dubly.me

Legal

Privacy Policy

dubly.me 是一款瀏覽器擴充功能（Chrome、Firefox），可即時為 YouTube、Netflix 及其他平台上的影片配音。本頁說明我們收集哪些資料、原因，以及如何處理。

What we collect

  • —Email address — when you create an account or sign in.
  • —Subtitle text from the video you are watching — sent to our server only when you activate dubbing, in order to translate it and generate dubbed audio. For YouTube videos fetched through our server, we cache the video's original subtitle track against the public video ID so that repeat views do not re-fetch it. Translations are cached the same way, against the video ID and target language, so the same video is not translated twice. Neither cache is linked to your account.
  • —Usage event data, linked to your account — for each dubbing session: the platform (for example YouTube, Udemy, Vimeo, Netflix, Coursera, edX, TED or Rumble), a video identifier, your target language, the number of subtitle segments and the number of characters synthesized. Used to enforce plan limits and for basic service analytics.
  • —Language and voice preferences (target language, voice gender, speech provider) — stored on our server against your account, so your settings follow you across sessions.
  • —Approximate country — derived from your IP address via our hosting provider, used for analytics and abuse detection.
  • —A one-way, salted hash of your IP address — used only to detect abuse of the free plan across multiple accounts. We do not store your raw IP address.
  • —A random installation identifier — created in your browser the first time the extension contacts our server and kept in extension storage. We use it to count free minutes per installation as well as per account, so the free plan cannot be reset by signing up with a new email address. It is not linked to your identity, contains no device or hardware information, and is gone when you remove the extension.
  • —Audio from the video you are watching — only when the video has no subtitles at all, and only on paid plans. It is sent for automatic transcription, so that there is something to translate and dub. The audio itself is not stored; the resulting transcript is cached against the public video ID, like a subtitle track, and is not linked to your account.
  • —服務事件，與您的帳戶和安裝識別碼相關聯——當方案限制達到時、當我們這邊的配音請求失敗時、當配音音訊在您的瀏覽器中無法播放時、第一句配音句子開始播放所需的時間（僅以範圍記錄，例如 2–4 秒）、當擴充功能中的定價畫面開啟時、您的帳戶是如何建立的（在達到限制後、透過升級訪客工作階段，或直接建立），以及，如果您選擇回答，您是怎麼知道 dubly.me 的（從固定清單中選取：商店搜尋、朋友、YouTube 或社群媒體、dubly.me 網站，或其他）。您的瀏覽器名稱（例如 Chrome 或 Firefox）會與這些事件、配音使用記錄以及您傳送的意見回饋一併記錄。用於了解免費方案在哪些情況下對使用者不再適用、哪些管道帶來新使用者，以及如何讓配音更快開始並減少失敗。這些事件不會記錄任何影片識別碼、字幕文字或 IP 位址。
  • —Feedback you choose to send — if you rate a dub in the extension, we store your rating (thumbs up or thumbs down), your optional comment, the address of the video page, the target language and the platform, linked to your account and installation identifier. When you rate a dub as bad, the original subtitle lines and their translations from that video are sent to an AI provider to find out what went wrong.
  • —Emails you send to our support address — if you write to hello@dubly.me, we store the sender address, the recipients, the subject, the plain text of the message and its date. Attachments are not stored.
  • —如果您使用 dubly.me Android 應用程式：您分享至應用程式的 YouTube 影片 ID，以及 YouTube 應用程式的播放狀態（播放或暫停、位置、速度和影片標題），應用程式會透過 Android 的通知存取權在您的裝置上讀取這些資訊。應用程式不會讀取您的通知。播放狀態會保留在您的裝置上。
  • —當你移除擴充功能時，你的瀏覽器會開啟 dubly.me 上的一個頁面。其網址帶有擴充功能版本、你的配音語言、大致使用程度（未試用、試用過或已使用）以及擴充功能大約安裝了多久。在該頁面上回答問題是自願的。該次瀏覽與你的回答不會與你的帳戶、你的安裝識別碼或你的 IP 位址一起儲存，並會在 180 天後刪除。

