dubly.me

Legal

Privacy Policy

dubly.me ye una estensión del navegador (Chrome, Firefox) que dobla videos en YouTube, Netflix y otres plataformes en tiempu real. Esta páxina esplica qué datos recoyemos, por qué, y cómo se xestionen.

What we collect

  • —Email address — when you create an account or sign in.
  • —Subtitle text from the video you are watching — sent to our server only when you activate dubbing, in order to translate it and generate dubbed audio. For YouTube videos fetched through our server, we cache the video's original subtitle track against the public video ID so that repeat views do not re-fetch it. Translations are cached the same way, against the video ID and target language, so the same video is not translated twice. Neither cache is linked to your account.
  • —Usage event data, linked to your account — for each dubbing session: the platform (for example YouTube, Udemy, Vimeo, Netflix, Coursera, edX, TED or Rumble), a video identifier, your target language, the number of subtitle segments and the number of characters synthesized. Used to enforce plan limits and for basic service analytics.
  • —Language and voice preferences (target language, voice gender, speech provider) — stored on our server against your account, so your settings follow you across sessions.
  • —Approximate country — derived from your IP address via our hosting provider, used for analytics and abuse detection.
  • —A one-way, salted hash of your IP address — used only to detect abuse of the free plan across multiple accounts. We do not store your raw IP address.
  • —A random installation identifier — created in your browser the first time the extension contacts our server and kept in extension storage. We use it to count free minutes per installation as well as per account, so the free plan cannot be reset by signing up with a new email address. It is not linked to your identity, contains no device or hardware information, and is gone when you remove the extension.
  • —Audio from the video you are watching — only when the video has no subtitles at all, and only on paid plans. It is sent for automatic transcription, so that there is something to translate and dub. The audio itself is not stored; the resulting transcript is cached against the public video ID, like a subtitle track, and is not linked to your account.
  • —Eventos de serviciu, venceyaos a la to cuenta y al identificador d'instalación — cuando s'algama una llende del plan, cuando una solicitú de doblaxe falla del nuesu llau, cuando l'audiu dobláu nun se reproduz nel to navegador, cuántu tiempu tardó en principiar la primer frase doblada (rexistráu namás como un rangu, por exemplu 2–4 segundos), cuando s'abre la pantalla de precios na estensión, cómo se creó la to cuenta (dempués d'algamar una llende, al xubir de nivel una sesión d'invítáu, o directamente), y, si decides responder, cómo conocisti dubly.me (escoyíu d'una llista fixa: busca na tienda, un amigu, YouTube o redes sociales, el sitiu web de dubly.me, o otru). El nome del to navegador (por exemplu Chrome o Firefox) rexístrase con estos eventos, colos rexistros d'usu de doblaxe y colos comentarios que nos unvies. Úsase pa entender ónde dexa de funcionar el plan gratuitu pa la xente, qué canales traen usuarios nuevos, y cómo facer que'l doblaxe principie más rápido y falle menos. Nun se rexistra nengún identificador de videu, testu de subtítulos nin direición IP con estos eventos.
  • —Feedback you choose to send — if you rate a dub in the extension, we store your rating (thumbs up or thumbs down), your optional comment, the address of the video page, the target language and the platform, linked to your account and installation identifier. When you rate a dub as bad, the original subtitle lines and their translations from that video are sent to an AI provider to find out what went wrong.
  • —Emails you send to our support address — if you write to hello@dubly.me, we store the sender address, the recipients, the subject, the plain text of the message and its date. Attachments are not stored.
  • —Si uses l'aplicación Android de dubly.me: l'ID del videu de YouTube que compartes cola aplicación, y l'estáu de reproducción de l'aplicación YouTube (reproduciendo o en pausa, posición, velocidá y títulu del videu), que l'aplicación llee nel to preséu al traviés del accesu a les notificaciones d'Android. L'aplicación nun llee les tos notificaciones. L'estáu de reproducción queda nel to preséu.
  • —Cuando desinstales la estensión — el to navegador abre una páxina en dubly.me. La so direición lleva la versión de la estensión, la to llingua de doblaxe, un nivel d'usu aproximáu (nun probáu, probáu o usáu) y aproximadamente cuántu tiempu tuvo instalada la estensión. Responder a la entruga d'esa páxina ye opcional. La visita y la to respuesta nun se guarden cola to cuenta, el to identificador d'instalación nin la to direición IP, y bórrense dempués de 180 díes.

