dubly.me

Legal

Privacy Policy

dubly.me nabigatzaile-hedapena da (Chrome, Firefox), YouTube, Netflix eta beste plataformetako bideoak denbora errealean bikoizten dituena. Orrialde honek azaltzen du zer datu biltzen ditugun, zergatik, eta nola kudeatzen diren.

What we collect

  • —Email address — when you create an account or sign in.
  • —Subtitle text from the video you are watching — sent to our server only when you activate dubbing, in order to translate it and generate dubbed audio. For YouTube videos fetched through our server, we cache the video's original subtitle track against the public video ID so that repeat views do not re-fetch it. Translations are cached the same way, against the video ID and target language, so the same video is not translated twice. Neither cache is linked to your account.
  • —Usage event data, linked to your account — for each dubbing session: the platform (for example YouTube, Udemy, Vimeo, Netflix, Coursera, edX, TED or Rumble), a video identifier, your target language, the number of subtitle segments and the number of characters synthesized. Used to enforce plan limits and for basic service analytics.
  • —Language and voice preferences (target language, voice gender, speech provider) — stored on our server against your account, so your settings follow you across sessions.
  • —Approximate country — derived from your IP address via our hosting provider, used for analytics and abuse detection.
  • —A one-way, salted hash of your IP address — used only to detect abuse of the free plan across multiple accounts. We do not store your raw IP address.
  • —A random installation identifier — created in your browser the first time the extension contacts our server and kept in extension storage. We use it to count free minutes per installation as well as per account, so the free plan cannot be reset by signing up with a new email address. It is not linked to your identity, contains no device or hardware information, and is gone when you remove the extension.
  • —Audio from the video you are watching — only when the video has no subtitles at all, and only on paid plans. It is sent for automatic transcription, so that there is something to translate and dub. The audio itself is not stored; the resulting transcript is cached against the public video ID, like a subtitle track, and is not linked to your account.
  • —Zerbitzu-gertaerak, zure kontuarekin eta instalazio-identifikatzailearekin lotuta — planaren muga bat lortzen denean, gure aldetik dubbing eskaera batek huts egiten duenean, zure nabigatzailean audio bikoiztuak erreproduzitzen huts egiten duenean, lehen esaldi bikoiztuak hasteko zenbat denbora behar izan zuen (barruti gisa soilik erregistratuta, adibidez 2–4 segundo), luzapenaren prezioen pantaila irekitzen denean, zure kontua nola sortu zen (muga bat lortu ondoren, gonbidatu saio bat hobetuta, edo zuzenean), eta, erantzutea aukeratzen baduzu, dubly.me-ren berri nola izan zenuen (zerrenda finko batetik aukeratuta: biltegiko bilaketa, lagun bat, YouTube edo sare sozialak, dubly.me webgunea, edo beste bat). Zure nabigatzailearen izena (adibidez Chrome edo Firefox) gertaera hauekin, dubbing erabilera-erregistroekin eta bidaltzen duzun feedbackarekin batera erregistratzen da. Erabiltzen da ulertzeko non uzten dion doako planak pertsonentzat funtzionatzen, zein kanalek ekartzen dituzten erabiltzaile berriak, eta nola lortu dubbinga azkarrago hastea eta gutxiagotan huts egitea. Ez da bideo-identifikatzailerik, azpititulu-testurik edo IP helbiderik gertaera hauekin erregistratzen.
  • —Feedback you choose to send — if you rate a dub in the extension, we store your rating (thumbs up or thumbs down), your optional comment, the address of the video page, the target language and the platform, linked to your account and installation identifier. When you rate a dub as bad, the original subtitle lines and their translations from that video are sent to an AI provider to find out what went wrong.
  • —Emails you send to our support address — if you write to hello@dubly.me, we store the sender address, the recipients, the subject, the plain text of the message and its date. Attachments are not stored.
  • —dubly.me Android aplikazioa erabiltzen baduzu: aplikaziora partekatzen duzun YouTube bideoaren IDa, eta YouTube aplikazioaren erreprodukzio-egoera (erreproduzitzen edo pausatuta, posizioa, abiadura eta bideoaren izenburua), aplikazioak zure gailuan irakurtzen dituena Android-en jakinarazpenetarako sarbidearen bidez. Aplikazioak ez ditu zure jakinarazpenak irakurtzen. Erreprodukzio-egoera zure gailuan geratzen da.
  • —Dendak gailua kentzen duzunean, zure nabigatzaileak dubly.me-ko orri bat irekitzen du. Bere helbideak gailuaren bertsioa, zure bikoizketa-hizkuntza, erabilera-maila gutxi gorabehera (ez dut probatu, probatu dut edo erabili dut) eta gailua instalatuta egon den denbora gutxi gorabehera eramaten ditu. Orri horretako galderari erantzutea hautazkoa da. Bisita eta zure erantzuna ez dira zure kontuarekin, zure instalazio-identifikatzailearekin edo zure IP helbidearekin gordetzen, eta 180 egun igaro ondoren ezabatzen dira.