How we use it

  • —Your email address is used to sign you in (Supabase Auth), to send service emails about your account and subscription (for example a payment confirmation or a renewal reminder) and, only if you send us feedback, to reply to it. We do not send marketing emails.
  • —Subtitle text is forwarded to a translation provider and to a text-to-speech provider to generate the dubbed audio. Neither stores this text beyond the duration of the request.
  • —Usage event data is stored to apply plan limits and to understand which platforms and languages the service is used on. Minute counts reset every day at 00:00 UTC.
  • —We do not sell, rent, or trade your personal data to any third party, ever.
  • —Feedback is used to find and fix problems with dubbing quality and to reply to you. A reply may be drafted with the help of an AI provider; a person reads and approves every reply before it is sent.
  • —Support emails are used to answer you. An AI provider sorts each email into a category (payment, problem, question or spam) and detects its language, and may help draft a reply; a person reads and approves every reply before it is sent.
  • —Android 應用程式僅在您的裝置上使用 YouTube 應用程式的播放狀態，以便在正確的時機開始播放每個配音句子。與瀏覽器擴充功能一樣，它會將影片 ID 和字幕傳送到我們的伺服器，以進行翻譯和語音合成。

Third-party services

  • —Supabase — authentication and database (email, plan, usage events, preferences). Privacy policy: supabase.com/privacy.
  • —翻譯供應商 — 在 YouTube 上，目前版本擴充功能的免費方案會在你的瀏覽器中使用 YouTube 本身的自動翻譯，因此字幕文字不會傳送至我們的翻譯供應商。較舊版本的擴充功能，以及在其他網站上的免費使用（直到該使用被關閉為止），仍會將其傳送給下列供應商，Basic 的 AI 翻譯也是如此：預設使用 DeepSeek，並以 Groq、Google Gemini（付費 API）及 Anthropic Claude 作為替代或備援選項。不會保留任何資料用於訓練。
  • —Speech synthesis providers — Microsoft Edge TTS and OpenAI. Text is processed in real time and not stored.
  • —Stripe — payment processing. We never see or store your card details. Privacy policy: stripe.com/privacy.
  • —Speech recognition provider — Groq, used only when a video has no subtitles of its own. Audio is processed in real time, is not stored and is not retained for training.
  • —Brevo — sends our emails (sign-in and confirmation emails, account and subscription emails, replies to your feedback). It receives your email address and the content of the email. Privacy policy: brevo.com/legal/privacypolicy.
  • —AI providers for feedback and support emails — Groq diagnoses the translation behind a dub you rated as bad, and replies to your feedback may be drafted with one of the translation providers listed above. Support emails sent to hello@dubly.me are classified into a category and may have a reply drafted the same way. The same terms apply: no data is retained for training.
  • —Resend — receives emails sent to our support address and passes them to our server. It processes the sender address and the content of the email. Privacy policy: resend.com/legal/privacy-policy.
  • —YouTube（Google）——為了讀取影片的字幕，Android 應用程式會在應用程式內載入您分享的影片的 YouTube 頁面，而不會顯示或播放該影片。與任何造訪 YouTube 的情況一樣，YouTube 會收到您的 IP 位址和裝置資訊。隱私權政策：policies.google.com/privacy。

