored and is not retained for training.
  • —Brevo — sends our emails (sign-in and confirmation emails, account and subscription emails, replies to your feedback). It receives your email address and the content of the email. Privacy policy: brevo.com/legal/privacypolicy.
  • —AI providers for feedback and support emails — Groq diagnoses the translation behind a dub you rated as bad, and replies to your feedback may be drafted with one of the translation providers listed above. Support emails sent to hello@dubly.me are classified into a category and may have a reply drafted the same way. The same terms apply: no data is retained for training.
  • —Resend — receives emails sent to our support address and passes them to our server. It processes the sender address and the content of the email. Privacy policy: resend.com/legal/privacy-policy.
  • —YouTube (Google) — upang basahin ang mga subtitle ng isang video, nilo-load ng Android app ang YouTube page ng video na ibinahagi mo sa loob ng app nang hindi ito ipinapakita o pina-play ang video. Natatanggap ng YouTube ang iyong IP address at impormasyon ng device, tulad ng anumang pagbisita sa YouTube. Privacy policy: policies.google.com/privacy.

Data retention

  • —Your account data (email, plan status, usage data) is kept for as long as your account exists.
  • —Ang teksto ng subtitle at mga pagsasalin ay hindi iniimbak laban sa iyong account. Ang orihinal na subtitle tracks at ang kanilang mga pagsasalin ay naka-cache laban sa public video identifier. Ang dubbed audio ay nabuo para sa bawat request at hindi iniimbak sa aming mga server. Ang tanging eksepsiyon ay ang aming sample na video: inihahanda namin nang maaga ang naka-dub na audio nito at itinatago ito sa aming mga server para mabilis itong magsimula. Wala itong anumang personal na data.
  • —Maaari mong i-delete ang iyong account kahit kailan sa extension: buksan ito habang naka-sign in at pindutin ang I-delete ang account. Maaari ka ring mag-email sa amin sa hello@dubly.me.
  • —Service events are deleted after 180 days. Events linked to your account are deleted together with your account.
  • —Feedback is kept for as long as your account exists and is deleted together with your account.
  • —Support emails are deleted one year after the last message in the conversation.
  • —Kapag tinanggal mo ang iyong account, nag-iimbak kami ng one-way hash ng iyong email address — hindi ang address mismo — para sa dalawang layunin. Upang hindi ma-reset ang pang-araw-araw na limitasyon ng libreng plano sa pamamagitan ng pagtanggal ng account at paggawa muli nito, ang hash at ang paggamit sa araw na iyon ay itinatago hanggang sa katapusan ng susunod na araw. Upang hindi na kami magpadala sa iyo ng aming isahang kahilingan para sa isang review sa tindahan sa pangalawang pagkakataon, ang hash ay itinatago hanggang sa hilingin mo sa amin na alisin ito.

Your rights

  • —You have the right to access, correct, or delete your personal data at any time.
  • —To export or delete your data, contact us at the address below.
  • —If you are in the European Economic Area, you have additional rights under the GDPR.

Cookies

  • —We set no tracking or advertising cookies unless you opt in. Choosing "necessary only" in the cookie notice means none are set at all. If you accept analytics, Google Analytics sets cookies and your IP address is anonymized.
  • —Your extension sign-in session is held in the browser's extension storage, not in cookies. The extension does not read or send cookies from the sites you visit.

Contact

  • —Questions or requests: hello@dubly.me
  • —Huling na-update: Oktubre 15, 2026

Limited use

  • —Data collected by dubly.me is used solely to provide and improve the dubbing service. We do not use your data for advertising, interest-based profiling, or any purpose unrelated to the extension's core function.

Data security

  • —All data transmitted to our servers is sent over encrypted HTTPS connections.
  • —Ang data ng account na iniimbak sa aming database (Supabase) ay protektado gamit ang industry-standard na mga hakbang sa seguridad. Hindi iniimbak sa aming mga server ang audio ng video na iyong pinapanood o ang dubbed audio na aming nabuo. Ang mga subtitle track at ang kanilang mga pagsasalin ay naka-cache laban sa public video identifier, na walang link sa iyong account. Ang tanging eksepsiyon ay ang naka-dub na audio ng aming sample na video.

Chrome permissions

  • —storage — keeps your sign-in session and your interface preferences in the browser.
  • —scripting — detects the active video and injects the dubbing interface. We read only subtitle data from the page, not your browsing history or personal content.
  • —identity — used only for the optional "Continue with Google" sign-in flow.
  • —Host permissions — required to run the extension on the video sites where you activate dubbing. The extension only acts on a page once it finds a video element and you start a dub.

Children's privacy

  • —dubly.me is not directed at children under the age of 13. We do not knowingly collect personal data from children.

Policy updates

  • —If we make material changes to this policy, we will update the date at the bottom of this page.
  • —Continued use of the extension after changes are posted constitutes acceptance of the updated policy.

Data Controller

  • —Sisum OÜ, registry code 16335961.
  • —Kaasiku tn 32b, Jõhvi küla, Jõhvi vald, 41541 Ida-Viru maakond, Estonia.
  • —Contact: hello@dubly.me

Legal Basis for Processing (GDPR Art. 6)

  • —Email address — contract performance (Art. 6(1)(b)): necessary to authenticate and manage your account.
  • —Usage data — contract performance (Art. 6(1)(b)): necessary to enforce the free plan limit.
  • —Subtitle text — contract performance (Art. 6(1)(b)): necessary to provide the dubbing service.
  • —Feedback — legitimate interest (Art. 6(1)(f)): improving dubbing quality and replying to feedback you chose to send us.
  • —Support emails — legitimate interest (Art. 6(1)(f)): answering the messages you send us.

Supervisory Authority

  • —You have the right to lodge a complaint with a supervisory authority. In Estonia: Data Protection Inspectorate (Andmekaitse Inspektsioon), www.aki.ee.
  • —If located in another EU/EEA country, you may contact your local supervisory authority.

California Residents (CCPA)

  • —We do not sell personal data. California residents may contact us at hello@dubly.me to exercise any additional rights under CCPA.