How we use it

  • —Your email address is used to sign you in (Supabase Auth), to send service emails about your account and subscription (for example a payment confirmation or a renewal reminder) and, only if you send us feedback, to reply to it. We do not send marketing emails.
  • —Subtitle text is forwarded to a translation provider and to a text-to-speech provider to generate the dubbed audio. Neither stores this text beyond the duration of the request.
  • —Usage event data is stored to apply plan limits and to understand which platforms and languages the service is used on. Minute counts reset every day at 00:00 UTC.
  • —We do not sell, rent, or trade your personal data to any third party, ever.
  • —Feedback is used to find and fix problems with dubbing quality and to reply to you. A reply may be drafted with the help of an AI provider; a person reads and approves every reply before it is sent.
  • —Support emails are used to answer you. An AI provider sorts each email into a category (payment, problem, question or spam) and detects its language, and may help draft a reply; a person reads and approves every reply before it is sent.
  • —Android aplikazioak YouTube aplikazioaren erreprodukzio-egoera zure gailuan soilik erabiltzen du, esaldi bakoitza bikoiztua une egokian hasteko. Nabigatzailearen luzapenak bezala, bideoaren IDa eta azpitituluak gure zerbitzarira bidaltzen ditu itzultzeko eta ahotsa emateko.

Third-party services

  • —Supabase — authentication and database (email, plan, usage events, preferences). Privacy policy: supabase.com/privacy.
  • —Itzulpen-hornitzaileak — YouTube-n, egungo hedapenaren doako planak YouTube-ren beraren itzulpen automatikoa erabiltzen du zure nabigatzailean, beraz azpitituluen testua ez da gure itzulpen-hornitzaileetara iristen. Hedapenaren bertsio zaharragoek, eta beste webguneetako doako erabilerak hura desaktibatu arte, oraindik behean zerrendatutako hornitzaileei bidaltzen diete, baita Basic planeko AI bidezko itzulpenak ere: DeepSeek lehenetsita, eta Groq, Google Gemini (ordainpeko APIa) eta Anthropic Claude alternatiba edo ordezko gisa erabiltzen dira. Ez da daturik gordetzen entrenamendurako.
  • —Speech synthesis providers — Microsoft Edge TTS and OpenAI. Text is processed in real time and not stored.
  • —Stripe — payment processing. We never see or store your card details. Privacy policy: stripe.com/privacy.
  • —Speech recognition provider — Groq, used only when a video has no subtitles of its own. Audio is processed in real time, is not stored and is not retained for training.
  • —Brevo — sends our emails (sign-in and confirmation emails, account and subscription emails, replies to your feedback). It receives your email address and the content of the email. Privacy policy: brevo.com/legal/privacypolicy.
  • —AI providers for feedback and support emails — Groq diagnoses the translation behind a dub you rated as bad, and replies to your feedback may be drafted with one of the translation providers listed above. Support emails sent to hello@dubly.me are classified into a category and may have a reply drafted the same way. The same terms apply: no data is retained for training.
  • —Resend — receives emails sent to our support address and passes them to our server. It processes the sender address and the content of the email. Privacy policy: resend.com/legal/privacy-policy.
  • —YouTube (Google) — bideo baten azpitituluak irakurtzeko, Android aplikazioak partekatu duzun bideoaren YouTube orria kargatzen du aplikazioaren barruan, bideoa erakutsi edo erreproduzitu gabe. YouTube-k zure IP helbidea eta gailuaren informazioa jasotzen ditu, YouTube-ra egindako edozein bisitalditan bezala. Pribatutasun-politika: policies.google.com/privacy.