Data retention

  • —Your account data (email, plan status, usage data) is kept for as long as your account exists.
  • —字幕文字與翻譯不會與你的帳戶一起儲存。原始字幕軌與其翻譯會以公開影片識別碼進行快取。配音音訊會依每次請求產生，不會儲存在我們的伺服器上。 唯一的例外是我們的範例影片：我們會預先準備其配音音訊並保存在我們的伺服器上，讓它能快速開始播放。其中不含任何個人資料。
  • —你可以隨時在擴充功能中刪除你的帳戶：在登入狀態下開啟擴充功能，然後按下「刪除帳戶」。你也可以寄電子郵件到 hello@dubly.me 與我們聯絡。
  • —Service events are deleted after 180 days. Events linked to your account are deleted together with your account.
  • —Feedback is kept for as long as your account exists and is deleted together with your account.
  • —Support emails are deleted one year after the last message in the conversation.
  • —當你刪除帳戶時，我們會保留你電子郵件地址的單向雜湊值——而非地址本身——用於兩個目的。為了避免免費方案的每日額度可透過刪除帳戶再重新建立來重置，該雜湊值與當日的使用量會保留至隔日結束。為了避免我們第二次向你發送一次性商店評論邀請，該雜湊值會保留至你要求我們移除為止。

Your rights

  • —You have the right to access, correct, or delete your personal data at any time.
  • —To export or delete your data, contact us at the address below.
  • —If you are in the European Economic Area, you have additional rights under the GDPR.

Cookies

  • —We set no tracking or advertising cookies unless you opt in. Choosing "necessary only" in the cookie notice means none are set at all. If you accept analytics, Google Analytics sets cookies and your IP address is anonymized.
  • —Your extension sign-in session is held in the browser's extension storage, not in cookies. The extension does not read or send cookies from the sites you visit.

Contact

  • —Questions or requests: hello@dubly.me
  • —最後更新：2026 年 10 月 15 日

Limited use

  • —Data collected by dubly.me is used solely to provide and improve the dubbing service. We do not use your data for advertising, interest-based profiling, or any purpose unrelated to the extension's core function.

Data security

  • —All data transmitted to our servers is sent over encrypted HTTPS connections.
  • —儲存在我們資料庫（Supabase）中的帳戶資料，採用業界標準安全措施保護。你正在觀看的影片音訊，以及我們產生的配音音訊，都不會儲存在我們的伺服器上。字幕軌與其翻譯會以公開影片識別碼進行快取，與你的帳戶沒有任何連結。 唯一的例外是我們範例影片的配音音訊。

Chrome permissions

  • —storage — keeps your sign-in session and your interface preferences in the browser.
  • —scripting — detects the active video and injects the dubbing interface. We read only subtitle data from the page, not your browsing history or personal content.
  • —identity — used only for the optional "Continue with Google" sign-in flow.
  • —Host permissions — required to run the extension on the video sites where you activate dubbing. The extension only acts on a page once it finds a video element and you start a dub.

Children's privacy

  • —dubly.me is not directed at children under the age of 13. We do not knowingly collect personal data from children.

Policy updates

  • —If we make material changes to this policy, we will update the date at the bottom of this page.
  • —Continued use of the extension after changes are posted constitutes acceptance of the updated policy.

Data Controller

  • —Sisum OÜ, registry code 16335961.
  • —Kaasiku tn 32b, Jõhvi küla, Jõhvi vald, 41541 Ida-Viru maakond, Estonia.
  • —Contact: hello@dubly.me

Legal Basis for Processing (GDPR Art. 6)

  • —Email address — contract performance (Art. 6(1)(b)): necessary to authenticate and manage your account.
  • —Usage data — contract performance (Art. 6(1)(b)): necessary to enforce the free plan limit.
  • —Subtitle text — contract performance (Art. 6(1)(b)): necessary to provide the dubbing service.
  • —Feedback — legitimate interest (Art. 6(1)(f)): improving dubbing quality and replying to feedback you chose to send us.
  • —Support emails — legitimate interest (Art. 6(1)(f)): answering the messages you send us.

Supervisory Authority

  • —You have the right to lodge a complaint with a supervisory authority. In Estonia: Data Protection Inspectorate (Andmekaitse Inspektsioon), www.aki.ee.
  • —If located in another EU/EEA country, you may contact your local supervisory authority.

California Residents (CCPA)

  • —We do not sell personal data. California residents may contact us at hello@dubly.me to exercise any additional rights under CCPA.