How we use it

  • —Your email address is used to sign you in (Supabase Auth), to send service emails about your account and subscription (for example a payment confirmation or a renewal reminder) and, only if you send us feedback, to reply to it. We do not send marketing emails.
  • —Subtitle text is forwarded to a translation provider and to a text-to-speech provider to generate the dubbed audio. Neither stores this text beyond the duration of the request.
  • —Usage event data is stored to apply plan limits and to understand which platforms and languages the service is used on. Minute counts reset every day at 00:00 UTC.
  • —We do not sell, rent, or trade your personal data to any third party, ever.
  • —Feedback is used to find and fix problems with dubbing quality and to reply to you. A reply may be drafted with the help of an AI provider; a person reads and approves every reply before it is sent.
  • —Support emails are used to answer you. An AI provider sorts each email into a category (payment, problem, question or spam) and detects its language, and may help draft a reply; a person reads and approves every reply before it is sent.
  • —L'aplicación Android usa l'estáu de reproducción de l'aplicación YouTube namás nel to preséu, pa entamar cada frase doblada nel momentu afayadizu. Igual que la estensión del navegador, unvia l'ID del videu y los subtítulos al nuesu sirvidor pa traducilos y ponelos voz.

Third-party services

  • —Supabase — authentication and database (email, plan, usage events, preferences). Privacy policy: supabase.com/privacy.
  • —Proveedores de traducción — en YouTube, el plan de baldre de la estensión actual usa la traducción automática propia de YouTube nel to navegador, de mou que'l testu de los subtítulos nun llega a los nuesos proveedores de traducción. Les versiones anteriores de la estensión, y l'usu de baldre n'otros sitios hasta que se desactive, entá lu unvien a los proveedores d'embaxo, igual que la traducción con IA en Basic: DeepSeek por defectu, con Groq, Google Gemini (API de pagu) y Anthropic Claude usaos como alternatives o respaldos. Nun se caltién nengún datu pa entrenamientu.
  • —Speech synthesis providers — Microsoft Edge TTS and OpenAI. Text is processed in real time and not stored.
  • —Stripe — payment processing. We never see or store your card details. Privacy policy: stripe.com/privacy.
  • —Speech recognition provider — Groq, used only when a video has no subtitles of its own. Audio is processed in real time, is not stored and is not retained for training.
  • —Brevo — sends our emails (sign-in and confirmation emails, account and subscription emails, replies to your feedback). It receives your email address and the content of the email. Privacy policy: brevo.com/legal/privacypolicy.
  • —AI providers for feedback and support emails — Groq diagnoses the translation behind a dub you rated as bad, and replies to your feedback may be drafted with one of the translation providers listed above. Support emails sent to hello@dubly.me are classified into a category and may have a reply drafted the same way. The same terms apply: no data is retained for training.
  • —Resend — receives emails sent to our support address and passes them to our server. It processes the sender address and the content of the email. Privacy policy: resend.com/legal/privacy-policy.
  • —YouTube (Google) — pa lleer los subtítulos d'un videu, l'aplicación Android carga la páxina de YouTube del videu que compartisti dientro de l'aplicación ensin amosala nin reproducir el videu. YouTube recibe la to direición IP ya información del preséu, como en cualquier visita a YouTube. Política de privacidá: policies.google.com/privacy.