Data retention

  • —Your account data (email, plan status, usage data) is kept for as long as your account exists.
  • —Azpitituluen testua eta itzulpenak ez dira zure kontuarekin gordetzen. Jatorrizko azpititulu-pistak eta haien itzulpenak bideoaren identifikatzaile publikoarekin cachean gordetzen dira. Bikoiztutako audioa eskaera bakoitzerako sortzen da eta ez da gure zerbitzarietan gordetzen. Salbuespen bakarra gure adibideko bideoa da: haren audio bikoiztua aldez aurretik prestatzen dugu eta gure zerbitzarietan gordetzen dugu azkar has dadin. Ez du datu pertsonalik.
  • —Zure kontua edozein unetan ezaba dezakezu hedapenean: ireki saioa hasita duzula eta sakatu Ezabatu kontua. hello@dubly.me helbidera ere idatz diezagukezu.
  • —Service events are deleted after 180 days. Events linked to your account are deleted together with your account.
  • —Feedback is kept for as long as your account exists and is deleted together with your account.
  • —Support emails are deleted one year after the last message in the conversation.
  • —Zure kontua ezabatzen duzunean, zure helbide elektronikoaren norabide bakarreko hash bat gordetzen dugu — ez helbidea bera — bi helbururekin. Doako planaren eguneroko muga kontua ezabatu eta berriro sortuta berrezarri ez dadin, hash-a eta egun horretako erabilera hurrengo egunaren amaierara arte gordetzen dira. Dendako iritzi-eskari bakarra bigarren aldiz ez bidaltzeko, hash-a gordetzen da kentzeko eskatzen diguzun arte.

Your rights

  • —You have the right to access, correct, or delete your personal data at any time.
  • —To export or delete your data, contact us at the address below.
  • —If you are in the European Economic Area, you have additional rights under the GDPR.

Cookies

  • —We set no tracking or advertising cookies unless you opt in. Choosing "necessary only" in the cookie notice means none are set at all. If you accept analytics, Google Analytics sets cookies and your IP address is anonymized.
  • —Your extension sign-in session is held in the browser's extension storage, not in cookies. The extension does not read or send cookies from the sites you visit.

Contact

  • —Questions or requests: hello@dubly.me
  • —Azken eguneraketa: 2026ko urriaren 15a

Limited use

  • —Data collected by dubly.me is used solely to provide and improve the dubbing service. We do not use your data for advertising, interest-based profiling, or any purpose unrelated to the extension's core function.

Data security

  • —All data transmitted to our servers is sent over encrypted HTTPS connections.
  • —Gure datu-basean (Supabase) gordetako kontu-datuak industriako segurtasun-neurri estandarrak erabiliz babesten dira. Ez zure bideoaren audioa ez guk sortutako bikoiztutako audioa ez dira gure zerbitzarietan gordetzen. Azpititulu-pistak eta haien itzulpenak bideoaren identifikatzaile publikoekin cachean gordetzen dira, zure kontuarekin loturarik gabe. Salbuespen bakarra gure adibideko bideoaren audio bikoiztua da.

Chrome permissions

  • —storage — keeps your sign-in session and your interface preferences in the browser.
  • —scripting — detects the active video and injects the dubbing interface. We read only subtitle data from the page, not your browsing history or personal content.
  • —identity — used only for the optional "Continue with Google" sign-in flow.
  • —Host permissions — required to run the extension on the video sites where you activate dubbing. The extension only acts on a page once it finds a video element and you start a dub.

Children's privacy

  • —dubly.me is not directed at children under the age of 13. We do not knowingly collect personal data from children.

Policy updates

  • —If we make material changes to this policy, we will update the date at the bottom of this page.
  • —Continued use of the extension after changes are posted constitutes acceptance of the updated policy.

Data Controller

  • —Sisum OÜ, registry code 16335961.
  • —Kaasiku tn 32b, Jõhvi küla, Jõhvi vald, 41541 Ida-Viru maakond, Estonia.
  • —Contact: hello@dubly.me

Legal Basis for Processing (GDPR Art. 6)

  • —Email address — contract performance (Art. 6(1)(b)): necessary to authenticate and manage your account.
  • —Usage data — contract performance (Art. 6(1)(b)): necessary to enforce the free plan limit.
  • —Subtitle text — contract performance (Art. 6(1)(b)): necessary to provide the dubbing service.
  • —Feedback — legitimate interest (Art. 6(1)(f)): improving dubbing quality and replying to feedback you chose to send us.
  • —Support emails — legitimate interest (Art. 6(1)(f)): answering the messages you send us.

Supervisory Authority

  • —You have the right to lodge a complaint with a supervisory authority. In Estonia: Data Protection Inspectorate (Andmekaitse Inspektsioon), www.aki.ee.
  • —If located in another EU/EEA country, you may contact your local supervisory authority.

California Residents (CCPA)

  • —We do not sell personal data. California residents may contact us at hello@dubly.me to exercise any additional rights under CCPA.