Question 1

Can I cancel anytime?

Accepted Answer

Yes. You can cancel your Basic subscription at any time from your account settings. After cancellation you keep Basic access until the end of the current billing period, then revert to the Free plan automatically.

Question 2

What happens when I hit the video limit?

Accepted Answer

Free plan users can dub up to 10 videos per month. When the limit is reached, dubbing is paused until the next billing cycle. Upgrade to Basic for unlimited video dubbing.

Question 3

Do you offer refunds?

Accepted Answer

Yes. Contact hello@dubly.me within 14 days of your first payment for a full refund — no questions asked, provided you have not exceeded 10 dubbed videos.

Question 4

Is there a student or team discount?

Accepted Answer

Yes. Contact hello@dubly.me with proof of student status or your team size and we will provide a custom promo code.

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