Data retention

  • —Your account data (email, plan status, usage data) is kept for as long as your account exists.
  • —El testu de los subtítulos y les traducciones nun s'almacenen venceyaos a la to cuenta. Les pistes de subtítulos orixinales y les sos traducciones guárdense en caché venceyaes al identificador públicu del videu. L'audiu dobláu xenerase pa cada solicitú y nun s'almacena nos nuesos servidores. La única esceición ye'l nuesu videu d'exemplu: preparamos el so audiu dobláu de mano y guardámoslu nos nuesos servidores pa que principie aína. Nun contién datos personales.
  • —Pues desaniciar la to cuenta en cualquier momentu na estensión: ábrela mentes tas conectáu y primi Delete account. Tamién pues unvianos un corréu a hello@dubly.me.
  • —Service events are deleted after 180 days. Events linked to your account are deleted together with your account.
  • —Feedback is kept for as long as your account exists and is deleted together with your account.
  • —Support emails are deleted one year after the last message in the conversation.
  • —Cuando desancles la to cuenta, caltenemos un hash unidireicional de la to direición de corréu — non la direición en sí — pa dos propósitos. Pa que la llende diaria del plan gratuitu nun pueda reaniciase desanclando una cuenta y creándola de nuevu, el hash y l'usu d'esi día caltiénense hasta'l final del día siguiente. Pa que nun te unviemos la nuesa solicitú única de reseña de la tienda per segunda vez, el hash caltiénse hasta que nos pidas que lo eliminemos.

Your rights

  • —You have the right to access, correct, or delete your personal data at any time.
  • —To export or delete your data, contact us at the address below.
  • —If you are in the European Economic Area, you have additional rights under the GDPR.

Cookies

  • —We set no tracking or advertising cookies unless you opt in. Choosing "necessary only" in the cookie notice means none are set at all. If you accept analytics, Google Analytics sets cookies and your IP address is anonymized.
  • —Your extension sign-in session is held in the browser's extension storage, not in cookies. The extension does not read or send cookies from the sites you visit.

Contact

  • —Questions or requests: hello@dubly.me
  • —Última actualización: 15 d'ochobre de 2026

Limited use

  • —Data collected by dubly.me is used solely to provide and improve the dubbing service. We do not use your data for advertising, interest-based profiling, or any purpose unrelated to the extension's core function.

Data security

  • —All data transmitted to our servers is sent over encrypted HTTPS connections.
  • —Los datos de la cuenta almacenaos na nuesa base de datos (Supabase) tán protexíos usando midíes de seguridá estándar de la industria. Nin l'audiu del videu que tas viendo nin l'audiu dobláu que xeneramos nun s'almacenen nos nuesos servidores. Les pistes de subtítulos y les sos traducciones guárdense en caché venceyaes a identificadores públicos de videu, ensin enllaz a la to cuenta. La única esceición ye l'audiu dobláu del nuesu videu d'exemplu.

Chrome permissions

  • —storage — keeps your sign-in session and your interface preferences in the browser.
  • —scripting — detects the active video and injects the dubbing interface. We read only subtitle data from the page, not your browsing history or personal content.
  • —identity — used only for the optional "Continue with Google" sign-in flow.
  • —Host permissions — required to run the extension on the video sites where you activate dubbing. The extension only acts on a page once it finds a video element and you start a dub.

Children's privacy

  • —dubly.me is not directed at children under the age of 13. We do not knowingly collect personal data from children.

Policy updates

  • —If we make material changes to this policy, we will update the date at the bottom of this page.
  • —Continued use of the extension after changes are posted constitutes acceptance of the updated policy.

Data Controller

  • —Sisum OÜ, registry code 16335961.
  • —Kaasiku tn 32b, Jõhvi küla, Jõhvi vald, 41541 Ida-Viru maakond, Estonia.
  • —Contact: hello@dubly.me

Legal Basis for Processing (GDPR Art. 6)

  • —Email address — contract performance (Art. 6(1)(b)): necessary to authenticate and manage your account.
  • —Usage data — contract performance (Art. 6(1)(b)): necessary to enforce the free plan limit.
  • —Subtitle text — contract performance (Art. 6(1)(b)): necessary to provide the dubbing service.
  • —Feedback — legitimate interest (Art. 6(1)(f)): improving dubbing quality and replying to feedback you chose to send us.
  • —Support emails — legitimate interest (Art. 6(1)(f)): answering the messages you send us.

Supervisory Authority

  • —You have the right to lodge a complaint with a supervisory authority. In Estonia: Data Protection Inspectorate (Andmekaitse Inspektsioon), www.aki.ee.
  • —If located in another EU/EEA country, you may contact your local supervisory authority.

California Residents (CCPA)

  • —We do not sell personal data. California residents may contact us at hello@dubly.me to exercise any additional rights under CCPA.